YRC Worldwide Reviews

Updated March 21, 2015
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25 Reviews
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YRC Worldwide CEO & Director James L. Welch
James L. Welch
30 Ratings

25 Employee Reviews

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  1. Really?????????

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linehaul Driver in Richfield, OH
    Current Employee - Linehaul Driver in Richfield, OH

    I have been working at YRC Worldwide

    Pros

    Due to upper management Greed and multiple non-truths to workforce ,union and nonunion, upper management has created a unity among all of its employees and members! As far as a nice place to work,its nice to get along with the people you come in contact every-day!

    Cons

    Well im sorry to say, most of the people, I myself come in contact with everyday consider the Teamsters to be a corrupt paper tiger that resembles nothing of what it was and what it needs to be! YRC upper management appears to be only interested in filling their own pockets and very deceptive on following through with agreements made with their hard working empl;oyees,that sacrificed to help the Powell and Roush legasys stay alive! Shame on you all!

    Advice to ManagementAdvice

    Finally tell the truth on your objectives! Share profits with employees! Recreate a quality work place for your employees( believe me YOU CAN AFFORD IT) so you can attract quality people for you to employ to recreate the corporate shineing star that mr. Powell and Mr. Rouse worked so hard to create! In other words quit being so Greedy!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. Tenuous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Supervisor in Kansas City, MO
    Former Employee - Maintenance Supervisor in Kansas City, MO

    I worked at YRC Worldwide full-time (more than a year)

    Pros

    Large company, many positions are often available

    Cons

    Due to bankruptcy being a looming issue, many employees were laid off at various points. Morale was low because wages were continually cut.

    Advice to ManagementAdvice

    Morale is low due to wage cuts. Some very talented employees that had been with the company for decades left. Show your employees that you value them by restoring pay cuts and consider other employee incentive programs. The compensation package is no longer competitive.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful

    Customer Service

    Former Employee - Customer Service in Indianapolis, IN
    Former Employee - Customer Service in Indianapolis, IN

    I worked at YRC Worldwide full-time (more than 10 years)

    Pros

    Great pay when it was Roadway. Roadway listened to their employees and considered their opinions. Great local team.

    Cons

    Yellow merger turned the customer service employees into machines that had to stick to scripts, then canned them all in favor of centralized customer service. Pay and hours reduced, company always felt unstable after merger.

    Advice to ManagementAdvice

    Roadway...go back in time and do not merge with Yellow!

    Doesn't Recommend
    No opinion of CEO
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  5. Lots of people who know nothing about trucking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linehaul-Over the Road Driver in Kansas City, MO
    Current Employee - Linehaul-Over the Road Driver in Kansas City, MO

    I have been working at YRC Worldwide full-time (less than a year)

    Pros

    Teamster union....There is nothing positive here at all. ..

    Cons

    Benefit have been cut....it now takes 4 years for 1 year on pension

    Advice to ManagementAdvice

    Put a owner operator in charge

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. Temporary employee in accounts receivable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Accounts Receivable in Cheektowaga, NY
    Former Contractor - Accounts Receivable in Cheektowaga, NY

    I worked at YRC Worldwide as a contractor (less than a year)

    Pros

    None that I can think of.

    Cons

    Management is clueless and overworked.

    Advice to ManagementAdvice

    Get a dictionary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. YRCW begins with hope and ends in disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Analyst II in North Akron, OH
    Former Employee - Applications Analyst II in North Akron, OH

    I worked at YRC Worldwide full-time (more than 3 years)

    Pros

    Union Workers held in high esteem.

    Cons

    Salaried staff bears the brunt of Company's down sizing with no pay raises or reductions in salary in exchange for more responsibilities. If you don't live near their headquarters in Overland park, KS then you have little job security.

    Advice to ManagementAdvice

    Cost controls can be penny wise and pound foolish when you consolidate staff positions at their headquarters (KS) reduces the company's overall effectiveness due to the loss of experience from other regional locations. Specialized skills are lost in centralization of staff in KS with an associated loss of more advanced Business Intelligence initiatives.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. the good, the bad, to now the ugly job of rebuilding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Driver/Dock Worker in Kansas City, MO
    Current Employee - Driver/Dock Worker in Kansas City, MO

    I have been working at YRC Worldwide

    Pros

    Fair wage even after wage concessions, good insurance program. The tractors for city operation are mostly retired line haul units. All of the drivers will argue the good, and the bad part of them, but, they are still better than the units of the past.

    Cons

    The truly lack of leadership from the supervisor. They know when someone is messing up and damaging our customers freight but look the other way. Then they have the nerve to come up to you, and say you have to pick up the pace to make up the difference. Also, the city dispatch says to call in after every 4th stop, and they don't answer the phone.You leave a message, then they call you back and jump all over you for not calling in. You tell them you left a message, and after a few more negative comments about your performance they admit they don't know how to receive their messages left on the voice mail. Besides, they say they don't have time.

    Advice to ManagementAdvice

    Please look into why we have so many failed time criticals. Also, why does line hall show up in late afternoon with it? Please look into a way us dark terminals have access to what is picked up and en route to our location so we can plan ahead, to better serve our customers. Instead of making a change of operations, why in the world can't we fix our roofs on most of our trailers. Why are they even being loaded on when they can clearly see the holes in them. When can we go back to finding out our terminals O.R.? None of these suggestions are hard to fix, we hear of taking care of our customers. Why not prove it by, #1- listen to them, and react to their negative feelings of our management. #2- Discipline those that damage our freight, and our equipment. #3- Start listening to your drivers on the city routes. They are the best way to finding out our customers needs, instead of trying to shove something to them they don't want. How many more customers do we have to loose before someone starts to listen? Most of our customers say they are giving us the freight because of the driver. Not the company, when our rates are comparable to other carriers.

    Doesn't Recommend
    Approves of CEO
  9. grwat place to learn logistics but stress is overwhelming due to upper mgt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Ops Manager in Cincinnati, OH
    Current Employee - Ops Manager in Cincinnati, OH

    I have been working at YRC Worldwide

    Pros

    the salary is fairly ok...

    Cons

    cant take a lunch..work 12 hrs with minimal breaks...
    you are never told you do a good job..work nights and weekends all the time.

    Advice to ManagementAdvice

    very poor..good ole boy network

  10. Was OK but now....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - IT Consultant in Akron, OH
    Former Employee - IT Consultant in Akron, OH

    I worked at YRC Worldwide

    Pros

    Great fellow employees. They really cared about doing the right thing. Mid-level management was decent enough. I believe the company wanted to move forward but the economy got in the way. Pay was decent enough at the beginning but has been cut by almost 15% over the last year.

    Cons

    Pay and benefits drastically suffered during this downturn. Senior level management have made some huge mistakes and when the economy tanked it caught the company with it's pants down. Hence the level of debt has caused the reduction in workforce to half of what it was 3 years ago. No future for employees now and bankruptcy is still an option.

    Advice to ManagementAdvice

    The only thing I can think of is to file for bk protection and try to restructure as best you can. It's obvious your efforts so far have been futile.

    Doesn't Recommend
    Disapproves of CEO
  11. City Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at YRC Worldwide

    Pros

    The money is good and the benifits are free.

    Cons

    The atmosphere is very much like a prison.

    Advice to ManagementAdvice

    Try to break the union/management barrier.

    Disapproves of CEO

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