Xyratex Reviews

Updated July 23, 2014
Updated July 23, 2014
65 Reviews
2.3
65 Reviews
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Recommend to a friend
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12 Ratings

Review Highlights

Pros
  • Great people to work with, very talented in the mid-level of the organization (in 9 reviews)

  • It was close to home, but that has changed with all the reorganizations (in 3 reviews)


Cons
  • Senior management are dreadful and completely out of touch with their employees (in 7 reviews)

  • Incompetent upper management that cover up their mistakes by blaming underlings (in 6 reviews)

More Highlights

24 Employee Reviews Back to all reviews

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  1.  

    Failure Analysis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Failure Analysis
    Former Employee - Failure Analysis

    I worked at Xyratex full-time (more than 8 years)

    Pros

    .25 snacks from the vending machine

    Cons

    No values to workers, no growth, no raise, no bonus, especially to those who were "temp" workers. 7 days a week shift, had no outside life.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Incompetent dullards at the helm.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xyratex

    Pros

    Opportunity to create semblance of order out of chaos. Lots of low hanging fruit to pick. Easy to be a star amidst glaring mediocrity. UK full of dim bulbs.

    Cons

    No regard for employees outside the UK. Lots of L1's sent to the US from the UK who were far less qualified or educated than the Americans (total immigration fraud). Blatant violation of employment laws, e.g., keeping temps for over 2 years and many up to 5. Lousy technologists. Incompetent upper management.

  3. 1 person found this helpful  

    Most unloyal company I've ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Operator in West Sacramento, CA
    Current Employee - Production Operator in West Sacramento, CA

    I have been working at Xyratex full-time (more than an year)

    Pros

    +Great diversity in the culture. I was immersed in a diverse mix of all kinds of cultured individuals and it was a great experience as a result.
    +Good entry level wage

    Cons

    -No real potential to go from the general "Production Operator" title into any position with more responsiblity.
    -There was no real sense of appreciation for working hard and busting down deadlines.
    -Temp-to-Hire promise is a straight up lie. Co-workers who were temps had been employed for just shy of 5 years never had the opportunity to become a permanent.
    -Majority of the supervising staff did not communicate well with employees about work load and scheduling of overtime.
    -Was often required to work 64+ hours a week for 3 weeks straight. Meaning, there was no work/life balance. My social life was centered around work.
    -No real flexibility to those who are students looking to further their education.

    Advice to ManagementAdvice

    To management, the people below you, the ones out on the production floor, temp or permanent, are all equally as important as those in the front office. A sense of appreciation or maybe even a pat on the back once in a while goes a long way in the eyes of a young, hard working kid. Creating opportunities for those loyal to your company to move up is important for ensuring the future success of your business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    great salaries, poor management, bad outlook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Manager
    Current Employee - Development Manager

    I have been working at Xyratex full-time

    Pros

    great salaries and compensations, ability to work remotely, there are some nice people in the compnay

    Cons

    strategy is not defined, no understanding of current market, poorly-skilled management team, no processes, no architectural process

    Advice to ManagementAdvice

    hire good managers that know what they do

    Negative Outlook
    Disapproves of CEO
  6.  

    A real meat grinder environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Engineer in West Sacramento, CA
    Former Employee - Quality Engineer in West Sacramento, CA

    I worked at Xyratex full-time (more than 5 years)

    Pros

    Free pizza. Free trips to Mexico.

    Cons

    Search madly to find great talent with know how and then demand you do it their sorry way.
    Abuse the temporary workforce and guest workers.
    Incompetent upper management that cover up their mistakes by blaming underlings
    Inconsistent pay practices: Pay some people far below market and others far above depending on their degree of desperation
    Unethical and mean-spirited
    Limited mobility opportunities for women unless they're willing to do unethical things
    Not really a tech company --- more of a tricky accounting firm
    Treat non UK employees like second class citizen
    Hire their own kids
    Lots of lying to the CEO

    Advice to ManagementAdvice

    Steve Barber, you've got a bloated Finance group who interfere with technology requirements and a lot of lazy back-stabber executives who fail to put in a full day's work. Several of them get in late, leave early, and hide their screw ups from you. You need an entirely new executive team. Wonder why they point their fingers at each other? Because they are all dead wood milking the company for all they can get. Your HR Department sucks and sits back watching you flounder.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Awful Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in West Sacramento, CA
    Former Employee - Anonymous Employee in West Sacramento, CA

    I worked at Xyratex

    Pros

    nothing positive about working for this company. Ok, it was good pay, but not worth it because of all the Cons. I couldn't get out fast enough.

