Yellow Pages Group

  www.ypg.com
  www.ypg.com

Yellow Pages Group Reviews

Updated December 14, 2014
Updated December 14, 2014
125 Reviews
2.9
125 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Julien Billot
19 Ratings

Review Highlights

Pros
  • Great work-life balance - no pressure to take the job home, very flexible schedules (in 7 reviews)

  • Great people, all looking to re-invent the company in a digital era (in 9 reviews)


Cons
  • It is terrible for work/life balance (in 4 reviews)

  • upper management is not pro-active, they react when its too late & constantly trying to catch up (in 4 reviews)

More Highlights

40 Employee Reviews Back to all reviews

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  1.  

    Low Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at Yellow Pages Group full-time (more than 3 years)

    Pros

    Vacation and personal time is good. Sick time is excellent. It's not limited to 5 days per year which is very helpful if you have a chronic illness.

    Cons

    My department requires a college degree but pay isn't commensurate for a college graduate. Not much opportunity for advancement. Training is inconsistent. Environment and expectations are of an assembly line. Emphasis is focused more on numbers than on quality. I never thought I would have a job with a production quota.

    Advice to ManagementAdvice

    Show the employees who consistently complete efficient quality work they are appreciated, give them raises. When new employees are hired at a higher standard starting pay; make sure that existing employees' pay is not less than the new standard.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Fun company, little room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yellow Pages Group full-time

    Pros

    Fun, young culture - bake sales, major sporting events (Olympics) on office TVs, etc.
    Great work-life balance - no pressure to take the job home, very flexible schedules

    Cons

    The company will allow you to move between departments, but aside from "Senior" positions (relatively same job, minor pay increase), there is very little room to move up in this company. The pay scale is minimal at best.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Hardwork, could be better pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Builder in Indianapolis, IN
    Current Employee - Web Builder in Indianapolis, IN

    I have been working at Yellow Pages Group full-time (less than an year)

    Pros

    Nice management
    Nice staff
    Good location
    Help co-workers
    Good work environment

    Cons

    Low pay
    Hard work
    Lack of structure
    Out of date software

    Advice to ManagementAdvice

    Better structure, better training for new employees, better pay

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  5.  

    Media Account Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Account Consultant in Scarborough, ON (Canada)
    Former Employee - Media Account Consultant in Scarborough, ON (Canada)

    I worked at Yellow Pages Group full-time (more than an year)

    Pros

    Fast pace, potential to make a lot of money. Prospecting for new clients was always the best way to make money. MAC has more control over what types of accounts they receive.

    Cons

    Training is more about training how to sell, instead of product. If you are a true sales person, all you need to know is ok, what is the product. I can sell it. Office culture is more like a high school environment. If you are in the "in" crowd, you will do well.

    Advice to ManagementAdvice

    Advice to upper management would be to keep the incentives. I have heard the union did not negotiate a great contract last time, so it is really the best way to make reps sell non advertisers more often. Also, when the next contract is discussed, this should be adjusted. Reps want money, and its so much harder than ever before to make money.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Montreal, QC (Canada)
    Former Employee - Manager in Montreal, QC (Canada)

    I worked at Yellow Pages Group as a contractor (more than 3 years)

    Pros

    - new fresh resources recently hiring are good
    - company in transition (try to find new business / roadmap vs the old fashion business model)

    Cons

    - still a lots of old systems
    - some old management methods

    Advice to ManagementAdvice

    understand better the communication flow inside the company : a lot of efficiency can be done

  7.  

    Was offered a job despite the fact that it was not what i learned in college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Content Manager, Personal Assistant to the MD in Nairobi (Kenya)
    Current Employee - Data Content Manager, Personal Assistant to the MD in Nairobi (Kenya)

    I have been working at Yellow Pages Group full-time (more than an year)

    Pros

    I get to learn new experiences daily

    Cons

    No rapport between the employers and employees

    Advice to ManagementAdvice

    Take time time to listen to the employees, motivate them and commend them on their work, do not just be focussing on the negative.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    High Paced Environment. Buckle your seat belt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Toronto, ON (Canada)
    Former Employee - Management in Toronto, ON (Canada)

    I worked at Yellow Pages Group full-time (more than 8 years)

    Pros

    Great people, all looking to re-invent the company in a digital era

    Cons

    Micro managed to death. Employees are not empowered to act

    Advice to ManagementAdvice

    Trust your talented sales force to build the relationship and close the deal.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great Training, poor management, VERY poor CRM tools

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yellow Pages Group full-time (more than an year)

    Pros

    Great training in SEO, SEM, PPC

    Cons

    Their CRM is TERRIBLE! Should switch to iCloud system like Salesforce

    Advice to ManagementAdvice

    Change from your Internal CRM that is antiquated and cumbersome to something more efficient, even an In the Cloud system like Salesforce would do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Media Account Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Account Consultant in Calgary, AB (Canada)
    Former Employee - Media Account Consultant in Calgary, AB (Canada)

    I worked at Yellow Pages Group full-time (more than 5 years)

    Pros

    Pay includes base and commission, good co-workers, opportunity for advancement, benefits, car allowance, home office, good work life balance during slow times, ongoing training, adapts to new technology

    Cons

    Position is become much more micromanaged, activity based reporting, long hours, a lot of clerical work vs time working on sales, print industry is on decline

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Seen better days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Consultant
    Current Employee - Media Consultant

    I have been working at Yellow Pages Group full-time (more than 8 years)

    Pros

    Amazing people to work with they really try to make things better.

    Cons

    too many to list .

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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