Xcel Energy Reviews

Updated April 14, 2015
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3.0
48 Reviews
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Xcel Energy Chairman, President & CEO Benjamin G.S. Fowke III
Benjamin G.S. Fowke III
18 Ratings

48 Employee Reviews

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  1. Solid company with a traditional mindset and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at Xcel Energy full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Great job stability
    - Company mission, vision, and goals that employees can be proud of and strive toward
    - Various departments allowing for learning opportunities, primarily lateral movement
    - Great employee benefits

    Cons

    - Can be difficult to get promoted, especially within the same department
    - Large company with numerous management layers; making quick decisions is impossible and driving change is extremely difficult

    Advice to Management

    - Continue to hold strong to Xcel Energy's mission and vision
    - Continuously look for business areas that can become more agile and efficient
    - When looking for new managers, look more for people skills and true leadership capabilities and less for technical abilities

  2. Good working environment, flexible hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Designer in Amarillo, TX
    Current Employee - Designer in Amarillo, TX

    I have been working at Xcel Energy

    No opinion of CEO
    No opinion of CEO

    Pros

    Good working environment, flexible hours.

    Cons

    High deductible health care, slow promotions

  3. Red tape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xcel Energy full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Works hours are decent.

    Cons

    Red tape to no end.

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  5. civil

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xcel Energy

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    you want to work and make money you can best

    Cons

    you are allways working on the road with little com.for it

  6. Great PTO and if in the right department great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Substation Engineer in Amarillo, TX
    Current Employee - Substation Engineer in Amarillo, TX

    I have been working at Xcel Energy full-time (more than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great amount of PTO, for the most part co-workers are friendly and great to get along with.

    Cons

    Management only cares about certain employees, company overall starting to cut certain benefits

    Advice to Management

    More respectful with all employees and not just a group of your favorites. Pay employees what they are worth.

  7. not now maybe later

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at Xcel Energy full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    great benefits and amount of PTO

    Cons

    old boys club, its all about perception, and not actual facts

    Advice to Management

    sit down and actually sit with your employees as the work

  8. Overall not too bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Minneapolis, MN
    Current Employee - Engineer in Minneapolis, MN

    I have been working at Xcel Energy full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very stable company, lots of PTO, people are for the most part friendly, and I feel like we provide a very important service.

    Cons

    Pay isn't the best unless you are union, it can be hard to get a clear answer on anything, a lot of the people who have been around for a while don't put in much effort, and fear of anything new (very risk adverse).

    Advice to Management

    Pay people what they're worth, make decisions instead of trying to pass the buck, and stop focusing on meaningless numbers and metrics.

  9. Helpful (3)

    A review after three years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Xcel Energy full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Benefits are better than a lot of places. Get hooked with the good benefits and job security.

    Cons

    A lot of managers and directors are terrible leaders. Unqualified or not prepared.

    Advice to Management

    Time to clean house and really walk the talk. Seems like there are two wYs right now, one that is talked about and another with inaction.

  10. Helpful (1)

    Call Center a Stepping Stone into the Company?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Contact Representative in Amarillo, TX
    Current Employee - Customer Contact Representative in Amarillo, TX

    I have been working at Xcel Energy full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Benefits
    Free Gym Membership
    Perks
    Cell Phone Discount
    Some on the spot incentives
    Pension Program
    6 weeks paid training
    Paid time off
    Sick Days
    Holidays off
    Lots of employee programs
    Tuition Reimbursement Program
    Interships
    Overtime with incentives

    Cons

    No time off the phone
    On Call
    Constant Schedule Change
    Ranking System
    Terrible time keeping System
    Little room for advancement due to high employee turn over
    (most people have been there for 5 months or 20 years)
    Low pay ($10.50hr)
    Lots of policy for 8 different States
    No time on the job to review policy and stay up to date
    Great place to work if you really want to realize how stupid and arrogant people from Colorado can be (some very nice people as well)
    Also if you love getting torn apart by a drunk redneck on the phone once a week for absolutely no reason this is the place!

    Advice to Management

    Pay your employees atleast $15-$17.00hr and employee turn over will drop by 70% in the first year. The job is crueling and humiliating at times, and only making 10.50 hr does not make it worth it. For $15.00-$17.00 hr I would take outage and escalated calls all day, and not even consider being late. Give people what their worth and they will give you their career's.

  11. Helpful (2)

    Generous compensation to silence the loathing of job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility Worker in Denver, CO
    Current Employee - Utility Worker in Denver, CO

    I have been working at Xcel Energy full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits and Compensation. If you know someone higher up in corporate you are set.

    Cons

    Supervisors try to enforce policy to assert their power, because they have no real power.

    Advice to Management

    Look at how large the organization is and look for ways to increase efficiency. Provide some real power to management and trust their abilities, unless they are just figure heads.

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