Yum! Reviews

Updated October 1, 2014
Updated October 1, 2014
108 Reviews
3.7
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Yum! Chairman, President, and CEO David C. Novak
David C. Novak
73 Ratings

Review Highlights

Pros
  • The work life balance is the job's biggest perks (in 10 reviews)

  • Recognition culture is real and alive (in 8 reviews)


Cons
  • Little to no room for advancement and raises (in 3 reviews)

  • Work Life balance could be a big issue (in 3 reviews)

More Highlights

28 Employee Reviews Back to all reviews

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  1.  

    General Manager for Taco Bell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant General Manager in Kenosha, WI
    Current Employee - Restaurant General Manager in Kenosha, WI

    I have been working at Yum! full-time (more than an year)

    Pros

    Good team, good pay, interact with customers. Free food and drink, stock bonus

    Cons

    Lots of hours, you have no life since the restaurant opens at 6am and closes at 5 am, you're on call 24/7 as a General Manager

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Used to be a People focused company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Louisville, KY
    Former Employee - Anonymous Employee in Louisville, KY

    I worked at Yum! full-time (more than 8 years)

    Pros

    Challenging work because of scale; upward growth potential, recognition culture is great (when taken seriously), lot of great folks, dedicated and passionate.

    Cons

    Can be cliq-ish... beware the boys club mentality as you move upward... constant pressure of aggressive performance targets can causes work/life balance issues...

    Advice to ManagementAdvice

    Empower the people you have working for you. You just might be surprised at what could be accomplished.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Interesting and frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yum! full-time (more than 8 years)

    Pros

    You can build things and watch them grow (to some extent). Fun culture and people are friendly.

    Cons

    Confused leadership, politics for politics' sake, like to go around in circles.

    Advice to ManagementAdvice

    Think like leaders. Take risks and prepare to change fast because you are living in the past.

    Recommends
    Neutral Outlook
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  5.  

    I thought it would be a cake walk but you actually work really hard and do many tasks not just Cashiers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Tempe, AZ
    Former Employee - Cashier in Tempe, AZ

    I worked at Yum! part-time (more than an year)

    Pros

    Oh they do contest every month and if you get the most people to call in or sell the most promotional items they give you a little cash.

    Cons

    People always call in sick so you have to come in for them on your days off. Alot of turnaround. The uniform is horrible everything sucks to the pants when you leave you look filthy . People will come in and order food and be secretly filming you and then they give them to your bosses to talk to you about improving. It made me feel violated.

    Advice to ManagementAdvice

    Hire people that may try to stick around longer than a week. Reward people that work hard and make sure the employees finish there jobs before they leave. Schedule more than four people on days its going to be really busy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Great at first, became disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consumer Insights in Louisville, KY
    Current Employee - Consumer Insights in Louisville, KY

    I have been working at Yum! full-time (more than 8 years)

    Pros

    Some great, smart people to work with

    Cons

    Became very political and financially - vs consumer - driven

    Advice to ManagementAdvice

    Walk your talk - listen to your customers and invest in your brands

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Below expected experience from the interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yum! as an intern

    Pros

    The culture is kind relaxed for professionals and experienced people with family

    Cons

    Not very good for recent college graduates

    Advice to ManagementAdvice

    Lacks college recruiting

    Neutral Outlook
    No opinion of CEO
  8.  

    Positive but unstructured

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yum! full-time (more than 3 years)

    Pros

    Great informal culture, mentorship programs

    Cons

    Unclear career opportunities, invests only in highly growing markets

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Ok, but not great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager Finance
    Former Employee - Associate Manager Finance

    I worked at Yum! full-time (more than 5 years)

    Pros

    Great recognition culture and nice offices

    Cons

    Slow growth and few career advancement opportunities

    Advice to ManagementAdvice

    Take people with you

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great Company to work for with great working conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant

    I worked at Yum! full-time (more than 10 years)

    Pros

    Lots of perks..fitness center, various Yum! food brand options, convenient location and a fun recognition atmosphere.

    Cons

    Their continual downsizing and turnover. Being expected to continually be involved with all the recognition antics when the time could be better spent on getting work done.

    Advice to ManagementAdvice

    Upper Management needs to listen and show more concern for the workers.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Loved and was loyal to the brand, but left broken hearted after being pushed out at 51.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various in Louisville, KY
    Former Employee - Various in Louisville, KY

    I worked at Yum! full-time (more than 10 years)

    Pros

    Lot of recognition
    Generally pay raises based on performance

    Cons

    at 50 you now have a target on your back. They want you gone. They have left more people go over 50 in the last 5 years then I bet they did in the first 30 years of existence. It's a shame that Novak who is over 50 does not value people with tenure who made him successful. The same for the Lawyer, the HR SVP, the Media VP, and other all who are on the senior team, collecting millions in options each year, yet finding it OK to terminate or ask people over 50 to leave.

    Advice to ManagementAdvice

    David, you have been there a long time. You've tried many times to have great operations and it never had happened. Cutting labor, too many products, skimping on quality by cutting costs everywhere you go is only making you rich and the brand poor and inn bad shape. You forgive remodels when the brands at KFC and Pizza Hut are old in order to get concessions that line the pockets of executive. Your tenants state franchisees are partners yet you have senior management in place that thinks nothing about lying to them and it is tolerated. No organization is perfect, but it is very hard to see you and your team getting rich at the expense of the very people who supported you. Shame on you. Karma will come around!

    Recommends
    Positive Outlook
    Approves of CEO

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