Xerox Reviews

Updated July 30, 2015
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5.0
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Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
86 Ratings

Pros
  • There is a great work/life balance (in 118 reviews)

  • Most positions allow some sort of work-from-home or telecommuting (in 60 reviews)

Cons
  • There are no raises even with outstanding reviews (in 96 reviews)

  • Work/ life balance doesn't exist at the management levels (in 36 reviews)

More Pros and Cons

177 Employee Reviews

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  1. Pension Admin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pension Administrator in Cherry Hill, NJ
    Former Employee - Pension Administrator in Cherry Hill, NJ

    I worked at Xerox full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pension/ accounting experience , customer service

    Cons

    Corporate laid off hard working individuals due to outsourcing

    Advice to Management

    Better working conditions


  2. Customer Service Technical

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Technical
    Current Employee - Customer Service Technical

    I have been working at Xerox full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Supportive Supervisors and Managers to work with schedules. Room for Advancement. Learning much about Xerox and Vendors they work with. Working with updated and current MAC's.

    Cons

    When assisting Customers, a negative review may not apply to you at All. This will affect your bonus pay. However, this was put in place by the Vendor not Xerox. Low hourly pay.


  3. I like it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Thorough Training, helpful employees, and fun

    Cons

    I cannot think of any cons right now


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at Xerox (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    i was able to assist individuals such as fathers, mothers, case workers, lawyers, and more for any and every question for child support

    Cons

    Wish i could do more

    Advice to Management

    Allow more connection to assist the customers


  6. Helpful (1)

    Case Maneger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Raleigh, NC
    Former Employee - Case Manager in Raleigh, NC

    I worked at Xerox full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    nice place to work ,Job Security

    Cons

    They wont accept excuses even if this is Legit

    Advice to Management

    Always higher the best employees and make the rules for those on top and those below Equally


  7. Helpful (2)

    Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for - been here 7 years now.

    Cons

    Don't have any cons to share from what I have experienced over the past 7 years


  8. Helpful (1)

    intense learning experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics in Bloomfield, CT
    Former Employee - Logistics in Bloomfield, CT

    I worked at Xerox (More than 3 years)

    Pros

    informative, fast paste environment, lots of mentors

    Cons

    very low benefits, unnecessary aggressive approach towards everything


  9. Helpful (1)

    Pharmacy Claims Auditor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Claims Auditor in Tampa, FL
    Current Employee - Pharmacy Claims Auditor in Tampa, FL

    I have been working at Xerox full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    A different experience everyday. Some travel is ok.

    Cons

    They've changed my travel requirements to an extent where it's affecting my family life.


  10. Helpful (1)

    Customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Bolingbrook, IL
    Former Employee - Customer Service Representative in Bolingbrook, IL

    I worked at Xerox full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good benefit flexible hours customer and nice

    Cons

    Need better management and more breaks

    Advice to Management

    Have more skilled mangerore of them on the floor


  11. Helpful (3)

    Xerox Work Life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resource Analyst
    Current Employee - Human Resource Analyst

    I have been working at Xerox full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The experience of working with Business Partners and sharing ideas to make processes better is an over all achievement of appraisal knowledgement.

    Cons

    Not enough hours throughout the day to finish projects.

    Advice to Management

    N/A



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