Xcel Energy

  www.xcelenergy.com
Work in HR? Unlock Free Profile

Xcel Energy Reviews

Updated May 14, 2014

Be The First To
Add Photos

All Employees Current Employees Only

3.3 108 reviews

68% Approve of the CEO

Xcel Energy Chairman, President & CEO Benjamin G.S. Fowke III

Benjamin G.S. Fowke III

(47 ratings)

69% of employees recommend this company to a friend

Review Highlights

Pros
  • Xcel Energy offers good pay, and a good benefits package including tuition reimbursement(in 15 reviews)

  • The pay and benefits are satisfactory to a point(in 8 reviews)


Cons
  • The work life balance is good, but only if you are not concerned with your career advancement(in 4 reviews)

  • Somewhat resistant and slow to change(in 3 reviews)

9 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Great pay, but I accepted less at another company to work in better conditions.

    Marketing Communications Consultant (Former Employee) Denver, CO

    ProsThey allow one day/week work from home.
    Hard working teams who really do want the best, but many of the team members often feel like they can't make an impact or move up.

    ConsManagement likes to continuously remind contractors that they are contractors.
    There are a lot of complacent people in high positions, making way too much money for doing nothing.
    Very change resistant, defensive culture
    Very little opportunity to advance

    Advice to Senior ManagementTake better care of your employees!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Stay away from management

    Anonymous Employee (Current Employee)

    ProsSalary and benefits are pretty good, when compared to comparable positions in other organizations

    ConsSadly, the culture at the corporate headquarters has made a 180-degree turn with the new regime. Once a collaborative, collegial and positive ethos permeated the company's leadership and senior management. Contributors and middle managers earned their "seat at the table" and had a lot to contribute to the company's success. The result? Xcel Energy came roaring back from near bankruptcy and earned its place in the nation's elite, environmentally conscious utilities ("No. 1 wind power provider," don't you know). The company's leadership at that time provided solid direction, to be sure, but they confidently empowered employees to propel the ship to its goals.

    Today, most senior managers spend the majority of their time trying to politically out maneuver one another to capture as much corporate real estate as they can. Two re-orgs in two years. Really? Anyone who is too closely connected to some elements of the old regime have been or are being effectively shelved or "managed out," regardless of skills or capabilities. The new "up and comers" who are taking the place of those kicked to the curb are curiously connected to, or should we say related somehow to the king. Talk about things that make you go "Hmmmmm."

    Most disappointing is the plight of the middle management and contributor. Once they had a seat at the table, offering fresh ideas and strategies. Today, they have been kicked back into their workstations and turned into not much more than order-takers. Unfortunately, because the compensation packages are good relative to comparable positions, these poor folks will likely continue to grind out their existence being told how stupid they are by senior managers who have to hire outside consultants to tell them stuff that the company's own workforce already knows.

    Advice to Senior ManagementPlease leave.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    don't work here as a non-union employee; I hope to leave soon.

    Non Union (Current Employee) Denver, CO

    ProsPay is decent. Job very stable. Does have a pension plan but honestly not worth a lot of money - a decent 401k somewhere else would be just as good.
    Work is interesting, often challenging. Lots of freedom to explore various technical solutions, and implement them. Lots of variety in work. Lots of responsibility in your specific area of expertise.

    ConsBenefit package sucks. Deductible so high you basically only have insurance for a catastrophic event. Pay lower than similar utilities. They constantly tell you that your pay and benefits are "comparable" - like if they say it enough you'll start to believe it.
    No chance for advancement/promotion based on merit - it is only about putting in the time(10,15 years). Will not happen before that no matter what.
    Duties/compensation vary significantly from area to area...some people doing much more than others with the same title/position/compensation. No correlation between compensation and workload/responsibilities. Does not matter how much you do or how well you do it - if you do nothing you'll maybe get 0.3-0.5% lower raise than someone who is exceptional. Basically no reward for hard work/success.
    Union employees are pampered, non union treated like galley slaves. I've seriously seen union guys spend the entire day surfing the net; non union spend the day working as hard as they can(working through lunch/no breaks) - yet the union guys are paid more.
    Upper management seems to only care about the value of the stock bonus they are getting. They shift budgets around constantly, often deferring much needed maintenance, solely to pad the books so they can keep the stock price up.
    Very much a mentality of anyone is replaceable. Several times very skilled people have left and they simply pile their workload on their overworked coworkers who just haven't left yet.
    I knew of an operations manager who left one of the power plants. Took quite a while to replace him - in part because the CEO had to approve refilling the position! Really? How many layers of management do you need? I think there at least 5 or 6 layers above me. Upper management seems to have no understanding of how electricity is actually made/distributed; they are just a bunch of accountants. Lots of half-truths. Management is constantly stressed/freaking out about the latest whatever.
    Many of the old employees seem to have spent their entire life at Xcel - and don't know anything else. Makes them blind to many of the internal problems. They don't know that things could be better - and so nothing changes for the better.
    Hugely bloated company. Many of the support organizations have forgotten their true purpose(support) and instead create so many internal processes that it makes it nearly impossible to get something done when working with them(especially the contract/sourcing group). The IT group is stuck 15 years in the past. Often have to convert files from other companies so you can open them in your antiquated software. Decent hardware but so full of company spy/control/bloatware that you waste a lot of time just waiting for the computer systems to respond. Supposedly going to be upgrading in the next year or so.
    Constant pressure to make everything a capital project. Will pour huge amounts of cash into anything that is "capital" but freak out about the smallest non-capital expenditure. Waste obscene amounts of money at times, then freak out about fixing small things.

