YMCA Reviews

Updated September 2, 2014
Updated September 2, 2014
1,376 Reviews
3.6
1,376 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
YMCA President and CEO Neil Nicoll
Neil Nicoll
335 Ratings

Review Highlights

Pros
  • One of the best perks of working at the YMCA was the fact that employees are entitled to a free gym membership (in 150 reviews)

  • Always enjoyed working around fellow facilitators and working with kids everyday (in 32 reviews)


Cons
  • The pay is not very competitive but it is non profit so this is to be expected (in 62 reviews)

  • There is no growth potential you will only go so far with only part time positions (in 51 reviews)

More Highlights

84 Employee Reviews Back to all reviews

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  1.  

    Personal Trainer- Kansas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fitness Instructor  in  Wichita, KS
    Former Employee - Fitness Instructor in Wichita, KS

    I worked at YMCA part-time for more than a year

    Pros

    Personal Training was great! I've been a personal trainer for 6 years (only 1 of those at the YMCA) and it's not hard to get clients if you work hard. I've noticed clients are willing to work with you if you are good at selling yourself and they see you are confident and sympathetic towards their situations.

    Cons

    Pay is not great. They expect you to "volunteer" your time and help with fundraisers beyond your normal work hours. They keep track of how much time you put into this and threaten to write you up if you don't participate. I signed up for a job, not community service. I found a lot of the staff to be young and inexperienced. Fitness directors tend to be lazy and careless of your problems! Monthly meetings are scheduled on weekends and are pointless! They take an hour and you learn absolutely nothing! I was very unhappy as an employee at the YMCA and absolutely refuse to become a member. The cleaning solutions they buy are a joke! They don't disinfect anything! Even the employees in the KIDZONE hated bringing their children because they were constantly getting sick from the lack of disinfectant in the solutions. Even college students without their degrees are allowed to be a personal trainer (same pay rate as trainers with degrees). I definitely would NOT recommend a family person apply for a fitness position at the YMCA, because they don't care if you have a family or not. They want you to bend backward and give all your time (not all paid) for the organization.

    Advice to ManagementAdvice

    Get over yourselves and take the "C" out of the YMCA. This organization does not deserve it!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    The most unorganized mess of crooked management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lifeguard and Swim Instructor  in  Houston, TX
    Former Employee - Lifeguard and Swim Instructor in Houston, TX

    I worked at YMCA full-time for more than 3 years

    Pros

    Got a decent pay rate even though others talked about their pay rate and newbies made the same as me and were already promoted to lead guard within 2 weeks of working. (3 years, lifeguard/swim instructor)

    Cons

    Aquatics director knew NOTHING about aquatics. She was unprofessional, rude, unfair to employee's, made up rules that were against the handbook and left it to the employees to fix her problems.

    Advice to ManagementAdvice

    NEEDS NEW MANAGEMENT.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    20 years of employment and six of them with no raises due to topped our limit !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counsellor  in  Chapel Hill, NC
    Current Employee - Counsellor in Chapel Hill, NC

    I have been working at YMCA part-time for more than 10 years

    Pros

    Coworkers and members are the best ! I have the opportunity to encourage children to be better citizens of our community and the world.

    Cons

    Pay is dismal and Management changes every 6 months, the good ones leave for greener pastures.

    Advice to ManagementAdvice

    Treat your loyal employees with respect and reward them with increased wages instead of limiting their wages.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    No training, poor support from management, well-behind the technology curve with their software, and lost of gossip.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at YMCA part-time for less than a year

    Pros

    Being a non-profit, the YMCA looks to make membership, programs, and activities available to all and does award financial aid scholarship.

    Cons

    Software is highly out-dated, pay is extremely low (however, this is a non-profit), the YMCA also seeks to hire part-time employees to do full-time work so that they do not have to pay for benefits. Highly stressful environment, the members treat the staff members terribly and are incredibly demanding. Upper level management has been there a very long time and is not very welcoming to new ideas and/or staff. Close-knit network of upper-level management that is more self-invested in their retirement plans and their stake in the community than actually doing good work.

    Advice to ManagementAdvice

    The YMCA will be getting a new CEO in September, thankfully, and hopefully someone who has some business skills and is looking to implement a lot of programmatic change.

    Doesn't Recommend
    Negative Outlook
  6.  

    Wanted to make a difference...found out this is not the place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Director
    Former Employee - Program Director

    I worked at YMCA full-time for more than 3 years

    Pros

    Did not have exact time I had to be there in the morning unless I had something scheduled.

    Cons

    EXTREMELY low pay for EXTREMELY long hours.

    Advice to ManagementAdvice

    COnsider paying program directors a salary they can live on, especially when all the Executive Directors are getting well over six figures.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Employees are property not people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Program Director
    Former Employee - Senior Program Director

    I worked at YMCA full-time for more than 3 years

    Pros

    The members you serve make the job worth it.

    Cons

    The mission is not essential to the leadership, the margin is what is most important.

    Advice to ManagementAdvice

    Compassion, consideration, and to get their hands dirty beyond staff reductions. Get in and serve with those who actually perform the mission.

    Doesn't Recommend
    Negative Outlook
  8.  

    Upper management has own agenda, wastes time, puts on a front for guests, and treats employees horribly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Lifeguard  in  Cincinnati, OH
    Former Employee - Head Lifeguard in Cincinnati, OH

    I worked at YMCA part-time for more than 3 years

    Pros

    Job atmosphere was great, loved being outside, loved the people I worked with. Able to pursue other jobs within the YMCA such as private swim lessons.

    Cons

    Upper management is fraudulent and dishonest. Cut private lesson pay from $12/hour to minimum wage. The pool I worked at had over 500 guests each day and management decided to cut the staff from 12 guards to 8, leaving people in the hot blistering sun for over an hour at a time without breaks. This seems like it is unsafe for the lifeguards as well as the patrons they are supposed to be responsible for.

    Advice to ManagementAdvice

    Reward your employees, especially the ones whom stick around. I was there for over 4 years, and never once received a thank you or a good job, even though there were weeks where I worked over 65 hours sitting in the sun. This is why there is such a high turnover rate in terms of lifeguards.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Fun for a while

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sports Assistant  in  Fullerton, CA
    Former Employee - Sports Assistant in Fullerton, CA

    I worked at YMCA part-time for more than a year

    Pros

    the subscribers are fun to work with and you get a gym membership for free

    Cons

    There was no way to go up in the company, not with that branch manager. Only 3 employers were left from the time that she took over.

    Advice to ManagementAdvice

    work as a team and not as a dictatorship

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    YMCA use and abuse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Director  in  Philadelphia, PA
    Former Employee - Operations Director in Philadelphia, PA

    I worked at YMCA full-time for more than 3 years

    Pros

    Family environment that was welcoming to its members. Made many life long friends. Learned how not to run a company and how to treat employees.

    Cons

    Employees were underpaid, over worked, not respected and overall poorly treated. The organization also turned a deaf ear to the abuse of children that they were supposed to be protecting

    Advice to ManagementAdvice

    Hire better executives who have a clue about how to treat employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Too Bad for the Stop motion devision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at YMCA as a contractor for less than a year

    Pros

    Interesting projects
    That is the only thing I can think of ...

    Cons

    Toxic mental health environment.
    unorganized and wasteful
    Production is inefficient and has lack of experience to do the job
    Frat house of stop motion animation
    mismanagement

    Advice to ManagementAdvice

    It might work better if they let go of some of the managements.

    Doesn't Recommend
    Neutral Outlook

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