Zen Internet Reviews

Updated June 6, 2015
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3.0
Recommend to a friend
Approve of CEO
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Richard Tang
2 Ratings

2 Employee Reviews

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  1. Helpful (3)

    Problems with culture and management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rochdale, England (UK)
    Former Employee - Anonymous Employee in Rochdale, England (UK)
    Neutral Outlook
    Approves of CEO

    I worked at Zen Internet full-time (More than 5 years)

    Pros

    Lack of pressure to deliver - means that there is no stress if you miss deadlines. Two pay reviews a year. More than likely to get 1.5% each time so over 3% per annum. Reasonable wages if you come in externally. Internal promotions tend to get little reward.

    Cons

    Lack of pressure to deliver - things take an age to get done. The Zen culture grew from when the company was small. It was never properly addressed at the start and so has got out of hand. There are small efforts to change but the people doing it generally want to raise their status (middle management), have little real experience and so come up with solutions that are worse then the problems they aim to fix. Senior management seems to be recruited on some notion of what is a proper manager in a large organisation. However, being a small ISP it could do with more driven managers instead of dreary grey yes men. Bonus is low and not percentage based.

    Advice to Management

    Try to recruit some people outside of your comfort zone. Too much similarity in the senior management team. Lots of nodding dogs without much in the way of drive.


  2. Helpful (2)

    Zen Internet - a leader or a follower?

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fault Management Consultant in Rochdale, England (UK)
    Former Employee - Fault Management Consultant in Rochdale, England (UK)
    Disapproves of CEO

    Pros

    Environment and people at work who made it a worthwhile experience. The relaxed atmosphere promoted a friendly culture and a fun place to work at.

    Cons

    Very limited opportunities for training or professional growth due to constant staff shortages, with perhaps one of the highest staff turn-over rates in the industry.

    Advice to Management

    Give the front-line staff more credit, more recognition and the freedom to make informed decisions in line with the company's ethos. Take away the un-needed red-tape that exists within such a young company.



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