    Cons

    I worked in the W. Sac office. Everyone was running scared, poor management, the worst I've ever experienced professionally. Overworked employees.

    Advice to ManagementAdvice

    Dump the VP/Senior management, dead wood.

    Doesn't Recommend
    Disapproves of CEO
  8. 2 people found this helpful  

    Inconsistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Fremont, CA
    Current Employee - Anonymous Employee in Fremont, CA

    I have been working at Xyratex

    Pros

    Great opportunity to learn how to deal with difficult people
    The individual contributors are a joy to work with
    Travel to third world contries in Asia -get to see cultures at their best
    Pay is competitive

    Cons

    Cannot rely on the word of senior management
    too many offices with doors - closing the door is common practice, where passive-aggressive battles are waged by management
    Company values are written very vague, seemingly on purpose
    Backstabbing by senior management to all levels of employees is the standard operating procedure
    Poor communications by senior management with direct reports
    Poor performance feedback system - employees hit with surprises at end of year
    Devicive and vindictive managers toward technologists - bickering and infighting prevail
    Not constructive confrontation, but passive, destructive confrontation from senior management

    Advice to ManagementAdvice

    learn the true meaning and value of these three words: honesty, integrity, honor
    not the dictionary meaning, and not to use as devicive tools, but as a way of being.
    Consider the impression given to customers - the are far more savvy then your realize.
    This is the true path to the success that remains out of the grasp of the SI division.
    Good luck - I know the heart of the Senior Staff is in the right place. It is mostly the directorship that does not understand.

    to Steve: sorry about the low rating toward you as a leader, but it is your team, so...we must hold you to the same standard that your leadership team holds us.

    Doesn't Recommend
    Disapproves of CEO
  9. 4 people found this helpful  

    Xyratex SI Fremont Management is Terrible, Period!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Ex=Employee - Xyratex SI Fremont in Fremont, CA
    Former Employee - Ex=Employee - Xyratex SI Fremont in Fremont, CA

    I worked at Xyratex

    Pros

    There are only three pros, and in better economic times none are compelling enough to consider working for Xyratex in Fremont.

    1) The fellow Fremont SI development team is wonderful (under different management we could do great things)
    2) Pay is decent.
    3) Benefits are decent

    Cons

    1) The SI Fremont management is terrible; its the worst I've ever worked for, period.

    2) Project planning is terrible and a known issue that the Xyratex SI - Fremont management continues to ignore. In my tenure with the company, I never saw a project, regardless of size, completed within 9 months. However, every project is allocated 4 months, and in reality most take 9, 12, or 15 months to complete due to a complete lack of vision and direction by management.

    3) Excessive overtime is expected or out right demanded without consideration for the personal life of the employee (FYI: many on the development team worked 3 to 4 man-months of uncompensated overtime in 2010).

    4) With only two or three customers left in the magnetic storage industry, the business cycles for Xyratex SI Fremont have significant peaks and valleys. Hence, job security is non-existent unless you follow managements orders for overtime, spur of the moment international travel, and doing "whatever it takes" to stay in the graces of middle to upper management.

    5) Fear and bullying are the common methods used by management toward employees.

    6) Vacation is difficult to use because of overtime, excessive work loads, and consistent stream blazing wildfires. Laptops and cell phones are given to employees while on vacation. Nice vacation, huh?

    7) Executive management seems to direct by immediate business performance and its impact on short term stock price performance.

    Advice to ManagementAdvice

    Executive management, there are two business axiom you should know:

    1) The coal-face workers are the best personnel to rely on for identifying business, operational, and development issues.
    2) The coal-face workers have many great ideas on solving these issues, if only you would listen..

    The reality TV show Undercover Boss is proof to this fact, as well as the accounts of more successful executives.

    This forum contains feedback from what looks to be a majority of rank and file workers. Based on these axioms and this forum then; Fremont SI management is a major issue and removing a majority of that middle management is part of the solutions to improving business performance, moral, employee retention, customer perception, and growth.

