Yelp Reviews

Updated August 28, 2015
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Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
91 Ratings

Pros
  • Good work environment, free food (in 36 reviews)

  • fun people, dress however you want, unlimited free food and drinks (in 12 reviews)

Cons
  • COLD CALLING nasty business owners who loathe Yelp (in 21 reviews)

  • Terrible work/life balance if you care about your job (in 9 reviews)

More Pros and Cons

132 Employee Reviews

Sort: Popular Rating Date
  1. Amazing Company, Tough but Rewarding Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Yelp full-time

    Pros

    - Fun, young environment - Yelp hires interesting, unique, amazing people, so you'll love your coworkers - Comprehensive sales training program - Never-ending opportunities for promotion and increase in pay - Full health and medical benefits. - Other perks like free food and fun off-sites

    Cons

    - You'll have many, many difficult conversations with business owners who are very angry with Yelp - High pressure to perform - Cold calling is always a grind, no matter what company you work for

    Advice to Management

    Focus more on relationship building with potential clients and less on one call closes. Consider changing the quota from a monthly amount to a quarterly amount for senior reps.


  2. Great Place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Culture, great people to work with! Accelerators are great, great commission structure.

    Cons

    Salaries below industry benchmarks, not at all competitive.

    Advice to Management

    Up the base company wide then you will continue to attract the best of the best!


  3. Fun atmoshpere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Elite Account Executive in San Francisco, CA
    Current Employee - Elite Account Executive in San Francisco, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people, good training program, good experience. If you get dealt the right cards (territories, manager, director, etc) life is pretty good. I was positioned well and was able to get in good graces with the right people.

    Cons

    Upper management and management aren't fully equipped as the rapid growth is promoting unprepared individuals who have suckled at the power teet. Very political and bias is usually involved within company (ie: territories, missing quota and keeping individual around, promotions, etc).


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. sales review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Negative Outlook

    I have been working at Yelp full-time (Less than a year)

    Pros

    The people are all fun, outgoing and it's an upbeat office environment.

    Cons

    Stressful, too fast-paced at times. Low salary when you are starting out as an AE but the draw is the opportunity to make uncapped commission.


  6. Great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Marketing Assistant
    Current Intern - Marketing Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp as an intern (More than a year)

    Pros

    Learned more than any other internship I participated in. Hands on.

    Cons

    Not always a ton of work to do week to week.


  7. Great Company, Young Crowd, Easy Product

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Elite Account Director in Phoenix, AZ
    Current Employee - Senior Elite Account Director in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Yelp full-time (More than 5 years)

    Pros

    The Product! Yelp is easy to sell with their great training and proven product that works for small businesses. The ramp up has lengthened to give people more than enough opportunity to learn and grow. The facial benefits are fully stocked kitchens, coffee kegs (as well as beer), paid benefits, gym subsidy and charitable matching for non-profits.

    Cons

    Growth has been so fast, you loose the close knit culture sometimes, Some managers are young leading to some hick-ups with growth and help. Due to longer ramp up, I feel that some people don't work as hard as before.. need to keep the hustle! Overall, little cons, you get what you put into it.

    Advice to Management

    Get more feedback from the floor to make sure we are keeping people happy and don't be afraid to push! If you want all-star employees, make sure they want it!


  8. Yelp has done well by me

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Lots of opportunity for growth - Management takes issues seriously - Very fun work environment - No one's looking over my shoulder to make sure I get things done - Awesome, awesome, awesome work/life balance

    Cons

    - Some people managers shouldn't be people managers - Growth is available, but may have to be self-directed

    Advice to Management

    I still dig the all-hands meetings we have. Thanks for doing them--always cool to see the executive board together, and to to discuss the cool things we've been doing to keep our company a great place to work.


  9. Good opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Brookline, MA
    Former Employee - Account Executive in Brookline, MA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Yelp (More than a year)

    Pros

    Great training for entry level sales. excellent opportunity to network

    Cons

    the job is tedius - making 80 calls a day.


  10. Good learning experience for those straight out of college

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Operations Associate in San Francisco, CA
    Former Employee - User Operations Associate in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Yelp full-time (More than a year)

    Pros

    Great place to learn if you're coming straight out of college. Chill environment with typical tech company perks--snacks, specialty coffees, and sandwich supplies.

    Cons

    Not too many chances to move up in your career, salary wasn't competitive compared to other tech companies that have support teams.


  11. Senior Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in San Francisco, CA
    Former Employee - Senior Account Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Yelp full-time (More than a year)

    Pros

    Incredible sales training & your training class becomes your family. Plus, it is a really fast-paced, energetic, & fun company culture.

    Cons

    Management lacks influence necessary to further the development of individuals on their teams.

    Advice to Management

    If starting compensation was more competitive, the rate of turnover in the sales org. would decrease. Employee salaries need to be sustainable for living.



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