    Advice to Senior ManagementTreat employees like you actually care. Pay skilled non-union at least as well as the union employees. Reward good performance and get rid of the losers. Maybe allow the holy "earnings per share" to drop a bit so we can actually fix the plants.
    Don't postpone our bonuses to try and play the "we're out of money" card with the union.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    How they keep the lights on I do not know

    Rather Not Say (Current Employee) Saint Paul, MN

    ProsOther they receiving my pay check (however they did take out the wrong states income tax....)' no pros....

    ConsWay too many, no organization, too tied up in internal does and fonts, I didn't feel at comfortable, as if it was a big lie....

    Advice to Senior ManagementBuck up and stop playing just lip service to the systems that you have in place.....

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Energy Supply in Minnesota is corrupt

    Engineering (Former Employee) Welch, MN

    ProsGood benefits, great pay and perks...kind of like a golden noose. Don't say anything and you will reap great rewards. If you say anything....you will be hanged.

    ConsI believe the company has issues with upper management and corruption. When this company was run by engineers as NSP, in the 1970's and 1980's, it was a well run company which treated employees with dignity and respect. Xcel is about greed and corruption and portraying a public image while not taking care of the power plants and the rate payer. HR will not not address upper management, even those who pressure women for sex as a means of advancing their careers, as it is a House of Cards. There is NO government oversight and NO regulatory oversight. Xcel is the largest lobbying company in MN and it is a monopoly and now wants a 10.5% rate increase while installing badly degraded parts in safety related equipment at a nuclear power plant, while building a 12 million dollar warehouse for parts which do not exist. Money and government have become one.

    Advice to Senior ManagementEnergy Supply MN needs a complete overhaul!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Extremely Hard Job for Extremely low pay

    Customer Service Representative (Current Employee) Roseville, MN

    ProsI was excited and proud to have been hired by a company I thought was good to it's employees.
    The location was easy to get to and parking was not a problem

    ConsI was hired as a "Temporary Associate" which meant I had no benefits and told that after three months I would be able to "progress" to a benefited Associate, but after a year I never scored high enough to qualify for progression.
    There is a 7 week training and it is not enough time to train you about all the possible aspects of the utility industry.
    People can be very rude and downright nasty about outages and paying their bills.
    Very stressful job and burnout is very common.
    I consistently received the highest customer ratings but it did not affect nor influence my opportunity to progress.

    Advice to Senior ManagementProgressing from a temporary Customer Service Agent to a benefited position should be guaranteed after 6 months. There is a high turn over because the starting pay is too low and there are no benefits.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Its like a prison sentence

    Journeyman Lineman (Current Employee) Amarillo, TX

    ProsGood Pay , Good time off from work , Good foreman to work for on the job great training for getting your
    journeyman certificate. Will make alot of money with this department

    ConsPromotions available based on friend status not experience , TRAPPED not able to transfer unless they want you to only dept that holds a person back

    Advice to Senior ManagementDo the right thing instead of talking about it. Let people transfer if they want to

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Do not work in IT at Xcel

    Anonymous Employee (Former Employee)

    ProsGood pay, great office environment.

    ConsContract work, unstable, forcing off shore model. Purely management by fear, bordering abusive. No SDLC, PMO outdated, support teams are not skilled. Not a team oriented environment.

    Advice to Senior ManagementWhy, they wouldn't listen anyway.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Stone age company, politics not skills. If unionized work here, if salaried look elsewhere.

    Senior Financial Analyst (Former Employee)

    ProsIt is a large corporation that will not go bankrupt. If you want an easy ride you can work here for your whole career without having to advance your skills, knowledge base, or learn new technologies. The people are very friendly = best part about working here.

    ConsToo many leaders and too much shuffle. Many outdated software systems that do not sync properly and are not supported by vendors anymore. Bonus, raise, and incentive programs work against the employees; could have a great past year, but if the 1st quarter of the next year is slow on earnings they will cut the past years incentives; a great review = average incentives, ratings, and low raises if any. Healthcare is next to nothing, with the mega-high deducibles. Advancement opportunities are few and far between. Much like working for a stereotypical government function without the benefits and incentives. Might as well work as an independant contractor/ consultant for more money as the benifits are so low and incentives are unpredictable even with a good year of earnings. Work-life balance is nonexistent........plan on bringing your laptop home every night, weekend, vacations, and holidays......they won't support an increase in employee headcount because it is difficult for them to justify an increase in O&M cost to the regulatory committees (even thought the infrastructure of the business is growing exponentially).

    Ben Fowke as CFO on working over the July 4th holiday weekend, "they are in finance, they know what career path they've chosen "

    Advice to Senior ManagementPay competitively, offer career advancement opportunities for those highly skilled, and create training programs, support work-life balance, get the software infrastructure up to date and in sync. The executives shouldn't frivolously spend millions on oversees luxuries, visiting castles , cruising on yachts having personal hairstylist ect., and then cut employees incentives and raises every year when earnings have been high.

    No, I would not recommend this company to a friend

Worked for Xcel Energy? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.