YMCA Reviews

Updated April 15, 2015
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203 Reviews
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YMCA President and CEO Neil Nicoll
Neil Nicoll
33 Ratings

203 Employee Reviews

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  1. Swim instructor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Swim Instructor in Charlotte, NC
    Current Employee - Swim Instructor in Charlotte, NC

    I have been working at YMCA part-time (more than 8 years)

    Pros

    Free membership for employee and discounted for family. Good group of dedicated employees in the aquatic department. Fairly good for part-time work.

    Cons

    All levels of management are a joke. No consistency in the swim programs because of the management turnover rate. Right hand doesn't have a clue what the left hand is doing. We use to have a very strong and sought after department but sadly that is no longer. Employees there not for the pay but for the love of the job.

    Advice to Management

    I think you should listen to your front-line people.

  2. Easy, fun work but pays barely minimum wage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YMCA part-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Nice people, fun work, flexible

    Cons

    Lousy pay, poor communication, lack of organization

  3. great company to work for until you get sick, then they force you to go to work and put the kids at risk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YMCA part-time

    Pros

    decent working hours,
    great support for the children

    Cons

    no benefits for part time
    after school directors not flexible when employee sick.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Taking care of% the children was a great experience. They are a joy to be around.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader/Child Watch in Matthews, NC
    Former Employee - Team Leader/Child Watch in Matthews, NC

    I worked at YMCA

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The best thing about working at the YMCA were the people I met and the children I looked after. The children we're very sweet and the babies were precious. Everyday was a new experience and we always had fun. we worked very hard and there were days that were very very busy. some days we had up to 18 children in a very small room. We had to take care of the children, change their diapers, feed them lunch, clean the room and make sure the children were always safe.

    Cons

    We had enormous responsibilities to care for these children and our minimum wage pay wasn't even a close match.

    Advice to Management

    My advice to the management is too compensate the employees for their work and responsibilities which do not even match the work that has to be done. Also their policy for coverage when you need to call out sick is so ridiculous and should be changed.

  6. Poor management . Management changes at least once a year. Under paid. Bad hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee in Jacksonville, FL
    Current Employee - Employee in Jacksonville, FL

    I have been working at YMCA part-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    -working with kids
    - some departments have flexible schedules that you can set yourselves

    Cons

    -low salary
    -If you get hired as part time they never will put you as full time
    -lazy management
    - no incentives to succeed

    Advice to Management

    if they could maintain a consistent management staff and have consist policies and staff it would be a better organization

  7. Location is about all it's got going for it, but not the worst place for a summer job.

    Former Employee - Outdoors Facilitator in Estes Park, CO
    Former Employee - Outdoors Facilitator in Estes Park, CO

    I worked at YMCA

    Pros

    Amazing location--right next to Rocky Mountain National Park. Decent food for on-campus employees. Met a lot of cool people.

    Cons

    Dorm housing is terrible (4 people to a single jail cell-sized room), pay is equally bad ($4.50/hr after they take out room and board).

    Advice to Management

    Incentivize your workers a little more! No one worked hard at all, and no one cared about it.

  8. once i graduate college i will never work for this facility again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YMCA

    Doesn't Recommend
    Doesn't Recommend

    Pros

    job hours work around college class schedule

    Cons

    Horrible executive director who does not care about employee well-being or concerns. Shows obvious favoritism towards certain employees and completely ignores others. As an employee in the pool you are expected to do all janitorial/cleaning work (vacuming pool, sweeping deck, maintenance etc.- things that cannot be done with patrons in pool, and sweeping pool deck is impossible when it is soaking wet!) but will NOT be paid for it if you cant get it done while you are doing your ACTUAL job duty (lifeguarding, teaching classes etc.). never delays opening during severe winter storms making AM lifeguards and desk personnel be at work for 530-6 AM while the director does not stroll into the building until close to 9 AM. (director believes if 'she can get out of her driveway that all other employees can show up to work' even though she does not come into work until after roads have been plowed well after 8 AM). If you expect your employees to risk safety to get to work in a storm, then i feel that as the EXECUTIVE DIRECTOR you should be at the facility at 530 AM as well. I completely understand not making much money since this is a non-profit organization, but low wages does not give upper management the right to treat such employees like dirt.

  9. Poor management and very unprofessional. Do NOT work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Services Leader in Houston, TX
    Former Employee - Member Services Leader in Houston, TX

    I worked at YMCA part-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I enjoyed and got along well with my co-workers; they were the main reasons I stayed for as long as I did. Free membership.

    Cons

    In the four years that I worked at the Y, not one time did I receive a yearly review of job performance. They pay the absolute minimum per hour and that amount never increases. There were never any raises, so there wasn’t much of an incentive to improve.

    There was an extremely high turnover rate for supervisors/directors. All of my supervisors ended up quitting. They would constantly delegate their work to others, such as training a new employee, which was never compensated for.

    Directors were very hypocritical. Why have rules about the process of doing things when every time an employee tries to follow them, the director steps in and disregards it? They all just do what they want anyway, but then criticize when something is done wrong. Maybe it wouldn’t be wrong if you gave your employees clear direction.

    Communication was horrible, in my direct department, and in other departments to member services. Member services was responsible for knowing about all programs and upcoming programs, but how were we expected to know these things when the other departments never communicated new or changed programs. Directors were very disconnected when asked about their programs and did not seem interested in assisting their employees.

    There was no room to advance within the organization. At one point, I was interested in moving up at The Y, and had tried many times to make a meeting with my director so we could set up a career plan, her idea. She constantly canceled and rescheduled; ignoring emails and blowing me off when I tried to speak with her. Very disappointing.

    I worked part time, but was not allowed to work more than 34 hours per week. They constantly hired, even when it was not necessary, taking away hours from the rest of the staff. Not a set schedule at all, some weeks I might have been scheduled 30 hours, and others, it would be cut down to 12 for no reason at all. Schedules were also always late.

    An overall disappointing work experience, I regret that I stayed for so long. I worked at 2 different YMCA branches, both with very similar experiences. Things got better when I left and experienced a positive work environment elsewhere; actually seeing what it was like to have a place of business operate smoothly and appreciate their employees.

    Advice to Management

    Hire compitent supervisors and directors. Work on communication between departments and employees. Actually do a yearly job review.

  10. It was great working with the children,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - YMCA Youth Counselor
    Former Employee - YMCA Youth Counselor

    I worked at YMCA

    Recommends
    Recommends

    Pros

    The kids, you learn a lot about yourself

    Cons

    Co workers not that friendly

    Advice to Management

    Don't show favoritism

  11. Minimum pay and maximum expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Y Play Attendant in East Nashville, TN
    Former Employee - Y Play Attendant in East Nashville, TN

    I worked at YMCA part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Fun to work with the kids.

    Cons

    Management was overworked, undereducated/ experienced and quite frankly a nightmare to work for. Management was contradicting and rude.

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