Zep

  www.zepinc.com
  www.zepinc.com

Zep Reviews

Updated September 11, 2014
Updated September 11, 2014
52 Reviews
2.4
52 Reviews
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Zep Chairman, President, and CEO John K. Morgan
John K. Morgan
21 Ratings

Review Highlights

Pros
  • Good people who care about what they do (in 5 reviews)

  • Smart colleagues, autonomous work life, great products (in 4 reviews)


Cons
  • Benefits for sales reps are very basic (in 7 reviews)

  • Inside Sales team is still fairly new (in 3 reviews)

More Highlights

8 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    This company uses very antiquated processes and technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep full-time (more than 5 years)

    Pros

    The only PRO is that their company offices are all small, old-fashioned work environments where co-workers and management are very personable among each other.

    Cons

    The downside of working for ZEP is that unless you relocate to their Corp Headquarters in Atlanta, it will be very difficult to advance within the company. The regional offices are stagnant and the company does not invest in training employees outside of Atlanta --they simply learn as they go. Also the aged infrastructure has too many Execs and not enough middle-management to cover the accountability of day-to-day operations and performance. Most departments are '1 man shows' with behind-the-times software and technology. Therefore, employees often become frustrated after their 1st year once realizing that there is no guidance/mentorship available for individual development. There is no employee rewards or recognition for performance other than sales reps meeting quotas so employee morale is typically high.

    Advice to ManagementAdvice

    1 - ZEP should consider hiring more mid-level managers who will motivate, take interest, and engage with the employees. Good managers know that happy people make productive people. Placing effective managers who can identify strengths accordingly will make a great impact...there were lots of employees in position strictly because of their tenure. Skills definitely not a factor at most locations.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Structure has spiraled downhill for last ten years!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outsides Sales Representative
    Current Employee - Outsides Sales Representative

    I have been working at Zep full-time (more than 10 years)

    Pros

    Spend very little time actually working as some business built years ago has maintained loyalty. Provides supplemental income.

    Cons

    Couldn't possibly survive on just this income. Benefits for sales reps are very basic. There is no teamwork or comraderie. Usually feel like the company is working against you.

    Advice to ManagementAdvice

    They should look back at how things were run when Harry Mazur was in charge. Everyone loved working for Zep then.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Disorganization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Credit
    Former Employee - Credit

    I worked at Zep full-time (more than 5 years)

    Pros

    not a bad place to work in the beginning

    Cons

    unrealistic goals on all level of accounts receivable making the group more collectors than account managers
    Cliquish management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Working under the Sword of Damocles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zep full-time (more than 10 years)

    Pros

    The products sold are of good quality and have consumer appeal.

    Cons

    Human beings and their lives are mere commodities to be bought and sold by a soulless upper management. I lost count years ago of the constant layoffs. This company will layoff staff from the top to the bottom, often in waves. It then begins the rehiring process sometimes within a week of the layoffs. The turn around at this company is beyond staggering. When working for Zep, your every waking hour involves wondering when your pink slip is coming. How much more successful could this company be if upper management had even a tiny molecule of respect and empathy for its work force. This company sells cleaners, and in kind, it performs a "cleansing" of its workforce every six months or so.

    And everyone is expendable. The ownership and upper management at Zep has changed hands as many times as the position of Plant Manager. Every change brings about a complete disruption of this company's business plan, products, ideas and even the corporate culture. And of course, every change in this regard brings about ... you guessed it ... the next round of layoffs/rehirings. Ah, a new round of "cleansing." The mighty sword gleaming above your head.

    And each time the ownership/management changes, both management and company are degraded still further. There was a time when the owners/managers of Zep and the various companies it has swallowed up were top quality people with vision, brilliance, insight and most importantly, character. It was a fine place to work with loyal, long-term employees that built this business into the powerhouse that new ownership/management is fumbling so hard to destroy.

    Advice to ManagementAdvice

    Are you commodities? You're not? You sure? Well, guess what, neither is that line worker out there. When your staff is treated as a commodity, you wont be selling the commodities that you manufacture for long.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    They are moving towards eliminating sales reps altogether.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in DeSoto, TX
    Former Employee - Sales Representative in DeSoto, TX

    I worked at Zep full-time (more than 3 years)

    Pros

    You are your own boss. I technically had 5. The last one, hadn't made contact in a year and a half.

    Cons

    Totally unorganized. Getting anything done except placing orders is impossible. Plus, I think they are moving towards eliminating their sales force to local distributors.

    Advice to ManagementAdvice

    Train your sales force. Don't just send them out with a three day course of sales 101.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Good starting place to gain experience in the difficult world of sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales in Breinigsville, PA
    Current Employee - Inside Sales in Breinigsville, PA

    I have been working at Zep full-time (less than an year)

    Pros

    Co-workers are fun, everyone works as a team. Generous commission % at the highest level. Given a book of accounts to call on, that are protected as long as they purchase every 6 months.

    Cons

    No immediate supervisor, impossible to achieve growth goals that increase every month - expected to double or triple a customer's monthly purchase every month - avg sale is $150. Lack of any real health benefits, told it was a salaried job but have to punch a timeclock and get paid by the hour.

    Advice to ManagementAdvice

    Hire immediate supervisors, formulate a better strategy to compensate sales reps, understand that your average mom and pop auto shop does not need to buy 4 gallons of hand soap every month.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zep

    Pros

    If you are looking for a temp job this can fill this void. Although, you may not work forty hours a week. Then some no work at all.

    Cons

    Management of this organization will run the company in the ground. Salaried people are not treated fairly or respected. Zep is cutting back on the quality of their products. How they have remained in business is a mystery.

    Advice to ManagementAdvice

    Get rid of the incompentent management in your plants. The only reason the people working in salaried positions are nice to their supervisors is so they do not get fired. Respected is earned not given.

    Doesn't Recommend
    Disapproves of CEO
  9. 4 people found this helpful  

    Ok Chemical Sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zep

    Pros

    Good formulations
    excellent technical support staff
    average brand name recognition
    Average benefits
    some sales professionals have been with the company for 30+ years

    Cons

    Not the same company it was five years ago
    compensation is poor when compared to competitors
    company competes with sales reps for business
    Current executive management has commoditized the products

    Advice to ManagementAdvice

    Stop trying to cheat your own employees out of their living
    develop new products
    Stop setting up new hires for failure

    Doesn't Recommend
    Disapproves of CEO

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