Yellow Pages Group Reviews

Updated September 7, 2014
Updated September 7, 2014
113 Reviews
3.0
113 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Julien Billot
13 Ratings

Review Highlights

Pros
  • Great work-life balance - no pressure to take the job home, very flexible schedules (in 5 reviews)

  • Some great people with great industry knowledge (in 8 reviews)


Cons
  • It is terrible for work/life balance (in 4 reviews)

  • upper management is not pro-active, they react when its too late & constantly trying to catch up (in 5 reviews)

More Highlights

37 Employee Reviews Back to all reviews

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  1.  

    Low Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at Yellow Pages Group full-time for more than 3 years

    Pros

    Vacation and personal time is good. Sick time is excellent. It's not limited to 5 days per year which is very helpful if you have a chronic illness.

    Cons

    My department requires a college degree but pay isn't commensurate for a college graduate. Not much opportunity for advancement. Training is inconsistent. Environment and expectations are of an assembly line. Emphasis is focused more on numbers than on quality. I never thought I would have a job with a production quota.

    Advice to ManagementAdvice

    Show the employees who consistently complete efficient quality work they are appreciated, give them raises. When new employees are hired at a higher standard starting pay; make sure that existing employees' pay is not less than the new standard.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Fun company, little room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yellow Pages Group full-time

    Pros

    Fun, young culture - bake sales, major sporting events (Olympics) on office TVs, etc.
    Great work-life balance - no pressure to take the job home, very flexible schedules

    Cons

    The company will allow you to move between departments, but aside from "Senior" positions (relatively same job, minor pay increase), there is very little room to move up in this company. The pay scale is minimal at best.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Hardwork, could be better pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Builder  in  Indianapolis, IN
    Current Employee - Web Builder in Indianapolis, IN

    I have been working at Yellow Pages Group full-time for less than a year

    Pros

    Nice management
    Nice staff
    Good location
    Help co-workers
    Good work environment

    Cons

    Low pay
    Hard work
    Lack of structure
    Out of date software

    Advice to ManagementAdvice

    Better structure, better training for new employees, better pay

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  5.  

    High Paced Environment. Buckle your seat belt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  Toronto, ON (Canada)
    Former Employee - Management in Toronto, ON (Canada)

    I worked at Yellow Pages Group full-time for more than 8 years

    Pros

    Great people, all looking to re-invent the company in a digital era

    Cons

    Micro managed to death. Employees are not empowered to act

    Advice to ManagementAdvice

    Trust your talented sales force to build the relationship and close the deal.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Training, poor management, VERY poor CRM tools

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yellow Pages Group full-time for more than a year

    Pros

    Great training in SEO, SEM, PPC

    Cons

    Their CRM is TERRIBLE! Should switch to iCloud system like Salesforce

    Advice to ManagementAdvice

    Change from your Internal CRM that is antiquated and cumbersome to something more efficient, even an In the Cloud system like Salesforce would do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Media Account Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Account Consultant  in  Calgary, AB (Canada)
    Former Employee - Media Account Consultant in Calgary, AB (Canada)

    I worked at Yellow Pages Group full-time for more than 5 years

    Pros

    Pay includes base and commission, good co-workers, opportunity for advancement, benefits, car allowance, home office, good work life balance during slow times, ongoing training, adapts to new technology

    Cons

    Position is become much more micromanaged, activity based reporting, long hours, a lot of clerical work vs time working on sales, print industry is on decline

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Seen better days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Consultant
    Current Employee - Media Consultant

    I have been working at Yellow Pages Group full-time for more than 8 years

    Pros

    Amazing people to work with they really try to make things better.

    Cons

    too many to list .

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Great company, bad product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Yellow Pages Group full-time for more than a year

    Pros

    Compensation, work-life balance, company culture, location. The company pays more than almost any comparable businesses in the industry and the benefits are some of the best I've ever seen

    Cons

    Many of the 'products' sold by YPG are outdated garbage being sold by people who have no understanding of modern advertising. Salespeople regularly overpromise, leading to a lot of underdelivering, client credits, and cancellations. You will find yourself pulling your hair out attempting to get anything done.

    Advice to ManagementAdvice

    Improve the products and you will significantly improve retention.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    The best training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Account Consultant  in  Vancouver, BC (Canada)
    Former Employee - Media Account Consultant in Vancouver, BC (Canada)

    I worked at Yellow Pages Group full-time for more than a year

    Pros

    Yellow pages has one of the best training programs in any industry. They make sure you are able communicate the value of their product but better yet give you the tools to do this for any industry or product.

    Cons

    your job description is always changing as is your compensation , changing quotas , changing customer base

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    A very good experience overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Burnaby, BC (Canada)
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)

    I worked at Yellow Pages Group full-time for more than 10 years

    Pros

    Your coworkers become like family

    Cons

    Ability to move around within the company, but not up.

    Advice to ManagementAdvice

    Utilize the skill in front of you. Don't be afraid to share projects with those beneath you.

    Recommends
    Neutral Outlook
    No opinion of CEO

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