Xerox Reviews

Updated September 12, 2014
Updated September 12, 2014
1,737 Reviews
2.4
1,737 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
931 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 98 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 54 reviews)


Cons
  • No raises for over 5 years, I TRULY CANNOT UNDERSTAND WHY I STILL WORK HERE (in 100 reviews)

  • Senior Management needs some improvement (especially in Services) (in 64 reviews)

More Highlights

302 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great commission and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  El Paso, TX
    Former Employee - Customer Service Representative in El Paso, TX

    I worked at Xerox full-time for less than a year

    Pros

    Company still believes in paying the employee's fairly with 401k, and commissions.

    Cons

    Call centers are contracts, poor management in past.

    Advice to ManagementAdvice

    Hire quality employee's and take the time to respond to idea's.

    Recommends
    Positive Outlook
  2.  

    The Company has plentiful opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time for less than a year

    Pros

    Great Pay. Schedule Bids. Advancement within the Company

    Cons

    Poor Management.Long Hours. Overtime Required

    Recommends
    No opinion of CEO
  3.  

    Satisfied Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time

    Pros

    personal development, career development, leadership, Remote worker

    Cons

    work-life balance, turnover, knowledge base, merit increase

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Oracle PL/SQL Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PL/SQL Developer  in  Richmond, VA
    Former Employee - PL/SQL Developer in Richmond, VA

    I worked at Xerox as a contractor for less than a year

    Pros

    Friendly environment.Work was very flexible.

    Cons

    Nothing to say.Everything was good.

  6.  

    Work-Life Balance for my division was really good, amazing people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Recruiter
    Former Employee - Senior Recruiter

    I worked at Xerox full-time for more than 8 years

    Pros

    The people are amazing, benefits are okay, work life balance for some departments is great, allowed to have quite a bit of flexibility as long as meeting goals and getting work completed.

    Cons

    Wages are not very competitive, most frozen for quite some time, at times employees feel like they are a number

    Advice to ManagementAdvice

    Take care of your internal employees, as they are the backbone of the company, instead of hiring outsiders with no Xerox experience for more $, take care of the people who have been there for years with talent, that have had little or no increase, recognize those who work hard.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    It was a great place to work. Benefits were outstanding. I retired with a 401K that is sufficient.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Curriculum Manager  in  Rochester, NY
    Former Employee - Curriculum Manager in Rochester, NY

    I worked at Xerox full-time for more than 10 years

    Pros

    In my 38 years with Xerox the benefits were outstanding and advancement was predictable and fair. However, toward the end of my employment as revenue from Xerographic products declined benefits were cut and salary growth slowed.

    Cons

    Unfortunately Xerographic products have become a commodity and Xerox no longer leads the field however diversification seems to be working.

    Advice to ManagementAdvice

    Treat people fairly and they will produce.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Decent career opportunities, pay was not competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Xerox full-time for more than 5 years

    Pros

    I had a number of career opportunities, and was promoted several times. I was warned by my manager if I turned down a promotion, I would never get another opportunity. Good health benefits from the start.

    Cons

    Pay for my mid-level management job was OK, but frankly not competitive with others in the same business. I regularly had good workers quit when offered a better salary. Training was rare. When I was first promoted, I asked about training, and he told me to "hit the ground running, and only call me if there is a problem."

    Advice to ManagementAdvice

    Career planning with real future opportunities laid out in front of you would be a good motivator.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Case Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative  in  Raleigh, NC
    Former Employee - Customer Care Representative in Raleigh, NC

    I worked at Xerox full-time for more than a year

    Pros

    You are able to come back even if you are fired from the job. Almost all jobs are 40+ hrs per week.

    Cons

    There is a lot of favoritism and there does seem to be a glass ceiling there. also it is a bit hard to get a raise, sometimes you get a different position but the take sometime to up the actual pay.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great company to work for, great employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time for more than 10 years

    Pros

    Flexible work schedule and job assignments

    Cons

    Benefits and salary cut backs, although that has changed a bit

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time for more than 10 years

    Pros

    Xerox is a good place to work for work life balance, compensation as well as personal growth. They have a policy of moving staff to different positions to gain increased experience.

    Cons

    Xerox lacks promotions and incentives. They are also in a transition phase eliminating jobs which leads to poor morale. They have also reduced benefits.

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