Xerox Reviews

Updated April 17, 2015
642 reviews filtered by
  • Any Location
  • Any Job Title

642 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (2)

    It's a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative
    Former Employee - Technical Support Representative

    I worked at Xerox full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It was available during a business down turn. The employees were pleasant and there was good comradery among the staff.

    Cons

    No raises for six years. Senior management was only concerned with their own bonuses and advancement. Building was in terrible condition and may even be a hazard to your health.

    Advice to Management

    Take better care of the staff both in morale and compensation. Invest in infrastructure that supports the staff functions. Stop worrying about senior leadership and focus on your troops.

  2. Helpful (1)

    Awkward Teen Age Phase

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    The training is pretty good and there is still a commitment to training. And there is still energy and support around technology and partner branding. Xerox is still respected in the industry.

    Cons

    Because the company is in the midst of changing its overall identity to a services solution, you can tell leadership is still trying to figure out what that truly looks like from a culture perspective. Like those teen age years, things are a little ugly, erratic, and a bit impulsive. Of course, this is in the name of change that was committed to the public investors to accomplish.

    Advice to Management

    Don't forget about the workers in regards to treating us as colleagues. It's also OK to say "I don't know" instead of trying to convince us that things all under control.

  3. It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Agent in Nashville, TN
    Current Employee - Customer Care Agent in Nashville, TN

    I have been working at Xerox full-time (less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    I loved the people. The pay was acceptable. The distance worked good for me. It was a fun environment at time and all employees got along. No major drama.

    Cons

    The management treat you like children. They do not make room for life situations. If you have kids be ready not to have job if something major happens.

    Advice to Management

    Let employees do their jobs.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Summer 2015 Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Intern in Rochester, NY
    Current Intern - Intern in Rochester, NY

    I have been working at Xerox as an intern (less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    smart coworkers, immersive internship program

    Cons

    lots of turnover, apathetic employees with little to no trust in C-level executives

  6. good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Moosic, PA
    Former Employee - Customer Service Representative in Moosic, PA

    I worked at Xerox

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good people and environment, fast to promote if you work hard, nothing is based on seniority, only on performance

    Cons

    could hire better people, but don't have much of a selection for the area, not really any raises, lots of changes to procedures

    Advice to Management

    i like most management, they are easy to work with if you do your job. need to get rid of people that are dragging the teams down

  7. I have had a good time working at Xerox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bakersfield, CA
    Current Employee - Anonymous Employee in Bakersfield, CA

    I have been working at Xerox

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I have 100% support of my managers.

    Cons

    Compensation is very low compared to other companies.

  8. Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    decent work/ life balance. Paid time off, insurance, etc.

    Cons

    Attitudes of some of the workers.

    Advice to Management

    n/a

  9. Helpful (1)

    Xerox Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The people are great. The tuition assistance is helpful for development. The lean / six sigma methodology is a way of life. The work is both challenging and rewarding.

    Cons

    The total compensation package was on the low end. The amount and rate of experienced professionals involuntarily exited from the company is increasing.

    Advice to Management

    Don't be unwilling to hire experienced professionals. Not all jobs can be filled with new college graduates.

  10. Helpful (2)

    Not the company it was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Operations Manager
    Former Employee - Account Operations Manager

    I worked at Xerox full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great people
    Still a lot of learning opportunity

    Cons

    Less benefits each year
    No raises in over 5 yrs.

    Advice to Management

    Focus on improvement in morale at the level of those who interact daily with the customer base.

  11. Helpful (2)

    Good company but has been major shift over the past 10 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Fort Worth, TX
    Current Employee - Analyst in Fort Worth, TX

    I have been working at Xerox full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Been lucky to be there so many years.

    Cons

    Just like many others, outsourcing for cheaper wages.

    Advice to Management

    Stay loyal to the US workers and new college educated kids coming out looking for jobs.

Work at Xerox? Share Your Experiences

Xerox

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.