Yesmail Reviews

Updated August 7, 2014
Updated August 7, 2014
29 Reviews

2.7
29 Reviews
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Mike Hilts
11 Ratings

4 Employee Reviews Back to all reviews

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  1.  

    Sacrifice your all for email marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Developer
    Former Employee - Web Developer

    I worked at Yesmail full-time for more than a year

    Pros

    It provided income to pay for all of the things I no longer had time to do because my entire life needed to revolve around pleasing our spoiled children of clients 24/7.

    Cons

    Expected to work 24/7. Expected to sacrifice anything and everything for the clients. Management wouldn't hire more help until well after it was too late. Client teams allowed clients to completely run the show and ruin everyone's lives constantly. Upper management didn't care and would routinely volunteer us for weekend coverage out of the blue, forcing us to cancel any plans we may have already had. No raises. Absolutely ridiculous hours (10+ is the average, lots of people are putting in 15+ because they can't get any help).

    Advice to ManagementAdvice

    Don't just say you value employees, SHOW IT. There is no team building. It's a toxic culture. People are pitted against one another for some unknown reason making working with your own team a hostile affair most of the time. It's exhausting/draining to be in that position and nothing is worse than waking up and immediately hating the day due to the fact you know that every day you work there is going to be a little worse than the day before.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good people, terrible management - it's not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Email Manager  in  Portland, OR
    Former Employee - Email Manager in Portland, OR

    I worked at Yesmail full-time for more than 3 years

    Pros

    Good people willing to work hard

    Cons

    - Bait and switch - interviewed for one job, offered lower level job and was told I'd grow into the one I interviewed for and it never happened. I found out later that they have a reputation for doing this.
    - Accounts are understaffed - not even to skeleton levels - and nobody from account directors on up don't care.
    - Email Managers are expected to work until the job is done - even if that means 14-18 hours a day with no support from management and trying to find someone from web production who is willing to work late. The company only knows about work/life balance for senior managers and no one else.
    - Management expects work to be shared with overseas teams where English isn't the first language and this causes more problems than it solves. When change finally comes, it is usually the exact opposite of what was asked for.
    - Teams are often spread out, including managers, which makes completing work challenging due to different time zones.
    - Employees are only trained to do their job and trying to gain other account-related knowledge is exceedingly difficult.
    - Direct managers are apathetic at best and do nothing to support staff when issues are brought to their attention. Chain of command is unclear. Account managers have some responsibility, account directors have others and email managers are managed by someone else entirely. It's confusing to know who to go to with problems because managers don't necessarily know the account being worked on.
    - Senior management has no experience in the positions, people and processes that they're managing.
    - Salary increases don't happen unless you threaten to quit and annual reviews are a joke.
    - Expect to pay a lot for terrible benefits - I'd say skip it and shop the healthcare marketplace - you'll most likely find something better and less expensive.

    Advice to ManagementAdvice

    - Stop hiring people from outside of the company - promote from within! These are the people that understand how the work gets done and would streamline process much better and make Yesmail a better place to work.
    - Invest in your employees and treat them better by offering better benefits at the very least.
    - Stop pulling the bait and switch with job offers - your company is known for this in many circles.
    - Stop forcing terrible programs to be used that don't connect to other aspects of the company. Too many different types of technology are being used to piece together the whole picture when there's better software out there that could replace several old pieces.
    - Provide proper staffing levels for accounts and stop expecting people to work themselves to death. Provide them better salaries and performance-based raises. You have good people working there that strongly dislike their work environment.
    - Create a work culture - there is no culture there - people just come in, work and go home. Any happy hours that happened were created individually. Not even a holiday party while I was there, but other offices had them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Where bad programmers go to die.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Chicago, IL
    Former Employee - Software Engineer in Chicago, IL

    I worked at Yesmail full-time for less than a year

    Pros

    Flexible hours, multiple company offices (NY, SF, PDX, London, etc). They'll overpay you. A lot.

    Cons

    Do you thrive in using legacy versions of obsolete software? Do you like being lied to during your interview? If so, you'll love working for Yesmail!

    This is a place where best-practices are only something you hear about from your other programmer friends. This is a place where people laugh at you when they find out you've worked here and then they say "Wow, I hadn't heard that name in a long time. Didn't realize they were still around".

    The projects worked on here are trivial at best. Their entire CSE team should be replaced by college interns; however, it would only benefit the interns as how to not develop software. Projects (if they can be called that) were never documented, scoped, and the requirements (never gathered) were only ever obtained after weeks of e-mail and phone-tag. Once you finally get a hold of what you need to do, it's already late and all the onus is on you.

    On several occasions, managers would interview potential candidates (and be impressed) however only offer a lower position.

    The only benefit is that they'll probably overpay you. But you'll need it to pay for the hilariously priced health insurance.

    If you literally can not find a job anywhere else dust off that old JSP 1.0 book, read the intro chapter and you'll be good to go.

    Advice to ManagementAdvice

    Replace your entire technology department. It's not 2001 anymore.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Warning this company goes thru employees in very short order.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Systems Administrator  in  Portland, OR
    Former Employee - Systems Administrator in Portland, OR

    I worked at Yesmail

    Pros

    great location in portland, right on the green line and bus mall, good view from the office, tea and coffee service in break rooms.

    Cons

    Between march 09 and june 09 this company fired 3 systems administrators, 1 programmer, and its tech support manager. this company goes thru employees and throws them away. sr management is doomed by group thinking and doesn't listen to technical advise. this is a miserable place to work. think twice before quitting a job elsewhere to work for this place. very long hours on call and dealing with inadequacies that have accumulated over time.

    Advice to ManagementAdvice

    fire most of the mid to mid-senior level management most of it is dead wood. analyze employee treatment and adhere more carefully to labor laws to stay out of trouble. split off from infogroup they are dragging yesmail down.

    Doesn't Recommend
    Approves of CEO

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