    Doesn't Recommend
    Disapproves of CEO
  10. 2 people found this helpful  

    Xyratex is a white collar sweatshop operating in a sinking and dying hard disk drive industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Whitecolar Slave in Fremont, CA
    Current Employee - Whitecolar Slave in Fremont, CA

    I have been working at Xyratex

    Pros

    This review is regarding the Xyratex SI Division in Fremont, CA

    To write this review I had to fill out a questionnaire with seventeen questions ranking certain aspects of the company on a 1 to 5 scale. I read each question carefully and my honest response resulted in 14 "1-stars" (no "0-star" option, unfortunately), and the following non 1-star items which I would consider the "Pros":

    3-star: Okay pay for the area and industry (haven't had a raise in two years though)
    3-star: Okay opportunity to improve professionally (outside the company through contacts)
    4-star: Better than average benefits (good health plan and four weeks PTO that is hard to use)

    Aside from the "Pros" indicated on the questionnaire, I would say, as others have, that the rank and file are wonderful people to work with and deserve much more respect. For those looking for work in this tough, consider Xyratex SI Division a paycheck, with benefits, until something better comes along (I survey many fellow employees, and this is the sentimate of 60% or more of the staff at Xyratex SI in Fremont).

    Cons

    Once again this review is regarding the Xyratex SI Division in Fremont, CA

    There are so many cons outside the pros mentioned above its hard to determine where to start. The "Run Away Fast!" review is an accurate list. I feel this review will best serve the public by detailing the typical experience of working at Xyratex SI in Fremont.

    Starting Out:
    Formal training and a sound business process are non-existent. You are expected to hit the ground running and navigate the bureaucracy from day one with lightning speed. Why? Xyratex SI Fremont operates in constant fire fight mode 24/7. For newbies, the honeymoon last for about one or two weeks, as that is when they figure out that Xyratex SI Fremont is incredibly dysfunctional. I as well as many other have to constantly (25-50% of our time) help new hires and contract workers navigate the chaos while battle the blazes. The problem is exacerbated due to a constant turnover of people (i.e. the management ideology is front-line employees are expendable). For example, it's hard to find anyone that has been with the company beyond three or four years in Fremont.

    Grinding On:
    Once acclimated to the dysfunction and fire fighting, you adjust and work to the best of your ability. Project requirement focus on "how" customer needs are met. The "how" requirements are developed by marketing, and middle to upper management, as they are the only personnel that interacts with the customer. The rest of the organization is their to implement their vision for the project.

    Unfortunately, marketing and management lack customer relation skills and diplomacy, and let the customer change the 'how" requirements continuously throughout each and every project. The deadline is never moved, and the fixed deadline is used to extract substantial overtime out of the rank and file as the project progresses. Deliverables, regardless of quality, are passed over the wall from department to department, each feeling the pain at some juncture in the project in a valiant effort to meet managements unreasonable deadline. Regardless of all the effort by the rank and file, the projects are substantially late and over budget. Worse yet, the next project assumes the prior projects deadline will be met. Therefore, the late project leads to a late start on the next project, leading to another late project; in a continuous and vicious cycle. Hence the environment of constant fire fighting and overtime!

    Burnout:
    Obviously operating an organization this way causes frustration, burnout, and down right resentment toward management. Hence, Glassdoors has many poor review regarding the management at Xyratex. Bucking the trend leads to being black listed and on the fast track for layoff or firing (Fear based management). Becoming a "yes-man" results in job security, a compromised character, and a complete loss of work-life balance.

    Advice to ManagementAdvice

    First, read the above review, in particular the cons, and you'll know exactly what is wrong with Xyratex SI Fremont, as well as potentially other areas of the business.

    Second, clean out middle management, and flatten the organizational structure. There are way to many chiefs and not nearly enough indians (last review of the org-chart relieved 1 (chief) to 3.7 (indians)). Accept a quarter or two of substantial losses for Xyrates SI Fremont, to correct the systemic issues with the management, the organization, and the customer. Your long-term health is more important to the investors that matter, not the traders you keep listening to.

    Third, the hand disk drive industry is dying, denial of this fact has directly impact your revenue, resulting in downsizing the expendable rank and file once again. There are other technology industries that are growing, which require test and automation equipment, obtain some vision, plant a seed, and watch the money tree grow!

    Doesn't Recommend
    Disapproves of CEO
  11. 2 people found this helpful  

    Beware of this company, looks good but some managers are very hostile if you complain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Engineer in Fremont, CA
    Former Employee - Engineer in Fremont, CA

    I worked at Xyratex

    Pros

    If you have the right manager it looks like it can be a good experience.

    Cons

    Some managers are so bad and some are micromanagers. Its a bad experience if you fall into that situation. All the glitter falls away and there seems to be no place to hide.

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    No opinion of CEO

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