Yellow Pages Group Reviews

Updated August 3, 2015
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Julien Billot
4 Ratings

Pros
  • Great work-life balance - no pressure to take the job home, very flexible schedules (in 7 reviews)

  • Great cafeteria and great people (in 9 reviews)

Cons
  • It is terrible for work/life balance (in 4 reviews)

  • You'll spend long hours in the office while management will spend their days in meetings, without providing enough support and feedback to employees (in 3 reviews)

More Pros and Cons

20 Employee Reviews

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  1. Helpful (1)

    Bad place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Specialist in Indianapolis, IN
    Former Employee - Quality Assurance Specialist in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Yellow Pages Group full-time (More than 3 years)

    Pros

    Good offices, clean place, the Indianapolis office is in a nice building. Cubicles are clean and nice

    Cons

    Lots of nepotism, low pay, they try to make it look like its a job for smart people while it's just a warehouse undercover. Managers are a crew that practices nepotism and promotions based on how close you are to the crew.

    Advice to Management

    Stop pretending you are what you are not.


  2. Helpful (1)

    No clear direction, too much dead wood

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Yellow Pages Group full-time

    Pros

    Salary is very competitive since they have no choice given the high turnover. Maybe a new CEO will clean house.

    Cons

    No decision-making AT ALL. If you are not in IT, you are worthless. Good luck marketing! Office politics like I have never seen before. This company is doomed. Everyone talks about everyone else behind their backs.

    Advice to Management

    Declare bankruptcy NOW. Forget competing with Google. Soon, Google won't even allow your results on their results page.


  3. Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web and Graphic Designer in Indianapolis, IN
    Current Employee - Web and Graphic Designer in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Yellow Pages Group full-time (More than 5 years)

    Pros

    Dishonest corporation that takes advantage of hard working people, particularly foreigners. Yellow Pages Group Canada discriminates against foreigners.

    Cons

    Too much overtime, not paid enough


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  5. Fine for entry level or if you really just need a job for the moment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Yellow Pages Group full-time

    Pros

    Can build basic experience when you don't have any.

    Cons

    Poor training (when there is some). Low wage. Low raise - if you're given any. Lack of promotional opportunities. Restructuring has caused waves of layoffs and leaves most unsure if they'll have a job within the next year. Passive aggressive management.

    Advice to Management

    Even though it's a chore, spend some time caring about the substance of the matter/problem. Find ways to make pro-active, long-term improvements instead of knee-jerk reactions to everything.


  6. Helpful (3)

    I'm glad I wasn't there for very long!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Glendale, CA
    Former Employee - Manager in Glendale, CA
    Doesn't Recommend

    Pros

    I had a short commute, and my team members were wonderful as well.

    Cons

    Management had SEVERE communication issues, lots of people were in upper management roles who had no business being there, and it was generally a very disorganized place to work. My own manager was about as hands-off and absentee as you can get, which did not bore well for my own career goals. Many jobs were undefined, and there was a huge lack of mentorship. There were layoffs for no apparent or feasible reason, and the morale was extremely low. Not sure how it is now, however. I hope things have changed for the better!

    Advice to Management

    Hire competent people to run the show. Listen to your employees more. Give them better opportunities for advancement.


  7. Helpful (1)

    declining business, dim future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Toronto, ON (Canada)
    Current Employee - Sales in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook

    Pros

    a company with long history, good benefits, relatively flexible hours

    Cons

    products are over priced. poor performance. bad middle management. frequent layoffs. All people think about is how to keep their jobs. stressful working environment.

    Advice to Management

    Do not add uneccessary stress to its alreasy stressful working environment. keep your employees happy.


  8. Helpful (1)

    the horses have already left the barn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Easy going show up when you feel like it or more importantly if there is any work to do.

    Cons

    So many mangers a manger for this a manager for that, needed to be liked by managers to keep job even if your good at it

    Advice to Management

    get out and mess up another company there are to many of you to do a good job


  9. Helpful (1)

    can't make money, politics are rampant, desperate company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Account Consultant in Toronto, ON (Canada)
    Former Employee - Media Account Consultant in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good Training. Home office allows flexibility. Provides all the tools necessary to do the job.

    Cons

    Compensation is poor considering the amount of work required. Commission package is a joke. There is a reason that they offer 3 weeks vacation right off the bat. Think about that.

    Advice to Management

    Stop naval gazing. Recognize good talent. Recognize bad talent that has been there for a while.


  10. Helpful (5)

    Noble objectives yet poor execution to what I have been exposed to

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Montreal, QC (Canada)
    Former Employee - Software Engineer in Montreal, QC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Yellow Pages Group full-time (Less than a year)

    Pros

    They have the right objectives in sight. They know their shortcomings and are motivated to fill the gaps.

    Cons

    On a probation period employment of six months, was fired on the day before the probation period ended. During that time, I was placed on a project that was highly dysfunctional for the following reasons: - No functional specifications provided. Functionality is documented in meetings as you go and changes over time. - No project-manager was assigned to the project even though it was a cross-team effort. - QA was not allocated time to work on the project prior to the expected release date (that was set by them without consultation). - QA had no documentation to rely upon to build test cases (see the no functional specs comment). - Each and every architecture decision has to go through the architect, which is highly capable yet unavailable. - At deployment time, group mandated to deploy questioned architecture and took one month to deploy. Obviously the project slipped under these conditions (that are a lot related to systemic dysfunction) and they needed a lamb to sacrifice to cover them, this is where I step in. This was mixed with negative outcome on behavior that was encouraged in regards to my manager. As a senior resource I was encouraged to propose solutions that are creative if they apply to the problem-space. Early in the cycle, I did exactly that, and yet on my termination interview (that was really a monologue), I was brought this as a complaint of my performance. Even worst, as part of a research team, path proposed was just exposed as a potential path to explore and was never explored and even less failed after exploration. Nevertheless, the outcome was that it was identified as a flaw on my end to even have proposed it (good research attitude here, sarcastically speaking obviously).

    Advice to Management

    If a project doesn't go as projected, identify the real root causes. Perform a RCA (root-cause-analysis) effort that will take some time indeed, but that will allow the business to grow and avoid similar events in the future. Cross-team efforts require a project-manager at all times. If creativity is encouraged, mirror the discourse with a reality that doesn't discredit it.


  11. Helpful (1)

    DON'T DO IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Yellow Pages Group full-time (More than a year)

    Pros

    There really aren't any.....as mentioned in cons - sadly, many start, some get through training but even those leave in a short time period. The only tenure is Managers which is the main problem! People leave their jobs only to find out it is "NOT" what they said - so out of touch and the dead wood need s to go!

    Cons

    Rediculous base, hard to make commissions or budget, impossible to make bonus (which is most of remuneration), constant new hires / unbelievable amount of turnover, unprofessional practices and Managers make stressful, toxic work environment.....not good!

    Advice to Management

    Clean house - from upper management down and fix the problem that causes customers and employees to leave.



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