Xylem Reviews

Updated August 29, 2015
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Xylem CEO Patrick K. Decker
Patrick K. Decker
2 Ratings

Pros
  • Good benefits package including tuition reimbursement and career development (in 3 reviews)

  • Health benifits and the values of the company to make water safer for the people around the world (in 2 reviews)

Cons
  • Rep sales organization has a stronger influence on the company than the management team (in 5 reviews)

  • Organization has become top-heavy to the tune of 60% greater work force than before--mostly new management and "idea guy" positions (in 3 reviews)

More Pros and Cons

24 Employee Reviews

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  1. Company in search of its footing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Morton Grove, IL
    Current Employee - Anonymous Employee in Morton Grove, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Xylem full-time (More than 5 years)

    Pros

    Good quality product and brand identity. Ahead of competition in terms of product innovation and design efficiency. Some really dedicated and sharp people work here. Lots of opportunity to make an impact if you can get traction.

    Cons

    Sizeable turnover in last 4 years across many departments has created talent/skills vacuum. Several key middle and upper management roles have changed hands and this has led to inconsistent goals and priorities. Company is painfully slow to backfill any vacated position and this impacts morale. Dysfunctional S&OP process due to lack of executive sponsorship.

    Advice to Management

    If you want to grow the business, get real about investing in people, processes and systems.


  2. It's gone downhill...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Fellow employees are great to work with. There are opportunities for career development here --- well, if they like you and you're "in" with the proper people.

    Cons

    Low moral, no work/life balance, working 40 hours is frowned upon and more is expected of you, a lot of turnover and tribal knowledge out the door, leaving those who are left with a mountain of a workload. Politics, favoritism...speak your mind and you may be reprimanded. It used to be so family oriented here, but now it's basically corporate America.

    Advice to Management

    No engagement between upper management and the employees. To upper management: There was a program launched many years ago to fix moral and focus on why people were resigning the past few years. It was communicated to the employees that this was going to happen and there have been no results. It's not promising.


  3. A good place to gain experience then leave

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    I worked at Xylem (More than 10 years)

    Pros

    Lots of learning opportunities to expand your knowledge and experience base. Good benefits and decent PTO policies.

    Cons

    Far too many online required HR related programs, poor use of time. Not a great deal of advancement possibilities. Every corporate decision seems aimed at cost reduction only.

    Advice to Management

    At least pretend to care about employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There were great people to work with in certain departments. The company was flexible with time off when I need it.

    Cons

    The different groups in the office did not work well together and always wanted to blame each other. Some shortsightedness.

    Advice to Management

    The company needs to look towards the future more the make sustainable growth. Sacrificed future growth for immediate success.


  6. Poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Washington, DC
    Former Employee - Sales in Washington, DC
    Doesn't Recommend
    Neutral Outlook

    I worked at Xylem full-time (More than a year)

    Pros

    Good pay, good equipment when it worked

    Cons

    Poor management, long hours, awful backstabbing culture


  7. Helpful (6)

    Xylem does not value their employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Credit Analyst in Seneca Falls, NY
    Current Employee - Senior Credit Analyst in Seneca Falls, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Xylem full-time (More than 10 years)

    Pros

    I love what I do in my role here at Xylem and I love the team that I work with- as in my coworkers and the people who have been by my side the last several years prior to the cutover to Xylem.

    Cons

    Management could care less about their employees. Your asked to give a lot but you do not get much in return. The new management team has come in and made a huge mess. They do not listen to the people that have been here much longer. "Its their way or the highway" type of atmosphere. No support what so ever and absolutely no growth opportunities.

    Advice to Management

    Be a true service organization and support your employees and internal customers on a higher level.


  8. Helpful (2)

    Behind the times and growing pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Xylem full-time

    Pros

    Flexiable schedule, excellent 401 k

    Cons

    lack of resources, process out of date, and upper management is lost and has no clue


  9. Helpful (4)

    EHS Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    There are no pros to being employed with this company.

    Cons

    Managers are Two-Faced Back stabbers and do not how to treat there employees


  10. Helpful (9)

    Management is Clueless

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Engineer
    Former Employee - Applications Engineer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Xylem full-time (More than 5 years)

    Pros

    Decent, 401k & health benefits.

    Cons

    Mirroring what others have said and as my title suggests "Management is Clueless". Specifically the management teams in White Plains and Charlotte, NC. Since the advent of the ITT/Xylem, the management teams have failed to successfully develop the three water and wastewater treatment companies. Over the past 10 years they have taken these successful companies and ran them in to the ground. Unfortunately this is another case of Wall Street ruining small successful companies. Management only appeases to the "Street" and have little to NO focus on the important things: customers, products and employees. In my opinion if you are in touch with your customers, employees, products you will be successful for your shareholders. Mid-level managers are not respected nor empowered in this organization. The upper management team shows little to no transparency, while mid-level managers are required to be 100% transparent in their day to day activities. Specific examples of failures: Recent "restructuring" (corporate lingo for layoffs) exudes the incompetence of the management team. For example they lay off performing employees, but continue to keep rewarding underperforming employees.. Yet another example of upper management not being in tune with day to day activities and operations. Meaningless positions are created to empower the top heavy management structure of the company. Upper management will not hesitate to downsize the frontline employees, while creating useless and undefined new positions to support the top heavy management structure. The current three treatment companies are ran by one management team. This team also oversees operations for one of these three companies. Unfortunately this one team is the underperforming group in both sales, margin and market expertise. So, why is it that this underperforming management team also oversees the other two companies? "Fox guarding the hen house" Yearly bonuses are a joke. Your bonus is NOT based on your performance, however it is based on metrics of the collective treatment companies. Unfortunately this bonus model causes very low morale and does not promote any incentive for going above and beyond. Yearly reviews are a joke. Upper management does not use the information in these yearly review to help develop an employee. In contrast these yearly reviews are simply a formality of being a part of a large corporation. Upper management always knows best and they will always remind you of that. Allowing unqualified, lawyers and accountants to source raw materials and fabrications for an engineered product. Unfortunately lawyers and accountants do not fully understand engineering, product design nor manufacturing processes. So, why would you let them source materials and choose manufacturing facilities for an engineered product? Human Resources should be referred to "Website Resources". Anytime a question is raised to an HR manager, the typical response is: "There's a website for that!". Gee thanks, that helped a lot! Put the Human back into Human Resources! Please look at all options when considering employment here. Initially everybody within upper management will be very nice, but after some time you will see their true colors. Be very cautious when interacting with upper management, as they will not think twice about throwing you under the bus. This company has a proven track record of loosing experienced and knowledgeable employees, while the underperforming employees cruise right up the corporate ladder. This is a recipe for disaster.

    Advice to Management

    Empower your mid-level managers with tools and resources. Hire a new upper management team that actually understands your customers, products and employees. Less Wall Street, more focus on the important things. By focusing on the customers, products and employees, this will result in greater revenue and profits which will make your shareholders happy. STOP putting shareholders first!


  11. A company with a lot of potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Xylem full-time

    Pros

    Excellent rep sales organization. Good product portfolio and brand recognition. Global opportunity for growth.

    Cons

    Rep sales organization has a stronger influence on the company than the management team. Lack of accountability in the work culture. Poor global vision. Management does not seem to have a good grip on how things get done and how the organization should be structured to do work.

    Advice to Management

    If you are not going to drive the organization, then hire good folks and get out of the way. Don't bite off more than you can chew. Understand your organizational limitations, work within its capability, and then focus on improving that capability



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