Xchanging

www.xchanging.com

Xchanging Reviews

Updated January 17, 2015
Updated January 17, 2015
164 Reviews
2.7
164 Reviews
Rating Trends

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Xchanging Chief Executive Officer Ken Lever
Ken Lever
77 Ratings

Review Highlights

Pros
  • Work Life balance is excellent- you complete your work and then shifts are flexible for you (in 13 reviews)

  • It was nice working with Xchanging, the work environment was good (in 8 reviews)


Cons
  • if made them( senior management ) sit on project manager/analysts place they can't survive for half hr (in 12 reviews)

  • less-salary, rotational shifts, less hike in the salary (in 4 reviews)

More Highlights

37 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Disorganized, lack of leadership and strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EVP in Chicago, IL
    Former Employee - EVP in Chicago, IL

    I worked at Xchanging full-time (more than a year)

    Pros

    Excellent pay and benefits, agile internal admin processes

    Cons

    Lack of product strategy, turnover at senior us management level, inexperienced us management

    Doesn't Recommend
    Negative Outlook
  2.  

    Procurement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Xchanging full-time (less than a year)

    Pros

    Hard working people with good intentions.

    Cons

    Unrealistic expectations, egos of senior staff and other coworkers, no processess or procedures that are of value, and one main account in the United States. MM4 is a tool and not a long term cure for Xchanging profitability in procurement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Claims Examiner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Examiner in Sacramento, CA
    Current Employee - Examiner in Sacramento, CA

    I have been working at Xchanging full-time (more than a year)

    Pros

    Good pay and good benefits

    Cons

    Management was horrible, controlled by one supervisor

    Advice to ManagementAdvice

    Learn how to manage people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 7 people found this helpful  

    Are you kidding me? Who wrote that?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Adjuster in Chicago, IL
    Current Employee - Adjuster in Chicago, IL

    I have been working at Xchanging

    Pros

    Let me think of a pro.....parking garage is great, exercise room within the building is also valuable, no walls on the cubicle could be a pro to some to be exposed to all to hear and see you all day long.

    Cons

    Before the British came in and took over it was a tolerable place to work. After that all went down hill. Brits said "We listen to the workers and not management cause they know the system and do the work" . Then what happened to our MSA department? The most experience employees we had were fired after reaching a 1m annual goal. Those that were left were looked over for advancement and continue to be treated as illiterate candidates for growth or advancement. The old Senior Management are fearful for their jobs and therefore tell the Brits what they want to hear. We have not had a pay raise in 4 years and the deductible on our health benefits is so high it is not worth having it. When the new manager of our department was brought in she was never introduced to us by management. No email no anything, just this person who showed up one day. Communication and information is not broad-casted to the employees.

    Advice to ManagementAdvice

    Do as you say and listen to your employees, they hold the key to Xchanging future. Bring back those at any expense, that ran our cash cow department that is now being run in Texas by people who do not know how to spell "MSA". There has not been any new business here in months and our MSA department is what pays our salaries.

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Worst place to work !! If u dont believe come and experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Kuala Lumpur (Malaysia)
    Current Employee - Project Manager in Kuala Lumpur (Malaysia)

    I have been working at Xchanging full-time (more than 3 years)

    Pros

    Nothing
    Salary comes on time

    Cons

    Poor management
    Uneducated managers
    Dirty politics
    No values to employee
    Salry ok ok
    You will forget basic english and even professional communication
    No process for peojects
    No system or clear path for project management
    HR shows so much attitude as if they are from heaven
    Higher management very very rude.
    Managers dont have ability to take decision
    Clients are not respected
    No bonus

    Advice to ManagementAdvice

    Understand employees
    Give values
    Understand their concern

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    High risk company in india

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bangalore (India)
    Former Employee - Manager in Bangalore (India)

    I worked at Xchanging full-time (less than a year)

    Pros

    Xchanging UK got good brand value.
    Decent salary structure

    Cons

    Highly unsafe for india. Cambridge acquisition It division showing very less revenue , no new projects
    all 10 or 15 years projects running in support mode gives some revenue
    if you are lower grwde and middle management , then you are at high risk. You may ger sacked any time.
    All new projects runs for very short span. Recently heard 2 or 3 major accounts are getting closed. So many of them might come to bench.
    No big projects in pipeline.
    They try to invest in analytics , IOT But they invest in high profile canditates but no investment on tools, technology, processes for the same.
    for advertising they have cmmi level 5 , iso in all aspects processes are pathetic. This will become extra burden for project management rather than helping.

    Advice to ManagementAdvice

    Apply span of control to senior management first as I could see one of the account has equal no. Of senior management to equal no. Of team members result nothing. Core work people 7 senior management are 10 people.

    Appoint a sales team to bring the leads.

    Make solutioning team much more stronger creating lot more POC.every time when you go for client visit try to present new stream of poc to tap significant business opportunities

    There are tools scattered around, not properly utilized. No proper tool obtained and validated for Roi

    Getting lot more certifications also will help only if above are satisfied.

     Otherwise ROI ON sales, solutioning and certifications will be 0.

    Even I noticed many od the good people moved out or pushed out because of internal personal vengeance which is not noticed by management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Never Again......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Xchanging full-time (less than a year)

    Pros

    I can't think of any pros.....

    Cons

    No leadership, No communications, Egos of managers who believe their position is more grandeur than it is, Hire people who feel they need, then don't have the roles or the dynamics in the jobs to test peoples skills.

    Advice to ManagementAdvice

    Be honest, take note of employee surveys and don't think because you are a manager everyone is beneath you. Think about this....When you are in a toilet cubicle the person in the cubicle next to you is the same as you, so treat people equally and do away with this archaic view from the 60s and 70s. The clue is in the name of the company...Changing!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Time with Xchanging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in London, England (UK)
    Former Employee - Manager in London, England (UK)

    I worked at Xchanging as a contractor (less than a year)

    Pros

    Good experiance on how not to engage in a professional manner towards clients. A higlighting experiance to see how unhappy clients are with the arragnements

    Cons

    Too many lies, dishonest senior managers, micromanaging middle managers in order to polish their own egos. openness policy needed whith clients. Too much time wasting chasing the small low hanging fruit rather than taking a more stragegic approach

    Advice to ManagementAdvice

    Open your eyes

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Delhi (India)
    Current Employee - Project Manager in Delhi (India)

    I have been working at Xchanging full-time

    Pros

    Lack of planning & assignment in role

    Cons

    End up with dissatisfaction & job security challenge

    Advice to ManagementAdvice

    Please chose right fit for right role- lots of talent exist within xchanging but moving because of lack of planning & fitment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    I worked in the Win Centre - a waste of time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bangalore (India)
    Former Employee - Manager in Bangalore (India)

    I worked at Xchanging full-time (more than a year)

    Pros

    Good salary in shared service teams.

    Cons

    If you are in technology sector and you want to learn, never join this company. I you are good in presales or bid management, you will learn how to declare bids as "no bid". Also, if you have a good potential you can learn a lot of filthy words, abuses and politics. Leads just want to make money while others who actually work on the bid are not given any credit.

    Advice to ManagementAdvice

    Stop playing politics and promoting worst fellows.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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