Yellow Pages Group Reviews

Updated August 18, 2014
Updated August 18, 2014
112 Reviews

3.0
112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Julien Billot
14 Ratings

Review Highlights

Pros
  • Great work-life balance - no pressure to take the job home, very flexible schedules (in 5 reviews)

  • Some great people with great industry knowledge (in 8 reviews)


Cons
  • It is terrible for work/life balance (in 4 reviews)

  • upper management is not pro-active, they react when its too late & constantly trying to catch up (in 5 reviews)

More Highlights

25 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Fun place to work, uncertain stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    I worked at Yellow Pages Group full-time for more than a year

    Pros

    Most of the employees seem pretty cool, they have a fairly laid back attitude and as long as you are pulling your weight you are pretty much free to go about your business. Fairly flexible schedules- pay was decent as well.

    Cons

    I felt that the benefits could be better- pick up more of the tab on the health insurance- because the employee shoulders most of the cost. There are lay offs from time to time- but more on the print side- so be wary of that... go for digital positions those are more likely to be stable.

    Advice to ManagementAdvice

    Try not to play favorites. It discourages others from wanting to try to move up in the company.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great experience. But transition through ownership. At time not much mobility.

    Former Employee - Sales Representative  in  Saint Louis, MO
    Former Employee - Sales Representative in Saint Louis, MO

    I worked at Yellow Pages Group as a contractor for more than 3 years

    Pros

    A lot of independence given.

    Cons

    Not acknowledged for a good work.

    Advice to ManagementAdvice

    Give credit to hard work.

  3.  

    The company encourages a close knit relationship with all coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Coordinator  in  Deerfield Beach, FL
    Current Employee - Account Coordinator in Deerfield Beach, FL

    I have been working at Yellow Pages Group

    Pros

    Everyone is very supportive, and we are all very good friends. The pay is fair, and the benefits are outstanding

    Cons

    The work is tedious and very detail oriented.

    Advice to ManagementAdvice

    More interaction between office branches

    Recommends
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  5.  

    it is a way to make a living

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Representative  in  Nashville, TN
    Current Employee - Sales Representative in Nashville, TN

    I have been working at Yellow Pages Group

    Pros

    the commision structure is uncapped

    Cons

    cold calling need a better way of leads

    Advice to ManagementAdvice

    communication

    No opinion of CEO
  6.  

    Media Account Consultant (Outside Sales)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Account Consultant
    Current Employee - Media Account Consultant

    I have been working at Yellow Pages Group full-time for more than 5 years

    Pros

    -Work from home
    -Great benefits
    -Car Allowance

    Cons

    For a digital company the culture is still very print centric

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    Great Company-Going through Changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Account Consultant  in  Winnipeg, MB (Canada)
    Former Employee - Media Account Consultant in Winnipeg, MB (Canada)

    I worked at Yellow Pages Group full-time for more than 5 years

    Pros

    good work-life balance-relaxed management as long as you are getting the job done

    Cons

    lots of admin work for a sales job

    No opinion of CEO
  8.  

    Great technology challenges - good balance between research and development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Java Developer  in  Montreal, QC (Canada)
    Current Employee - Senior Java Developer in Montreal, QC (Canada)

    I have been working at Yellow Pages Group full-time for less than a year

    Pros

    Challenges for this company are great. Since the venue of the new CEO, there is a clear difference with the previous one. It's full speed ahead closing the gaps that were created under the old guard. This means: exciting projects, being around people that have begged for the solution you are bringing for years, research (fail fast conditions allowed). I also appreciate the fact teams are not too much in a silo. There is a good philosophy of sharing between teams depending on the problem to solve. There is also not a single person I do not enjoy working with (good people as well as knowledgeable people).

    Cons

    While IT is awesome at YPG, other areas are tougher. Upper-management has a tendency to light-up fires for IT to code projects on a heartbeat (which destabilizes an entire approach that takes time to implement). That being said, I understand where they are coming from. They have a business to run and many pay-checks to write.

    Advice to ManagementAdvice

    Keep at it. From where I stand (a R&D developer), I see some upper-management staff that understood the hard-way what it meant not to be a leader in its field. I think the knowledge is deeply acquired. Keep at it and become that leader.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Changing with the times ... Improvements or Hard road ahead?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Toronto, ON (Canada)
    Former Employee - Sales in Toronto, ON (Canada)

    I worked at Yellow Pages Group full-time for more than 3 years

    Pros

    Company is committed to change and wants to become a Market Leader / On-line Power House in Canada.
    Offer tremendous value to advertisers and constantly looking at acquiring partnerships to elevate performance + exposure for paying customers.
    Employees work hard and are dedicated to the company.
    Corporate culture has been a focal point and getting better over the last few years.

    Cons

    SMB's are confused with so many competitors in the market place, they do not always give you the time to present solutions and want bottom basement prices in exchange.
    Internal systems and procedures can slow down processing of accounts and very frequently you have to deal with frustrated advertisers as simple information is not updated correctly.
    Delivering innovative products at competitive price points has remained an issue over the years.
    Employees work hard and are dedicated to the company however work / life balance becomes a struggle with constant system changes, new ways of processing accounts, changes to tools, updating managers sales funnels and keeping constant contact with clients and their performance.
    Many moving parts that need to be brought in-line for future success for the company in today's market .

    Advice to ManagementAdvice

    Management needs to keep all departments in the loop with accurate information, offer support groups to alleviate confusion and offer additional training on products, process and internal changes.
    Talent has been leaving or has been phased out due to Organisational Changes,this could increase account churn or account losses.
    Account & Product performance follow up should not always be on the shoulders of the Sales force as they are not the ones implementing and delivering solutions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    The heydays are clearly behind them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Montreal, QC (Canada)
    Former Employee - Marketing in Montreal, QC (Canada)

    I worked at Yellow Pages Group full-time for more than a year

    Pros

    The company has a great culture and people, fantastic work environment.

    Cons

    The company is now focused on rebranding itself as a web destination and it is attempting to squeeze against some hefty competitors in the online advertising space. YP has a large sales network, but it has an old user base and an even older customer base. The long term prospects look bleak. The company has been shaving benefits and cutting back on perks for awhile to better align itself with other web marketing companies.

    Advice to ManagementAdvice

    The new management has to prove that they are able to be nimble and be willing to take risks while moderating the voices of conservatism in the company that held it back for so long.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Great people, poor processes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Multimedia Client Service Representative  in  Montreal, QC (Canada)
    Current Employee - Multimedia Client Service Representative in Montreal, QC (Canada)

    I have been working at Yellow Pages Group full-time for more than 3 years

    Pros

    Great family like atmosphere with people who genuinely care about you

    Cons

    The processes are extremely outdated and redundant. Half of your job is writing the same thing in 3-4 different ways

    Advice to ManagementAdvice

    Fix the processes and like most others stated be PROACTIVE instead of REACTIVE to the constantly changing market.

    Recommends
    Negative Outlook
    Approves of CEO

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