Zep
2.8 of 5 40 reviews
www.zepinc.com Atlanta, GA 1000 to 5000 Employees

Zep Reviews

Updated Mar 11, 2014

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2.8 40 reviews

                             

47% Approve of the CEO

Zep Chairman, President, and CEO John K. Morgan

John K. Morgan

(17 ratings)

29% of employees recommend this company to a friend
16 Employee Reviews Back to all reviews
in
  • Culture & Values
         
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  • Senior Management
         
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  • Disapproves of CEO

 

The story changes once you are inside.

Anonymous Employee (Current Employee)

I have been working at Zep full-time

ProsYou get a good start at Zep. But start looking for a job after a year if you want to further your career.

ConsAfter the first couple of years, if you last that long, things go down hill. You find out there is no such thing as a career path. Yes there are people here with longevity, but they have been in the same position for 5, even 10 years. You have to work under constant pressure of being laid off. Zep operates in a continual cycle of layoffs. Its not that the managers are totally incompetent, they are afraid to do their jobs because they are also expendable. The executives WILL get their bonuses and they don't care what they have to do to get them.

Advice to Senior ManagementFind some other ways to manage your expenses and fund your bonuses other than at the costs of your employees. And how about sharing those bonuses with the rest of us.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good experience initially 10 years ago but management changing

Sales Representative (Current Employee)
Indianapolis, IN

I have been working at Zep full-time for more than 10 years

Prosit is a 100 percent commission job.

Consno stability with management changing on regular basis.

Advice to Senior ManagementCome up with a business plan and stick to it.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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They have been confused

Sales Representative (Current Employee)

I have been working at Zep full-time

ProsProducts are rock solid, people are great calibre (nice) If you are looking to start your own business and have that mentality then this may be good for you or if you are starting your career and can give 3 years as a stepping stone, otherwise run the other way. More frustrating than anything else.

ConsMotto of the company really is Zep pays Zep first. Good for the shareholders but as you go along they don't make the best decisions and don't really value people as partners. They are used to having tenured people who have been with the company and so if you are new...it's like learning in braille. It is slowly changing but they have wasted good talent and lost people who could have really contributed to company. It's been a gong show. They may be getting it now. Not sure for sales unless you concentrate in vehicle or food sales if there is a worthwhile career. If you are looking for a company with a strong culture - this isn't it. Very hands off - other than selling product they don't do much.

Advice to Senior ManagementPay what you need to - to put in place management in each region with experience. Sales reps without leadership are not very engaged and customers don't win in a commission for the money only environment.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Inside Sales Rep

Inside Sales (Current Employee)
Breinigsville, PA

I have been working at Zep full-time for less than a year

ProsWonderful place to work, great leadership support, good benefits, very informative training program.

ConsVery happy with this company.

Advice to Senior ManagementLove working here!!

Yes, I would recommend this company to a friend

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Good experience but unstable

Anonymous Employee (Current Employee)
Atlanta, GA

I have been working at Zep full-time for more than 8 years

ProsGood people who care about what they do. Open work environment. Substantial decision-making and job autonomy. Managers tend to delegate and leave you to figure out how to get things done.

ConsManagement is not very strategic. Often resorts to layoffs to improve financial results. Individuals are often moved or promoted into positions that they are not qualified to hold.

Advice to Senior ManagementUtilize an external organizational consultant to create consistent practices across business units.

No, I would not recommend this company to a friend

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One of the best companies i ever worked for

Developer (Current Employee)

I have been working at Zep full-time for more than 5 years

ProsGood leadership and very balanced work and life hours.

Consi haven't came across any such so far

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Customer Service Rep

Customer Service (Current Employee)

I have been working at Zep full-time for more than 5 years

ProsGreat team atmosphere in branches. Company's tries to do well by the employees.

ConsHealth insurance is non-existent
Sales Reps are allowed to treat CS staff like second class citizens, berating, yelling and name calling are daily occurences.
Some managers care deeply while others make you wonder how they manage to stay employed.
When you change an operating program make sure it is a right fit for the company, not just the right price
Treat all employees equally
Actually fire incompetent employees (warehouse managers too) who not only dont know what they are doing, but make is dangerous to do so

Advice to Senior ManagementLook at managers and not what their supervisors say about them. Hold managers accountable for what they do. Make sales rep accountable for the way they treat people, we are not trash we are here to help, if a sales rep berates and abuses someone they should be fired immediatley, not be allowed to slide by because they make a lot of sales.

No, I would not recommend this company to a friend

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Sales Represetative

Sales (Current Employee)
Atlanta, GA

I have been working at Zep full-time for more than 3 years

ProsGreat products, and work/life balance

ConsNo one knows anything to hard to get answers haven't had a direct supervisor in almost 2 years.

Advice to Senior ManagementCreate a better culture

No, I would not recommend this company to a friend

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Good starting place to gain experience in the difficult world of sales

Inside Sales (Current Employee)
Breinigsville, PA

I have been working at Zep full-time for less than a year

ProsCo-workers are fun, everyone works as a team. Generous commission % at the highest level. Given a book of accounts to call on, that are protected as long as they purchase every 6 months.

ConsNo immediate supervisor, impossible to achieve growth goals that increase every month - expected to double or triple a customer's monthly purchase every month - avg sale is $150. Lack of any real health benefits, told it was a salaried job but have to punch a timeclock and get paid by the hour.

Advice to Senior ManagementHire immediate supervisors, formulate a better strategy to compensate sales reps, understand that your average mom and pop auto shop does not need to buy 4 gallons of hand soap every month.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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It a job that you can use to help you get a career

Salesd Representative (Current Employee)
Houston, TX

I have been working at Zep full-time for less than a year

Prosits good job to gain experience for sales 101

Consyou use all your own gas, put miles on your car. Use your own technology and they tell you relocation is included and then they say its not. The salary is entry level and the commission is almost nothing. Only 10% lol

Advice to Senior ManagementIm not sure . They say it is but you have to work like a race horse on cocaine to move up

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Zep reviews and ratings — including employee satisfaction and approval rating for Zep CEO John K. Morgan. All 16 reviews posted anonymously by Zep employees.