Xerox

  www.xerox.com
  www.xerox.com

Xerox Reviews

Updated December 13, 2014
Updated December 13, 2014
1,949 Reviews
2.4
1,949 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,027 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 118 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 60 reviews)


Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 96 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 36 reviews)

More Highlights

544 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It's ok for those who can work anytime.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Verizon WIreless Representative in Rochester, NY
    Former Employee - Verizon WIreless Representative in Rochester, NY

    I worked at Xerox full-time (less than an year)

    Pros

    Fun training program. Work is ok. Pay is decent

    Cons

    Supervisors were always out on smoke and not willing to take escalated calls. Hours are for someone who doesn't have to have a life outside of work. Kept saying employees would get raises and never did.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    working at xerox

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    close to home
    friendly environment
    casual environment

    Cons

    no pay increases in past 6 to 7 years
    more choice when more work is given to you after another employee leaves. you are obligated to do it or you worry you will lose your job. the attitude from upper management is you are lucky you have a job.

  3. 2 people found this helpful  

    I use to work for Affiliated Computer Services (transportation division), which is a part of Xerox since 2010. The compa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in New York, NY
    Current Employee - Senior Software Engineer in New York, NY

    I have been working at Xerox full-time (more than 8 years)

    Pros

    Lots of knowledgeable people, interesting projects

    Cons

    No new projects. No rate increase. No bonuses.

    Doesn't Recommend
    Positive Outlook
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  5.  

    Likewarm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Rochester, NY
    Current Employee - Program Manager in Rochester, NY

    I have been working at Xerox

    Pros

    Work life balance. Flexibility

    Cons

    Lack of management focus. No investment in employee growth, consistency. If you want to feel like a number, this is the place for you.

    Advice to ManagementAdvice

    Align and work together to make a more cohesive evironment. Focus on employees more, less false promises.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Mediocre training. No one knows what they're doing. But okay otherwise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Eh. Not much to say here. Bonuses. Room to move up.

    Cons

    Immaturity of co-workers. Get that out of here if you want things to remain professional.

    Advice to ManagementAdvice

    Tell incompetent people to get out. A lot of people need jobs.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    There are opportunities for growth

    Cons

    This is a meat grinder

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Split

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    Freedom to do your job without someone looking over you shoulder.

    Cons

    If your a "yes" person you will go far.

    Advice to ManagementAdvice

    go back to being a tech/engineering company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    HR Benefits Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tempe, AZ
    Former Employee - Customer Service Representative in Tempe, AZ

    I worked at Xerox as a contractor (more than an year)

    Pros

    Great experience in human resources

    Cons

    Benefits suck. No raises in over 5 years

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    The training was very detailed

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Xerox

    Pros

    I loved assisting the customers.

    Cons

    I did not have any challenges

    Advice to ManagementAdvice

    I do not have any advice for management

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Overall a good company to build your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Stability, professionalism, training, work-life balance, 401k

    Cons

    Compensation, leadership, health benefits, employee concerns not taken into consideration

    Advice to ManagementAdvice

    Compensation and health benefits have place hardship on lower paid employees

    Recommends
    Neutral Outlook
    No opinion of CEO

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