Xanterra Reviews

Updated May 24, 2015
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Andrew N Todd
5 Ratings

Pros
  • Living in Yellowstone National Park is one of the best things you'll do in your life (in 21 reviews)

  • Meeting people is by far the best part of this (in 11 reviews)

Cons
  • Living in a national park is supposed to supplement ridiculously low wages (in 7 reviews)

  • The worst about living and working here, is the living conditions are not nearly ideal (in 5 reviews)

More Pros and Cons

6 Employee Reviews

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  1. I loved working for Xanterra

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Agent in Yellowstone National Park, WY
    Former Employee - Reservations Agent in Yellowstone National Park, WY

    I worked at Xanterra full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Yes, you get to work in a National Park, but it's more than that. You get discounted rooms and board, great food at the EDR (employee dining room), recreational activities, and so much more. I loved working for Xanterra, and would do it again in a heartbeat. I really don't understand where so many negative reviews are coming from, and I believe it's due to the fact that when some employees come they really believe they will have free range, and can work whenever they want. They are EMPLOYING you, so you have to WORK, but there was always plenty of time to look around and hike to your hearts content! Don't listen to all the negative reviews. Just understand when you come to Yellowstone, you will work hard, and play hard too. Where else can you do that?! And FYI, I had awesome managers in Reservations, both seasons I was in Yellowstone, and when I worked for corporate!

    Cons

    You do sometimes have several roommates, and sometimes personalities clash. Same with management, not everyone will always get along, but overall I think they try really hard given the sheer number of employees they employ.


  2. Helpful (4)

    Resume Builder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xanterra full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you are available to work the whole season and have interest in gaining experience this is a great place to work. I've worked for the company for many years starting as a server and have moved into various management positions. I've gotten regular feedback from many of my direct supervisors and have been given the opportunity to grow because of it. I started with the company not really having any experience and am confident in my ability to do the same positions in the "real world" and have the experience to get the position in the first place. Beyond that and perhaps more importantly, I have met people that I will be friends with forever. I can travel all over the country and the world and have free places to stay and free tour guides because of the various people you meet working in Yellowstone. Moreover, this place is beautiful!!! The hiking, floating, kayaking, fishing, camping etc. possibilities are endless. I joined the 100 mile hiking club that the Rec Department sponsors and ended up doing over 200 miles that first year. The other thing that I appreciate is that there are all walks of life here. Someone for everybody. Musicians coming together for open-mic night or the talent shows, hikers coming together over mountains, WOW enthusiasts coming together over dungeons and dragons in the dorm lobbies (sorry if I didn't get the lingo right.) People of all ages coming together for a walk on the boardwalk, birthday parties at the employee pub, or just reading a book and drinking a glass of wine on the mezzanine and Roosevelt porch. I think it's a really great opportunity and it doesn't get dark here in the summer until after 9:00pm which gives you even more time to play.

    Cons

    So the cons are, they don't let you just come out here and experience Yellowstone... they want you to work too. They're pretty good at getting you two days off in a row but some parts of the season can be short-staffed. Usually that's in the beginning of the season when it's pretty cold or at the end when I can use the extra hours and the extra money anyway. The Employee Dining Room (EDR) can be hit or miss, truthfully speaking, but they try hard and there's always the salad bar and sandwich bar and at least I don't have to cook. or burn things rather. They'll let you grab boxed lunches at the EDR on your weekends for camping trips or hikes (or if you're just too lazy to walk over there from the dorms. There is no TV and the internet is spotty. No way you could stream a Netflix but you might be able to grab a quick Skype session. I came with my friend so I didn't have to worry about getting a roommate but I could see how having to room with someone new could be hard to handle. The pay isn't really competitive but people know how much they'll be making before coming out here so can decide whether or not it's worth it to them to make the trek. There's not a lot of transportation beyond the occasional rec trip so if you have a car - I say bring it. If you don't, make friends with people who do or practice your hitchhiking skills. Normally, I wouldn't suggest it but hitchhiking is a common practice in Yellowstone among employees and I have never heard of anything happening within the park.

    Advice to Management

    If you've never worked in the park, keep an open mind. You're own experience will definitely help you but seasonal work is a hole 'nother beast. Be open to change and be flexible with your expectations. If you work here, remember that for many people this is their first time in the park/ first time away from home/ first time with you as a manager etc. Be available and hospitable and that will take you far.


  3. Great opportunity for seasonal work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Keystone, SD
    Former Employee - Sales Associate in Keystone, SD

    I worked at Xanterra full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very comfortable employee dorms and really great HR people who care about you. Also all of the managers were very fair and easy to relate too. Also, good perks like group trips and employee bbq's

    Cons

    Not too many downsides, The pay was pretty low and they did cut our hours sometimes and sometimes it felt like we were understaffed


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  5. Good working place for summer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Servant in West Yellowstone, MT
    Former Employee - Food Servant in West Yellowstone, MT

    I worked at Xanterra part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun experience, nice people and nice enviroment

    Cons

    No much bad side to talk about


  6. LSA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Lsa in Yellowstone National Park, WY
    Former Contractor - Lsa in Yellowstone National Park, WY

    I worked at Xanterra as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    meet people from all around the world, have a great job and lot of party with a new friends

    Cons

    have a great summer spent on YNP


  7. super

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xanterra

    Pros

    it was nice to collaborate with delightful people

    Cons

    working area was quite remote from downtown



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