Zellers

  www.zellers.com
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Zellers Reviews

Updated May 23, 2014
Zellers – White Rock – “front of store”

All Employees Current Employees Only

3.2 87 reviews

76% Approve of the CEO

Zellers President and CEO A. Mark Foote

A. Mark Foote

(34 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • Great people; manager was wonderful; customers were terrific (although there is a rotton apple in every bunch)(in 5 reviews)

  • good part time job for high school students i suppose(in 4 reviews)


Cons
  • In order to recieve a discount, all employees must use hbc credit card(in 4 reviews)

  • Credit blend and credit card referrals are the only thing management cares about(in 5 reviews)

12 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Work/Life Balance Non Existant

    Manager (Former Employee) Toronto, ON (Canada)

    ProsIf you're lucky you work with a good team. Head office HR staff are great. Flexible shifts are great.

    ConsLow pay compared with the amount of work that is expected of you. Not a lot of opportunity for growth. No follow up/through on training programs. Very disorganized. Expected to work until late at night and be back super early the next day. Expected to work at least 12 hours a day. Frowned upon for taking breaks.

    Advice to Senior ManagementConsider paying what people deserve, not how low you can go. Offer training that is organized and helpful. Allow people a work life balance without making them feel guilty for leaving the store or taking vacation.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A basic part time job

    Cashier (Former Employee) Winnipeg, MB (Canada)

    ProsFlexible hours for part time students

    Consa small time compared to other stores

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Zellers was a mediocre workplace

    Customer Service Steward (Former Employee) Kingston, ON (Canada)

    ProsMost of the people are great to work with.

    ConsManagement is lacking in areas. Safety was lacking in many departments, especially the back stock rooms and basement stock room.

    Advice to Senior ManagementHave a more positive outlook about the company.
    Have more patience with younger employees.
    Have more respect for the employees working for you.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    A poor work experience

    Anonymous Employee (Former Employee)

    ProsCo-workers were friendly, team environment was the only thing good about working for this company.

    ConsPoor management on all levels lead to a demeaning work experience and caused extremely high turnover in the organization. Eventually Zellers went out of business.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Pretty good for a starting job

    Fashion Associate (Former Employee) Moncton, NB (Canada)

    ProsYou get to work with many different people and have a wide customer base.

    ConsStrict dress code
    Not a able to talk with other workers while on the floor
    No staff discount

    Advice to Senior ManagementIf you have two workers that will work well together then I feel like they should be able to work together.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Lost time

    Associate (Current Employee) Montreal, QC (Canada)

    ProsGenerally it's no reason for work there.

    ConsCompensation & Benefits are not good

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Working at Zellers

    Sales Associate (Former Employee) Ottawa, ON (Canada)

    ProsHelpful coworkers will lead the new people into the ways of working in the store
    Management will often work alongside the associates to get things done

    ConsWork can be dangerous
    Stock room is too dusty - a health hazard
    Some coworkers tend to cause problems without an apparent need to do so
    Theft by staff or customers is an ongoing issue
    Understaffing

    Advice to Senior ManagementDo not understaff stores
    Offer better wages than the minimum legal one

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Bad Pay...Bad Company

    Customer Services Representative (Former Employee) Hamilton, ON (Canada)

    ProsEasy to get time off.
    Cool People

    ConsCrap Pay
    No structure
    Horrible Discount
    No Respect from Management

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not a pleasant job experience. OKAY for a student part-time job...

    Sales Associate (Current Employee) Burlington, ON (Canada)

    ProsNice people at my location

    ConsUnorganized
    Repetative
    Boring
    Hardly any connection with management
    Favourtism.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Don't work Here!

    Customer Services Representative (Current Employee) Guelph, ON (Canada)

    ProsThe discount policy, associate buying club and ability to transfer to other locations fairly easily. Work isn't terribly hard.

    Cons1. Discount policy is changing. In order to recieve a discount, all employees must use hbc credit card.
    2. Credit blend and credit card referrals are the only thing management cares about.
    3. Very little opportunity for advancement or recognition.
    4. Almost no feedback from supervisors or management.
    5. Virtually no training.
    6. Health and safety is not a priority.

    Advice to Senior ManagementGive incentives to non-cash employees, improve health and safety awareness, train new employees, ensure there are opportunities for raises, review performance regularly and give feedback.

    No, I would not recommend this company to a friend

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