Yelp

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Yelp Reviews

Updated Apr 9, 2014
All Employees Current Employees Only

3.5 202 reviews

89% Approve of the CEO

Yelp Co-Founder & CEO Jeremy Stoppelman

Jeremy Stoppelman

(150 ratings)

65% of employees recommend this company to a friend

Review Highlights

Pros
  • Fun office culture with free food, offsite activities, young employees (in 26 reviews)

  • free food and drinks, beer, very young laid back culture (in 10 reviews)


Cons
  • Learn to handle difficult conversations with business owners and you'll be ok (in 15 reviews)

  • There tends to not be the best work/life balance (in 6 reviews)

More Highlights
24 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    There are better places to work in the bay area

    Anonymous Employee (Current Employee) San Francisco, CA

    ProsFree snacks/beer/beverages, San Francisco location, fun people and offsite events

    ConsLow pay, shady business practices, poor & inexperienced leadership, cutthroat, fratty environment

    Advice to Senior ManagementOffer your non-engineering employees the same perks you give to engineers. Clean up legacy managers that don't know how to manage their people or do their job well.

    No, I would not recommend this company to a friend

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    • Approves of CEO

     

    Low Pay

    Anonymous Employee (Current Employee)

    ProsHappy hours, great location, gym stipend

    ConsNot sure how you'd live in the city with this pay

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    Stay out of this place at all costs

    Human Resources Assistant (Former Employee) San Francisco, CA

    ProsGood brand recognition and casual environment. I have used Yelp to rate restaurants in the past before.

    ConsPay is not good...the environment really depends on the manager that you get, and they work you to death. Little work-life balance. Some incompetent individuals who talk more than execute.

    Advice to Senior ManagementTrain your people in true leadership practices and manage them more effectively.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

    3 people found this helpful  

    It's a Call Center!!!!

    Junior Account Executive (Former Employee) New York, NY

    ProsThe only pros about this place is the free bad food they supply for lunch and the music that you get to pick when you close a deal.

    ConsAll young people who are brain wash to believe their are "Account Managers" when in reality they are telemarketers. You have to call 90something businesses throughout a day, pitch a certain amount, close at least a deal, etc. It was horrible. I was an Account manager prior to working here for a well known media company. I was under the impression I was going to be doing the SAME EXACT THING but just at Yelp with more opportunity. I came in on the first day to a "class" of about 50 kids under 25 years old, fresh out of college. Some were even given incentives to relocate. Since I quit, only about 5 of those kids are still currently employed by Yelp. All the others either gave up or were fired.

    The benefits are good, zero career opportunity, absolutely NO work/life balance (I was calling into another time zone.. I had to stay late almost every night!) and the only culture 7 values of yelp is being a hipster. Worst place ever.

    Advice to Senior ManagementThere is no management here, thats the problem

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

     

    Great product but they just don't seem to care about their employees.

    Linux Systems Engineer - Production (Former Employee) San Francisco, CA

    Pros1. Great product with an amazing future.
    2. Some of the smartest people you will ever meet work at Yelp.
    3. They do offer 30 days to opt our of their "Dispute Resolution Policy" upon starting. I encourage everyone to do so.

    Cons1. The way HR and management interacts with employees brings the term "Digital Plantation" to mind.
    2. The company seems to have the HR and management processes of a 10 person start up although they are now a large publicly traded company.
    3. This company just doesn't care about employees and does nothing to create a culture of empowerment.

    Advice to Senior Management1. Get to work on your HR and management processes.
    2. Care about your employees.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    2 people found this helpful  

    Call center with virtually no opportunity for long term growth.

    Anonymous Employee (Current Employee)

    ProsGood training program, good benefits.

    ConsSelling an overprices CPM program that won't help 99% of business owner.
    Total chop shop. No control over territories and if you miss quota for a couples months you'll be out of a job.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    1 person found this helpful  

    A lot of hype with no support

    Anonymous Employee (Former Employee)

    Prosstocked kitchens, start up young atmosphere, kegs in the office, paid holidays, and great benefits

    ConsNo support dealing with clients. Spotty training. Very stressful. Call center atmosphere.

    Advice to Senior ManagementBetter training for all departments. If you have to continuously tell your new hires how lucky they are to be "chosen" to work here. there is a serious issue! I know every employee is replaceable!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

    8 people found this helpful  

    Absolute DISGUSTINGLY LOW Salaries!! But great for entry-level people

    Revenue Accountant (Former Employee) San Francisco, CA

    Pros--VERY young work people working at Yelp, so it's great for the younger generation of people
    --healthy free foods available in the kitchen for everyone (cereal, carrots, milk, bagels etc..)
    --they subsidize your gym membership
    --nothing else

    Cons**WARNING: I ONLY RECOMMEND working at YELP for people who don't have other job offers or they need an immediate paycheck OR they want to explore a new career opportunity OR if money isn't that important.
    =====
    --the ABOVE PROS don't outweigh the CONS!!
    --DISGUSTINGLY LOW salaries, they have some of the LOWEST salaries in the market!
    --after being there for a while, i noticed they don't have very competent people
    --most employees are entry-level, incompetent or new to their job role...
    --very small table space for each employee, no cubicles and no table partitions
    --very tough to move up in the company
    --very HIGH turnover
    --very disorganized
    --certain people are very unprofessional

    Advice to Senior Management--INCREASE your employees' salaries!!
    --How do you expect your employees to survive on such LOW salaries??

    No, I would not recommend this company to a friend

    7 people found this helpful  

    Revolving Door- Rapid Turnover and Relentless Sales Tactics

    Account Executive (Former Employee) Scottsdale, AZ

    ProsAwesome perks- apple computers, brand new everything, bright office, free food, drinks, pandora music playing, cheerful, innovative, fast-paced, best technology, very forward thinking company. Smart people to work with- everyone is young, smart and talented. Learned a lot about an Internet company.

    ConsWasn't given a chance and then I was abruptly let go without being able to prove myself. Was given a crappy sales territory, had very high expectations for the territory that I don't think anyone could meet, boss wanted me to do unethical things in order to get sales, soo much pressure. I was working 12 hour days doing sales on the phones, and I was still let go. Kind of hate this company.

    Advice to Senior ManagementSlow down- just because you're working fast, doesn't mean it's effective. It's very costly to hire people and have fast turnover. Cool your egos- too many egos running rampant in the company.

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

    11 people found this helpful  

    DO NOT Use Yelp on Your Resume

    Account Executive (Former Employee) San Francisco, CA

    ProsFree food. I guess it's the least they can do for the minimum wage salaries.

    ConsFrom the very first day I started I kept my resume posted online and actively networked with recruiters for any opportunities that came alone. Every single one of them told me to remove every reference to Yelp from my resume. Every recruiter had been told by the HR teams they worked with to never forward any resume from anyone who had ever worked for Yelp because of their lack or real business experience, lack of professionalism, and lack of legitimate skills.

    Yelp only hires people with very limited or no experience so they have nothing to compare it to. The company has an extremely bad reputation with businesses both big and small. You will not make your goals. It's a mill that just uses people for sub par wages. It eats them up and spits them out. Ask yourself why they have such massive and perpetual turnover and that says it all. It's just a bad company. The people that think it's great are clueless hipsters who are so blindly ignorant that they cannot see for themselves they are working for a failed company. The incompetent are promoted. if you're over 25, your manager will be younger than you. Extremely unprofessional work environment and absolutely ridiculous management.

    Do not bother.

    Advice to Senior ManagementGo back to a real business school and learn some skills.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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