Yelp Reviews

Updated July 27, 2015
115 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
5.0
Rating Trends
Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
89 Ratings

Pros
  • Good work environment, free food (in 36 reviews)

  • fun people, dress however you want, unlimited free food and drinks (in 12 reviews)

Cons
  • COLD CALLING nasty business owners who loathe Yelp (in 21 reviews)

  • Terrible work/life balance if you care about your job (in 9 reviews)

More Pros and Cons

115 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (16)

    I Learned More Here Than In Any Other Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA

    I worked at Yelp full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sales to local businesses is very challenging, however it's really rewarding. Yelp's advertising product is great and knowing that you can help a small business owner compete in their market and connect with their local community is totally worth it. I also loved the hands on approach to training and development. I've worked at other jobs where they give you packets and videos and expect you to learn from those materials. At Yelp they trained and helped me through 10's of different avenues.

    Cons

    I wish there was a less expensive package to sell businesses. Sometimes $$ can be tight and you want to help them somehow. Guess that's what the free products are for.

    Advice to Management

    I loved it at Yelp. Especially being on pilot teams and testing new approaches to sales. Keep that up. (I had to leave for personal reasons that took me to Dallas for a few years. Hoping to get back in at some point).


  2. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections in Phoenix, AZ
    Current Employee - Collections in Phoenix, AZ

    I have been working at Yelp

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for! I love the company values and leadership development I've received

    Cons

    A lot of decisions are arbitrary and there is no appeals process


  3. Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA

    I have been working at Yelp (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company culture, very transparent, good benefits- gym reimbursement, stocked fridge with snacks, breakfast, and lunch foods, young, driven culture who also have the work hard, play hard mentality, tough sales quotas, but amazing training that provides you with all the tools to make you successful, if you can put your head down and consistently be willing to work hard- you'll find success in this role

    Cons

    open calling (cold calling) 45-70 businesses a day can really rack your brain, a positive outlook everyday is really important, the base pay isn't great so you want to put everything you can into hitting and exceeding quotas

    Advice to Management

    I don't have a ton of advice...they know what they're doing.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Marketing Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Positive work environment. Lots of fun. Great learning experience. Challenging yet rewarding.

    Cons

    Not always informed of what is going on inside the company as a part-time employee.


  6. Awesome Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Account Executive in Phoenix, AZ
    Current Employee - Junior Account Executive in Phoenix, AZ

    I have been working at Yelp full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun atmosphere, company dedicated to employee growth and development, great commission structure.

    Cons

    Phone sales arent always fun calls, can be stressful trying to reach sales quotas

    Advice to Management

    N/A


  7. Helpful (3)

    Yelp

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facilities Manager in San Francisco, CA
    Former Employee - Facilities Manager in San Francisco, CA

    I worked at Yelp full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company and awesome place to work. Excellent leadership with a clear vision and unwillingness to compromise that vision or sell out.

    Cons

    Some folks may not like the open office collaborative setting. While it could get distracting at times, the culture it created was well worth the occasional noise.

    Advice to Management

    Do not change a thing! You have a great company and all you need to do now is maintain it.


  8. Helpful (1)

    Yelp Review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp full-time

    Pros

    The community culture is the best around.

    Cons

    The high volume cold calling - but the great thing is you move up quickly


  9. Helpful (1)

    Love it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Account Executive in San Jose, CA
    Current Employee - Junior Account Executive in San Jose, CA

    I have been working at Yelp full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    friendly and supportive culture, unlimited food/drinks, great benefits, 90-day training program

    Cons

    tough work- cold calling all day. if you are positive, competitive and a hard worker, you'll do great.

    Advice to Management

    Management is great/supportive. I always felt like I could ask for help.


  10. Sales Scottsdale

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Account Executive in Phoenix, AZ
    Former Employee - Junior Account Executive in Phoenix, AZ

    I worked at Yelp full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great work place. You can have honest talks with management and directors in a no fear setting. Think you suck? Ask them. Want to improve ask them. As long as your team driven and metrics driven your always have a home. I know people who haven't made quota in 2 years but are up beat enough they keep them.

    Cons

    Offsets are during work hours , the net vs gross sales for salarie raises suck. The charge back pay back period of every 3 months instead of 6 is terrible.

    Advice to Management

    Start the sales rep in Scottsdale at 40 instead of 30. Everyone else in the valley is hiring them at 48+


  11. National Client Partner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fantastic culture, nice benefits, and a company that is on the cusp of unlocking the key to online dollars spent in store.

    Cons

    Very young demographic which is great if you fit that demo.



Showing 115 of 431 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.