Zellers Reviews

Updated June 24, 2014
Updated June 24, 2014
90 Reviews
3.5
90 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zellers President and CEO A. Mark Foote
A. Mark Foote
34 Ratings

Review Highlights

Pros
  • Great people; manager was wonderful; customers were terrific (although there is a rotton apple in every bunch) (in 5 reviews)

  • good part time job for high school students i suppose (in 4 reviews)


Cons
  • In order to recieve a discount, all employees must use hbc credit card (in 4 reviews)

  • Credit blend and credit card referrals are the only thing management cares about (in 5 reviews)

More Highlights

27 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Store Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zellers

    Pros

    Flex Scheduling, room for growth

    Cons

    Overall long hours, not enough hours for part-time associates, on occasion not scheduled for weeks at a time

  2.  

    Good solid place to work for many years

    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Zellers full-time (more than 10 years)

    Pros

    There was opportunity if you wanted to take advantage of it.

    Cons

    Once the company was unable to maintain the top line it started the progressive cost cutting measures that inevitably led to its closure.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Amazing !!! depending on where/what your location was or Is??

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zellers

    Pros

    If you like people you will like Zellers or similar organization demanding similar outcome

    Cons

    Vice-Versa of above statement

    Advice to ManagementAdvice

    Nothing !! there are lots of other to provide advice all the times....Do Best get Best !!!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Entertainment Associate in Oakville, ON (Canada)
    Former Employee - Home Entertainment Associate in Oakville, ON (Canada)

    I worked at Zellers part-time (more than 10 years)

    Pros

    Great people; manager was wonderful; customers were terrific (although there is a rotton apple in every bunch)

    Cons

    Lack of properly working equipment prevented us from doing our jobs quickly and accurately; upper echelon (read: head office) didn't care about us, all they cared about was the bottom line

    Advice to ManagementAdvice

    Too bad you had to sell our souls to Target.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    zellers

    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Zellers full-time (more than 10 years)

    Pros

    there was lots of opportunity to succeed

    Cons

    expense control became more important than sales results

    Approves of CEO
  7.  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Buyer Assistant in Brampton, ON (Canada)
    Current Employee - Buyer Assistant in Brampton, ON (Canada)

    I have been working at Zellers as a contractor (less than an year)

    Pros

    HBC is a great company to work for because there is a lot of room to grow,learn and move up, if you are serious about your career and show it through your work. The people are friendly and you get a lot of opportunities to get involved in a hands on way, rather then just sitting behind a computer all day. Flex hours are amazing!!

    Cons

    No benefits if you are on contract, but this is the norm for most places.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    My experience was great, fun and challenging at times

    Former Employee - Cashier in Ottawa, ON (Canada)
    Former Employee - Cashier in Ottawa, ON (Canada)

    I worked at Zellers part-time (less than an year)

    Pros

    I worked with a very amazing team. They were very caring, supporting, and fun.
    Most of the customers were very kind, patient and understanding to the fact that we were closing.

    Cons

    Their were some very rude customers. The wavering amount of hours given. Some of the systems were old school, therefore we had many technical problems with the cash register.
    Being short staffed at times when its rush hour.

  9.  

    Good experience for students

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Durham, ON (Canada)
    Former Employee - Sales Associate in Durham, ON (Canada)

    I worked at Zellers part-time (more than 3 years)

    Pros

    - People were great to work with
    - Good work/life balance (I was part-time)
    - You learn necessary soft skills (problem-solving, teamwork, communication, etc.)
    - The store wasn't busy to the point where everything was in chaos (aka things were handled pretty well)

    Cons

    - Some co-workers were lazy
    - Promised to get trained on cash but the training itself was quite sloppy
    - Understaffing occurred frequently

    Advice to ManagementAdvice

    Thanks for the great opportunity

    Recommends
  10.  

    Overall very good, looked after their people after closing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Zellers full-time (more than 5 years)

    Pros

    Never a dull moment, always something new to learn, never have time to get bored. The people I worked with made the work so much more enjoyable, time would fly by every day.

    Cons

    Nights and weekends are not your own. Work life balance is always an issue working retail.

    Advice to ManagementAdvice

    Thanks for your support over the years. I enjoyed working here very much.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Zellers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zellers

    Pros

    Great place to learn and work

    Cons

    Poor strategic managament and financial forecasting

    Recommends
    Negative Outlook

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