YMCA

  www.ymca.net
  www.ymca.net

YMCA Reviews

Updated November 11, 2014
Updated November 11, 2014
1,540 Reviews
3.6
1,540 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
YMCA President and CEO Neil Nicoll
Neil Nicoll
372 Ratings

Review Highlights

Pros
  • One of the best perks of working at the YMCA was the fact that employees are entitled to a free gym membership (in 173 reviews)

  • Always enjoyed working around fellow facilitators and working with kids everyday (in 43 reviews)


Cons
  • The pay is not very competitive but it is non profit so this is to be expected (in 76 reviews)

  • There is no growth potential you will only go so far with only part time positions (in 64 reviews)

More Highlights

173 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Unprofessional, chaotic, and unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership Director in San Diego, CA
    Former Employee - Membership Director in San Diego, CA

    I worked at YMCA full-time (more than an year)

    Pros

    The mission of the YMCA has tremendous benefits to the community

    Cons

    For such an established organization there should be more established and formal hiring/recruiting protocols, streamlined management practices, and opportunities for empowerment for all employees including front line staff.

    Advice to ManagementAdvice

    Stop the favoritism! Coach people to reach their fullest potential and become a culture of learning and development. Don't just talk about developing your people actually take the time to do this. Pay your people better, constant turnover is bad for members and employees. Focus on the positive instead of the negative.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Neutral

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YMCA

    Pros

    good environment, friendly member, free membership

    Cons

    poor salary, poor hours, favoritism

  3.  

    Horrible management, underpaid and under appreciated. Work is hard and sun is hot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at YMCA

    Pros

    I quit because there weren't any

    Cons

    Long days and exhausting speaking with up-tight parents

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Don't work at YMCA if you want to make a living

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Water Fitness Instructor/Swim Instructor in Franklin, MA
    Current Employee - Water Fitness Instructor/Swim Instructor in Franklin, MA

    I have been working at YMCA part-time (more than an year)

    Pros

    Access to the pool. But that is only because I worked at the pool. Granted, I was hourly, but we received no perks at all.

    Cons

    They required coverage at the drop of a dime, which was about my hourly salary. And they required extra training outside of working hours in the evening, on weekends. Basically, there is not money. You have to do this because you like to and forget the meager paycheck.

    Advice to ManagementAdvice

    Please show respect for your workers. Where do all the over-priced membership money go? To the board room, I guess.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Applying Christian principles to its members, but never the employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX

    I have been working at YMCA part-time (less than an year)

    Pros

    Very friendly members makes this customer service oriented job very easy and enjoyable.

    Cons

    Lots of micro-management or hardly any at all. Barely received any job training and was still expected to not make mistakes. Lazy coworkers.

    Advice to ManagementAdvice

    Don't take advantage of the nice, hard working entry level employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Services in Arlington, TX
    Former Employee - Member Services in Arlington, TX

    I worked at YMCA part-time (more than an year)

    Pros

    Some of the members are really nice and bring snacks and presents for you. There are 2 or 3 managers that are really helpful as well. The building is closed on holidays and the building closes at a reasonable time so it doesn't consume your life.

    Cons

    Management is horrible. With the exception of 2 or 3, no one knows what is going on. Micro-management at its worst. Although a part-time job, expect to receive phone calls while you are not at work to find out what is going on.

    Advice to ManagementAdvice

    Get it together

    Doesn't Recommend
    Neutral Outlook
  8.  

    YMCA International

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Case Manager in Houston, TX
    Former Employee - Case Manager in Houston, TX

    I worked at YMCA full-time (less than an year)

    Pros

    Good health insurance, work life balance

    Cons

    salary, career advancement, mismanagement, oppressive work environment

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    YMCA summer camp counselor

    Former Employee - Senior Camp Counselor in Morristown, NJ
    Former Employee - Senior Camp Counselor in Morristown, NJ

    I worked at YMCA part-time (less than an year)

    Pros

    Enjoyed working with kids. Many fun co-workers, and fun work environment. Very fulfilling to see the smiles on kids faces.

    Cons

    Mandatory 40 hours a week. Payed less than minimum wage because it is a "non-profit organization". Were usually not granted any days off, even upon request weeks in advance.

    Advice to ManagementAdvice

    Pay your employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Terrible Co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - YMCA Lifeguard in Sarasota, FL
    Former Employee - YMCA Lifeguard in Sarasota, FL

    I worked at YMCA part-time (more than 3 years)

    Pros

    I had the opportunity to get a flexible schedule.
    I had free membership to the gym
    Discount on the programs they offer

    Cons

    The co-workers were terrible, and often showed up late to work, and or hungover.
    People sucked up to our boss in order to get head-lifeguard, which enabled them to basically not lifeguard just roam around.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    My employment experience with this company is that they do not welcome diversity nor non military personnel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YMCA part-time (more than 3 years)

    Pros

    The pros to working for this company is that it is a very lax environment most of the times. If you enjoy coming to work to socialize you will find that you will prosper here.

    Cons

    The challenges of working for this company is that the lax environment may not work out well if you're a professional and focused on coming to work to provide the service that you were hired for.. The environment can be very hectic as management lacks knowledge, time management skills and their priorities are more focused on customer/donor relations. This could prove bothersome for those who responsibilities consist of keeping up with the daily activities of the company, and if you are not a fan of having to crunch at the last minute to get your job accomplished, this place is not a good fit for you. Compensation is very low and hours are normally part time with no benefits. Benefits may not be an issue if you are a spouse of a active military member. I cant stress enough to anyone thinking of accepting a position within this organization, that you will be undervalued if you are not affiliated with the military...

    Advice to ManagementAdvice

    Upper management from the corporate office should be more involved with screening potential candidates for management positions within their branch offices. This includes screening potential board members who may need to step down from their position to allow growth and change. They could do better with making a presence at the branches and be more open to listening to any complaints, concerns or suggestions that employees may have regarding their workplace and fellow co-workers including upper management. The company practices borderline discrimination at some branches due to a preference to hire military spouses to prevent paying benefits and provide preferential treatment to those who are affiliated with the military. The clients that the company serve is junior enlisted military staff, however this should not be a requirement for staff. Of course they will hire non-military staff if they have no other choice but your experience may not be a pleasant one working for the company. Again no benefits, but you can take off if you like without compensation, and there is no known room for growth.

    Doesn't Recommend
    Neutral Outlook

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