Zep Reviews

Updated March 25, 2015
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3.0
22 Reviews
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Zep Chairman, President, and CEO John K. Morgan
John K. Morgan
23 Ratings

22 Employee Reviews

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  1. Laid back work environment with low stress, but very corporate. Good experience opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor in Atlanta, GA
    Current Contractor - Anonymous Contractor in Atlanta, GA

    I have been working at Zep as a contractor (less than a year)

    Pros

    Competitive salary, friendly co-workers, relaxed environment. Decent benefits for permanent employees. Company values product quality, and ensures customer satisfaction.

    Cons

    It's difficult to become permanent if you are an hourly employee (temp). They focus on LEAN manufacturing techniques that makes the production process difficult due to out-dated manufacturing equipment.

    Advice to ManagementAdvice

    Not enough people care about the quality of their job. If management could focus on the quality of their employees and show that they care about each individual employee then people might care about their jobs more...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Warehouse employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Assistant in DeSoto, TX
    Former Employee - Warehouse Assistant in DeSoto, TX

    I worked at Zep full-time (more than 10 years)

    Pros

    Good pay
    Good hours mon-fri 730am to 400pm
    Benefits ok

    Cons

    Managers do not listen to employees output.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Stagnant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep full-time

    Pros

    Solid work life balance, good company values and strong product line and market awareness.

    Cons

    Conflicting channels, poor, old school policies.

    Advice to ManagementAdvice

    Pick a strategy and stick with it too much channel conflict and customer confusion.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5. Great Products, Slow to Develop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep full-time (more than 10 years)

    Pros

    Great product line and R&D

    Cons

    antiquated go to market strategy

    Advice to ManagementAdvice

    Hire more sales managers/ sales reps. Stick to a consistent, progressive plan.

  6. Was much better in the 80's and 90's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outsides Sales Representative in Denver, CO
    Former Employee - Outsides Sales Representative in Denver, CO

    I worked at Zep full-time (more than 10 years)

    Pros

    I started in 1985 unlimited earning potential. Built a good business. Under that president you were valued and excited about the company and your future. People looked at a Zep Rep as a professional. As a partner with their business. Not just a commodity broker, like they are trying to be now.

    Cons

    In the early 2000 the higher ups wanted to get rid on the sales people that built the ZEP name.
    When they went to shareholders customers and sales force were not as valuable.
    Between inside sales lying to my customers to get orders and all the box stores selling ZEP the writing was on the wall for many of us. So I took my 20 plus years direct sales experience and am working for a company with values that values me.

    Advice to ManagementAdvice

    My boss was finally fire a year after I transferred because of his lying to me and customers.
    When you get complaints follow up on them. The customers pay the bills don't be so distant from them and your sales force..

    Neutral Outlook
    No opinion of CEO
  7. Great people. Poorly company strategy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Marketing in Atlanta, GA
    Current Employee - Product Marketing in Atlanta, GA

    I have been working at Zep full-time (more than a year)

    Pros

    Zep is a very laid back, casual work environment. It is a relatively flat organization so you don't experience as much "politics" as you would in larger organization. It's fairly easy to get exposure to leadership and hands on experience. If you're looking for a great work environment and a lot of autonomy, then this would a good company to explore.

    Cons

    Many people leave within 2 years because there is no real career path within many of the departments. Additionally, the company strategy is not very well defined, so if you're looking for a very stable/traditional organization with clear career development/training this wouldn't necessairly be a good fit.

    Advice to ManagementAdvice

    Set a clear company strategy. There is too much channel conflict. Also, there isn't a well defined career path - there is little to no incentitive to progress within your role.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. Flexible Schedule, little support for outside sales reps

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Dallas, TX
    Current Employee - Sales Representative in Dallas, TX

    I have been working at Zep full-time (more than 8 years)

    Pros

    Commission can be very good for amount of work.
    Flexible schedule is great for family time.
    Many products are superior to the competitors

    Cons

    Difficult to find information for "unusual" sales.
    Marketing tokens, mileage, prepaid shipping all come 100% from sales rep's commission.
    Products have a high sales cost, compared to other companies.
    Shipping costs to customers are high.
    Outside sales reps compete with competitors, Zep's other brands in Home Depot/Lowes, etc., inside sales reps, other outside sales reps.
    Must generate all of own leads. No way to know if a customer is buying Zep, unless you contact them directly. Often wastes time.
    National contracts are not updated on Intranet system.

    Advice to ManagementAdvice

    Improve intranet system. Communicate and email sales promos through that in a single file type. Updated information, national contracts, sales promos, etc. in a single place and similar format would improve communications with outside sales reps.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. A difficult place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Zep full-time (more than 5 years)

    Pros

    Proud history of success, challenges that provide great opportunities to learn, and recognized products

    Cons

    some people make it very difficult to get things done.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. decent place to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zep part-time

    Pros

    met some nice people made a few friends......also a few enemies

    Cons

    supervisors could care less of what is going on they are lazy and some very racist against employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Good experience initially 10 years ago but management changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Indianapolis, IN
    Current Employee - Sales Representative in Indianapolis, IN

    I have been working at Zep full-time (more than 10 years)

    Pros

    it is a 100 percent commission job.

    Cons

    no stability with management changing on regular basis.

    Advice to ManagementAdvice

    Come up with a business plan and stick to it.

    Doesn't Recommend
    Negative Outlook

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