Zions Bank Reviews

Updated August 12, 2015
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Zions Bank President & CEO A. Scott Anderson
A. Scott Anderson
6 Ratings

Pros
  • Excellent work/life balance availability (in 3 reviews)

  • Friendly, collaborative work environment (in 4 reviews)

Cons
  • The health insurance leaves something to be desired (in 5 reviews)

  • All of the medical benefits are high deductible plans, which a lot of employees don't fully agree with (in 3 reviews)

More Pros and Cons

11 Employee Reviews

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  1. Depends

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Boise, ID
    Former Employee - Personal Banker in Boise, ID
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zions Bank full-time (More than 3 years)

    Pros

    Decent benefits, fair pay, depending on where you are working, there may be some opportunities for advancement, good working hours.

    Cons

    Computer systems are outdated and have been for years, in the Boise area, if you are a female, this is the place for you. District manager has an obvious preference for hiring women. The tips you get for selling come from someone who you know couldn't sell half as good as the average banker.

    Advice to Management

    Overall, I liked working here, but the systems were outdated which caused some serious customer service issues. They keep saying they are coming, but extend it out another 5 years. They would rather hire from the outside than promote from within. Typically getting raises are slow going, even if you hit your numbers.


  2. Poor Insurance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Clerk in Salt Lake City, UT
    Current Employee - Accounting Clerk in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    They pay for half of your transit pass.

    Cons

    Poor health, dental, and vision insurance.


  3. Good Job, Terrible Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at Zions Bank full-time (Less than a year)

    Pros

    The atmosphere here is fantastic. It feels good. Everyone is friendly. Good morals and values all around!

    Cons

    In my particular position, there are no real opportunities to progress. The work is dull and monotonous. There is no challenge, no need to use your brain.

    Advice to Management

    No matter the employee's position, make sure they have opportunities to progress and show their talent, if they have any.


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  5. Helpful (1)

    Mixed Messages on job roles

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits! Where else can you get full benefits working for 20 hours a week. Fantastic flexibility for college students and pay above average for college students.

    Cons

    Run the other way if they want you to split your time between the teller line and the personal banking desk. they send you to training to open accounts and do loans, but then panic when there is a line in the lobby, so they want you at the teller line, so you can't retain anything you learned in the account side of your training.

    Advice to Management

    Support your people to learn personal banking by giving them time and mentoring to do their job before placing employees in the uncomfortable position of being in front of a customer and not knowing how to open an account or do a loan. Felt thrown to the wolves.


  6. Helpful (1)

    Company is okay but managers destroy it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Specialist in Salt Lake City, UT
    Current Employee - Relationship Specialist in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zions Bank full-time (More than 3 years)

    Pros

    Coworkers in may department are great, Flexible school scheudling

    Cons

    Managers will always low ball you on pay then turn around and pay someone more who had no banking experience. H append in 3 departments (yes i did ask for more and rejected offers because of it) Zions doesnt really compete in products. Zions declines almost everyone on credit products. Zions put themselves first and employees last in some occassions

    Advice to Management

    Learn to acknowledge your long time employees and not just the new ones.


  7. Helpful (2)

    Dysfuction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Meridian, ID
    Current Employee - Personal Banker in Meridian, ID
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Zions Bank full-time (Less than a year)

    Pros

    You get paid for most everything with no threshold. Bonuses for training.

    Cons

    Bad products. The products are not competitive with other banks. The company is dysfunctional. Really old technology that makes the job far more difficult than it should be.

    Advice to Management

    Take a look at what other banks are doing. You don't have to mirror other banks, but you have to be on par with them. It is hard to sell the products available knowing that the benefits that other banks offer their customers is far greater.


  8. Helpful (2)

    Backward and dull place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Salt Lake City, UT
    Current Employee - Financial Analyst in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Zions Bank full-time (More than 3 years)

    Pros

    The schedule is generally 8 hours a day. There are some genuinely nice and professional people who work there.

    Cons

    The pay was below average. The medical insurance was expensive and the coverage was poor (high-deductible plan). The technology, such as Microsoft Office, was several versions behind. The culture was uninspiring and did not encourage innovation or improvement. I heard sexist jokes and comments from some of the older male managers who seemed oblivious to how inappropriate their behavior was.

    Advice to Management

    Upgrade your technology. Offer competitive pay and benefits. Weed out bad managers.


  9. Helpful (3)

    Too many inflexible silos.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Zions Bank full-time (More than 10 years)

    Pros

    Lot of good people but several of the executive officers are incompetent.

    Cons

    Management is out of touch. Relatives of Holding Company's CEO are not held accountable for disastrous job performance. Executive officers don't want to be confronted when their performance is poor and don't have any enforced expectations to change their behavior.

    Advice to Management

    Use of complaint system is used in an absolute vacuum without any competent management discernment.


  10. Helpful (2)

    Mostly Positive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller/Financial Service Representative in Cottonwood Heights, UT
    Former Employee - Teller/Financial Service Representative in Cottonwood Heights, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Zions Bank full-time (More than a year)

    Pros

    The people that you work with are pretty good. The benefits are ok.

    Cons

    Managers are unlikely to recommend you for other positions. Customers constantly use the slogan against you. The pay is terrible.

    Advice to Management

    Employees like to be promoted or given raises. Try doing it once in a while.


  11. Helpful (1)

    Poor Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Positive Outlook
    No opinion of CEO

    I worked at Zions Bank full-time (More than 3 years)

    Pros

    Not sure. I guess they were flexible with time. Individually, some people were great. Others...not so much. Decent vacation and sick time.

    Cons

    Horrible Management, caring more about pleasing their own bosses than about taking care of their employees. Didn't value employees and care about their career (and career progression). Healthcare benefits are horrible. I could probably keep going, but I'll keep it short.

    Advice to Management

    Quit!?! Think of others, not yourself.



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