Xcel Energy

  www.xcelenergy.com
  www.xcelenergy.com

Xcel Energy Reviews

Updated December 12, 2014
Updated December 12, 2014
130 Reviews
3.1
130 Reviews
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Xcel Energy Chairman, President & CEO Benjamin G.S. Fowke III
Benjamin G.S. Fowke III
56 Ratings

Review Highlights

Pros
  • Xcel Energy offers good pay, and a good benefits package including tuition reimbursement (in 18 reviews)

  • Good benefits, time off and flexibiltiy are the best assets of this company (in 16 reviews)


Cons
  • Somewhat resistant and slow to change (in 4 reviews)

  • The work life balance is good, but only if you are not concerned with your career advancement (in 4 reviews)

More Highlights

43 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    not now maybe later

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at Xcel Energy full-time (more than 5 years)

    Pros

    great benefits and amount of PTO

    Cons

    old boys club, its all about perception, and not actual facts

    Advice to ManagementAdvice

    sit down and actually sit with your employees as the work

    Doesn't Recommend
    Neutral Outlook
  2.  

    Overall not too bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Minneapolis, MN
    Current Employee - Engineer in Minneapolis, MN

    I have been working at Xcel Energy full-time

    Pros

    Very stable company, lots of PTO, people are for the most part friendly, and I feel like we provide a very important service.

    Cons

    Pay isn't the best unless you are union, it can be hard to get a clear answer on anything, a lot of the people who have been around for a while don't put in much effort, and fear of anything new (very risk adverse).

    Advice to ManagementAdvice

    Pay people what they're worth, make decisions instead of trying to pass the buck, and stop focusing on meaningless numbers and metrics.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    A review after three years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Xcel Energy full-time

    Pros

    Benefits are better than a lot of places. Get hooked with the good benefits and job security.

    Cons

    A lot of managers and directors are terrible leaders. Unqualified or not prepared.

    Advice to ManagementAdvice

    Time to clean house and really walk the talk. Seems like there are two wYs right now, one that is talked about and another with inaction.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Call Center a Stepping Stone into the Company?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Contact Representative in Amarillo, TX
    Current Employee - Customer Contact Representative in Amarillo, TX

    I have been working at Xcel Energy full-time (more than an year)

    Pros

    Good Benefits
    Free Gym Membership
    Perks
    Cell Phone Discount
    Some on the spot incentives
    Pension Program
    6 weeks paid training
    Paid time off
    Sick Days
    Holidays off
    Lots of employee programs
    Tuition Reimbursement Program
    Interships
    Overtime with incentives

    Cons

    No time off the phone
    On Call
    Constant Schedule Change
    Ranking System
    Terrible time keeping System
    Little room for advancement due to high employee turn over
    (most people have been there for 5 months or 20 years)
    Low pay ($10.50hr)
    Lots of policy for 8 different States
    No time on the job to review policy and stay up to date
    Great place to work if you really want to realize how stupid and arrogant people from Colorado can be (some very nice people as well)
    Also if you love getting torn apart by a drunk redneck on the phone once a week for absolutely no reason this is the place!

    Advice to ManagementAdvice

    Pay your employees atleast $15-$17.00hr and employee turn over will drop by 70% in the first year. The job is crueling and humiliating at times, and only making 10.50 hr does not make it worth it. For $15.00-$17.00 hr I would take outage and escalated calls all day, and not even consider being late. Give people what their worth and they will give you their career's.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Generous compensation to silence the loathing of job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility Worker in Denver, CO
    Current Employee - Utility Worker in Denver, CO

    I have been working at Xcel Energy full-time (less than an year)

    Pros

    Benefits and Compensation. If you know someone higher up in corporate you are set.

    Cons

    Supervisors try to enforce policy to assert their power, because they have no real power.

    Advice to ManagementAdvice

    Look at how large the organization is and look for ways to increase efficiency. Provide some real power to management and trust their abilities, unless they are just figure heads.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Good benefits, but too PC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pricing Analyst in Minneapolis, MN
    Current Employee - Pricing Analyst in Minneapolis, MN

    I have been working at Xcel Energy full-time (more than 5 years)

    Pros

    Xcel Energy is a large, stable company. It offers the standard bennies (ins, time off, 401K match), and also has a pension. The challenges are immense, and you will never know the whole system.

    Cons

    This company does not fire anyone. If you get a failing rating from your manager, just complain to HR. HR will prevent you from being fired. If you get caught drinking on the clock, you will just receive a warning even though it's against company policies.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Rubber pancakes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xcel Energy full-time

    Pros

    Good pay, vacation, benefits, dynamic problem solving opportunities, interesting industry undergoing big changes, a sense of importance providing an essential service.

    Cons

    Little work-life balance. Everyone in management is a marketing/communications professional so your expertise will not be needed (sarcasm). Many places too many resources, others not even close -- if you are there, expectations are the same. If you are not connected or know how to work politically to remain a 'favorite' - or do not know how to either avoid accountability or remain autonomous in a bureaucratic world - move on. Yes, it can be exhausting - and more so the more you actually care. The preordained aside, the primary focus is on talking about what you are going to do instead of actually doing it. If you do bring innovative ideas, several that even lead to company wide processes or engaging programs, and better customer and employee satisfaction, corporate rules apply - someone else gets the credit and you'll be asked sincerely, 'What have you done lately.' Not all bad to be kept on toes but short memories do not translate into recognition for your efforts here. Also, ideas brought to the table must conform to certain 'unwritten' rules. Basically, if you had a great idea to transform the industry your first thought would be to go out on your own to accomplish it (especially bittersweet in an industry desperate for good ideas and decisions.)

    Advice to ManagementAdvice

    The exclusive shareholder focus will undo regions with a strong, postive reputation. The three legs of employees, customers and shareholders will lead to better results for shareholders.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Big, bureaucratic utility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Amarillo, TX
    Current Employee - Project Manager in Amarillo, TX

    I have been working at Xcel Energy full-time (more than 10 years)

    Pros

    Good pay and fringe benefits

    Cons

    Incoherent strategy, poor employee communications, lots of negative leadership.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    OK company, headed the wrong way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at Xcel Energy full-time (more than 5 years)

    Pros

    People, safety ethics, long term stability, and benefits.

    Cons

    HR tends to hold up promotions as much as they can. They do not let the company promote from within unless they are overqualified for the position.

    The general direction of the company now seems to be focused on management and financial, whereas previously it seemed to be operations, maintenance, and engineering. I don't think this is a sustainable long term direction. Hiring contractors when the company used to do it cheaper themselves will result negative consequences.

    Advice to ManagementAdvice

    Shed people from downtown and increase technical, operations, and maintenance staffing at service centers, power plants, distribution centers, etc. Reduce management as much as is possible, they are too expensive and do not produce anything.

    Recommends
    Negative Outlook
    Disapproves of CEO
  11.  

    Mechanical Engineer Intern for Capital Projects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xcel Energy

    Pros

    Dynamic Environment, good pay and benefits

    Cons

    Not Very challenging. Given a lot of responsibility with no power.

    Recommends
    No opinion of CEO

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