Zions Bank Reviews

Updated May 16, 2014
Updated May 16, 2014
58 Reviews

3.3
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zions Bank President & CEO A. Scott Anderson
A. Scott Anderson
37 Ratings

Review Highlights

Pros
  • Lot of good people but several of the executive officers are incompetent (in 4 reviews)

  • Great place if you want to be well known in the community and enjoy local events (in 3 reviews)


Cons
  • Health insurance is quite weak compared to other employers that I've worked for (in 3 reviews)

  • All of the medical benefits are high deductible plans, which a lot of employees don't fully agree with (in 3 reviews)

More Highlights

16 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    OK company, great coworkers, iffy management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Salt Lake City, UT
    Current Employee - Teller in Salt Lake City, UT

    I have been working at Zions Bank full-time for less than a year

    Pros

    Coworkers are great. You can get full time benefits at just 20hrs/week. Training is extensive. Pretty well compensated for sales, + sales competitions are good.

    Cons

    It's hard to sell Zion's products (morally and as a salesman), because most of the banking industry is way ahead of them. Banking software is, literally, from the late 90's, and very slow. Management is unsupportive, usually nice people but they don't show their appreciation for tellers.

    Advice to ManagementAdvice

    Support your employees. Don't be afraid to reduce micromanagement and spread out responsibilities. Stick around with your employees; don't leave at 3-3:30 while your employees are there until 6:30.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Relationship Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager  in  Salt Lake City, UT
    Former Employee - Relationship Manager in Salt Lake City, UT

    I worked at Zions Bank full-time for more than 8 years

    Pros

    Family oriented and provide a good work/life balance.

    Cons

    Healthcare benefits are lacking and to expensive.

    Advice to ManagementAdvice

    Provide recognition for employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Zions is good company to work for. I enjoyed my time there. I was a Customer Service Manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager  in  Salt Lake City, UT
    Former Employee - Customer Service Manager in Salt Lake City, UT

    I worked at Zions Bank full-time for more than 3 years

    Pros

    Customer service focused. Quite a bit of leniency with upselling products, rather than being a drill sergeant like Wells Fargo. Good training program. Really friendly people.

    Cons

    Way behind the times as far as technology and processes go. Can be a little frustrating at times.

    Advice to ManagementAdvice

    Take more input from your branch personnel and use their feedback.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great people and partnerships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zions Bank full-time for more than 5 years

    Pros

    Zions Banks is a great place for it's people to build lasting business partnerships. The organization is a good place for "corporate entrepreneurs". Zions Bank "feels" like a community bank, but has most of the resources of a larger institution.

    Cons

    Too often managers are brought in from the outside and tend to be out of touch with the organization's culture and capabilities. Technology is really behind the times. The structure of Zions Bancorporation as "A Collection of Great Banks", running somewhat autonomously makes for much innefficiency. The back office help in Salt Lake City is not always the most helpful and is out of touch with the market place and needs of rural clients/employees.

    Advice to ManagementAdvice

    Listen to and implement the advice of the front-line employees.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Great place to start a banking career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker
    Former Employee - Personal Banker

    I worked at Zions Bank full-time for more than 5 years

    Pros

    Great training programs for new hires and plenty of training opportunities.
    Large banking presence in the State of Utah.
    Many opportunities to advance.

    Cons

    Every month there's a new idea the bank is pushing out that will be forgotten within a year.
    Base pay is low compared to competitors.

    Advice to ManagementAdvice

    Scale back on the harebrained ideas and focus more on the basics of retail banking.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zions Bank

    Pros

    Enjoy my job very much and the atmosphere is very good.

    Cons

    Their health care benefits are one of the worst in any industry. They are definitely the worst our family has ever had. We are extremely shocked by this and very disappointed.

  8. 1 person found this helpful  

    Great community bank, low salaries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  Salt Lake City, UT
    Current Employee - Administrative Assistant in Salt Lake City, UT

    I have been working at Zions Bank full-time for more than a year

    Pros

    Local bank that gives back to the community.

    Cons

    Low salaries, low advancement opportunities

    Advice to ManagementAdvice

    Need to care more about employees and their growth

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good place to start, but need more of a challenge.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Relationship Officer  in  Salt Lake City, UT
    Current Employee - Assistant Relationship Officer in Salt Lake City, UT

    I have been working at Zions Bank

    Pros

    People within Zions are easy to work with.
    Non-competitive atmosphere.
    Management gives you your goals and then expects you to get them done without micro-managing.

    Cons

    Hardly any constructive feedback on how you are performing your job.
    Medical benefits are very slim.
    Salary range is lower than other banks.
    Under utilization of employees leads to slack work environment.

    Advice to ManagementAdvice

    Provide constructive feedback on job performance on a regular basis vs. once a year.
    Offer more challenging opportunities to current employees.

    Approves of CEO
  10.  

    It depends on what you want to do...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Operations Supervisor  in  Salt Lake City, UT
    Former Employee - Operations Supervisor in Salt Lake City, UT

    I worked at Zions Bank

    Pros

    Work/life balanceis promoted across all departments (as far as I could tell). Also, the bank provides good pay if you generate business for the bank.

    Cons

    Lack of long-term career prospects. I worked in operations and the bank viewed our department as an expense. Consequently, our dept did not receive the same attention/resources/opportunities that the revenue generating depts received.

    Bottom line - Zions Bank treats you well if you generate business for them. Otherwise, stay away.

    Advice to ManagementAdvice

    Recognize that employees can add value to the firm even if they don't work directly with clients. Incentivize ALL employees to maeximize shareholder value.

    Approves of CEO
  11.  

    Zions Bank employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at Zions Bank

    Pros

    Zions Bank has great upper level management. Starting with Scott Anderson, the senior vice presidents work hard to make sure that the employees are appreciated and informed on what is going on with the bank. There is also a great sense of community pride and service with Zions Bank. They do care about the clients they have and invest heavily in community needs and events.

    Cons

    Mid level management is not always on the same page as upper management. A lot of the mid level managers are typical "bankers" -- they have done things the same way for years so there is little room to be innovative or think out of the box. The pay scale as Zions is on the lower end compared to other financial institutions.

    Advice to ManagementAdvice

    Upper management does a great job. It's the middle managers that need to start being more creative and innovative and realize that just because you have done something the same way for 30 years does not mean that it can't be done differently.

    Approves of CEO

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