Yelp

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Yelp Reviews

Updated February 23, 2015
Updated February 23, 2015
92 Reviews
4.0
92 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
92 Ratings

Review Highlights

Pros
  • Environment is cool, free food all day, young staff (if that's what you're into) (in 36 reviews)

  • fun people, dress however you want, unlimited free food and drinks (in 12 reviews)


Cons
  • Learn to handle difficult conversations with business owners and you'll be ok (in 21 reviews)

  • Terrible work/life balance if you care about your job (in 9 reviews)

More Highlights

92 Employee Reviews Back to all Reviews

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  1. Featured Review

    2 people found this helpful  

    Great Spot to Start a Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp

    Pros

    Growth internally and around the world, culture, management truly cares about you. Great training and a solid place to gain fundamental skills for your career. Work life balance is a major plus.

    Cons

    Growth can make you feel like a small fish in a big pond.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Fun while it lasted (engineering position)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Engineer in San Francisco, CA
    Former Employee - Front End Engineer in San Francisco, CA

    I worked at Yelp full-time (more than 3 years)

    Pros

    I worked at Yelp for several years, and will always miss the people. Yelp felt very family-like: friendly and open-minded folks, good communication throughout. These are folks you would want to hang out with on the weekends like BFFs. In fact, I might be spoiled by them; I now expect the same kind of warmth and friendliness from future employers and colleagues.

    Good supply of snacks and drinks. The current office (140 New Montgomery) is beautifully done, though might be a little too spread-out for some areas.

    Average compensation, though the benefits (401k, health insurance) are pretty average.

    From the engineering side, the codebase is so old and badly written in many places, that, depending on what team you're on and the kind of challenges you fancy, this can be a godsend (you love fixing things), or a curse (you love new stuff).

    I might have a long list of cons below, but I still would recommend Yelp.

    Cons

    I feel like Yelp may be over-reaching on their core values. They have a vision, for sure, but it's a very broad vision, and not very focused. The higher-ups tend to wear rose-colored glasses when discussing company statistics. I wish they were a little more humble and frank.

    Also, at times the company seems risk-averse. Expanding to other countries: no problem. Delivering a better user experience: jump through bureaucratic hurdles. Certain projects can takes years of planning and back-and-forth because they really don't want to lose users or revenue, however small that may be, and/or managers keep leaving. Innovation takes a back-seat.

    Previously, I mentioned the codebase. It's... so ugly that implementing innovative features is an absolute chore. Deploying code is done serially through a person rather than an automated parallel system, which became a HUGE bottleneck when the engineering department grew astronomically in the past couple of years.

    Lastly, growth. The company is growing fast, and not really in a good way. I can only speak for the engineering department, and it grew a LOT during my time there. Unfortunately, the industry-experts:new-grads ratio is very low. As a result, you'll get one-year Yelp employees mentoring new hires, and sometimes, a one-year employee ends up as manager. Not that that employee doesn't deserve it, but there are still two- and three-year folks around, and they get passed over.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Company Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Account Executive in San Francisco, CA
    Current Employee - Associate Account Executive in San Francisco, CA

    I have been working at Yelp

    Pros

    Obviously inside sales is not ideal, but it is a necessary evil in the world we live in. Yelp does a great job at making every thing else fun and enjoyable. Everyone is young and ambitious which makes it a fun atmosphere.

    Cons

    The company has been compared to modern day sweatshops. But I think it's all about your perspective. Some people look at cold calling like a terrible thing, but when you use it as an opportunity to talk to different business owners every day it becomes more fun.

    Advice to ManagementAdvice

    Make sure each team has a good work/life balance.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    sale rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive Sales in San Francisco, CA
    Current Employee - Account Executive Sales in San Francisco, CA

    I have been working at Yelp full-time (more than a year)

    Pros

    Fun and friendly environment, working with a team, Great transition out of college

    Cons

    Assigned to certain territories which may lead to low sales.

    Advice to ManagementAdvice

    Make it a far playing field for everyone and do not assign territories.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Assistant in Kansas City, KS
    Former Employee - Marketing Assistant in Kansas City, KS

    I worked at Yelp part-time (less than a year)

    Pros

    Loved getting to experience new things, and was challenged in this position

    Cons

    Random hours, not a lot of structure

    Advice to ManagementAdvice

    Not much. It was a great opportunity

    Recommends
    Positive Outlook
  7.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp

    Pros

    benefits, salary, work with smart talented people

    Cons

    not structured, too many projects

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA

    I worked at Yelp full-time (less than a year)

    Pros

    great training, college environment, free lunch, growth potential, free beer, company outings, fair commissions, everyone willing to help

    Cons

    repetitive days, not very structured, management not very aware of operations, still a lot of company maturing needed

    Advice to ManagementAdvice

    don't forget who brings in the customers and new business

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Tough sales atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Yelp full-time (less than a year)

    Pros

    The company culture is great. There is always an awesome energy in the building with music bumping and people walking around the sales floor. Food is provided by the company, and you can grab snacks or drinks at anytime.
    The management structure is great, and they will always give you direct feedback. You can also compete for prizes as a top rep which helps to keep everyone motived.

    Cons

    Minimum of 80 calls a day can be really tough, but they set you up to succeed. You'll often be forced to push someone into signing a deal when they're not quite ready. This definitely is not a consultative sales position, and you will be forced to do whatever it takes to hit your number.

    Advice to ManagementAdvice

    Make it easy to get to commission faster. I believe this was changed from 75K-30K so they're moving in the right direction.
    Also the territories can be extremely unbalanced, but I believe they've changed this as well!

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp

    Pros

    Very fun environment, gorgeous office, and nice people. There are a lot of perks including money compensation, happy hours, etc.

    Cons

    They WORK you. Everything is team building which is good but you are required to hit particular numbers and if you dont its definitely a problem.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yelp

    Pros

    Great Atmosphere, free lunch casual office as well as beers on location. Happy hour pretty much every Friday. Culture is very important there and it is very easy to get along with co-workers.

    Cons

    Monotonous day to day. If you get stuck with a bad territory you could be in trouble. Though they help you, sometimes unrealistic expectation if you are not meeting your quota. A lot depends on your manager and your territory. Salary is OK for a sales job.

    Recommends
    Positive Outlook

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