Xerox Reviews

Updated October 19, 2014
Updated October 19, 2014
1,836 Reviews
2.4
1,836 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
977 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 112 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 58 reviews)


Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 116 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 33 reviews)

More Highlights

317 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Xerox use to be a great company to work for there were many growth opportunities. When it comes to document solutions they are second to none.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Xerox full-time (more than 10 years)

    Pros

    They had a very good training program at all levels. For the most part they always tried to do the right thing for the employee.

    Cons

    They seem to be stuck in a dwindling industry. They are trying to reinvent themselves with other types of business solutions. While this is happening the are forced to layoff many people. With that stagnant growth pattern it would make it a very difficult place to establish a career.

    Advice to ManagementAdvice

    Try getting into the smartphone and mobile apps industry for another business segment. I would not try selling device but making smartphones better with document migration and other documents solutions

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great People, paid training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Portland, OR
    Current Employee - Customer Care Representative in Portland, OR

    I have been working at Xerox full-time (less than an year)

    Pros

    Fun and upbeat, great co-workers!

    Cons

    Base pay isnt that great, but chances of bonuses are a plus!

    Advice to ManagementAdvice

    Trainers are great, management needs to remain available to all employees

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good job role, pay and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Washington, DC
    Former Employee - Project Manager in Washington, DC

    I worked at Xerox full-time (less than an year)

    Pros

    Good job role, pay and benefits.

    Cons

    Good place to start but you need to own your own growth.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    My experience with Xerox was wonderful!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    Empowerment
    Self growth
    Don't go stagnant
    Great benefits
    Wonderful management

    Cons

    High paced
    Lots of responsibility
    Challenged everyday
    Constant change
    Personal challenge

    Advice to ManagementAdvice

    Don't forget those that got Xerox where it it is today

  6.  

    Engineer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    Good people to work with

    Cons

    Not enough money stale envieonment

  7.  

    Xerox is a family enviroment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst in Washington, DC
    Current Employee - Systems Analyst in Washington, DC

    I have been working at Xerox full-time (more than 10 years)

    Pros

    The best aspect of working at Xerox is that we are family and co-workers care for one another.

    Cons

    Xerox doesn't believe in pay raises anymore, like most of corporate America.

    Advice to ManagementAdvice

    Share the wealth

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Xerox has a new look with the acquisition of ACS.

    Former Employee - Strategic Account Manager in Washington, DC
    Former Employee - Strategic Account Manager in Washington, DC

    I worked at Xerox full-time (more than 10 years)

    Pros

    Xerox is diversifying their "go-to-market" strategy and adapting it to a more "services-related company", versus being recognized as a copier company. As a result, there are more service related fields that are now offered to the prospective employee.

    Cons

    This is not a 9-5 company. If you are genuinely interested in corporate advancement, you must invest the additional time to be successful.

    Advice to ManagementAdvice

    Upper level management needs to recognize and promote those "revenue-producing employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    great working enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Portland, OR
    Former Employee - Customer Service Representative in Portland, OR

    I worked at Xerox part-time (more than an year)

    Pros

    xerox was very understandin due to my disability also understood my time off when needed let me work overtime when needed

    Cons

    not being able to satisfy some of the customers, no raises compensation was very hard to acheve

    Advice to ManagementAdvice

    managment was very understanding and did good at there job.

    Recommends
    No opinion of CEO
  10.  

    Great commission and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in El Paso, TX
    Former Employee - Customer Service Representative in El Paso, TX

    I worked at Xerox full-time (less than an year)

    Pros

    Company still believes in paying the employee's fairly with 401k, and commissions.

    Cons

    Call centers are contracts, poor management in past.

    Advice to ManagementAdvice

    Hire quality employee's and take the time to respond to idea's.

    Recommends
    Positive Outlook
  11.  

    Satisfied Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time

    Pros

    personal development, career development, leadership, Remote worker

    Cons

    work-life balance, turnover, knowledge base, merit increase

    Recommends
    Neutral Outlook
    Approves of CEO

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