Zipcar

  www.zipcar.com
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Zipcar Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

3.6 54 reviews

50% Approve of the CEO

Zipcar President Kaye Ceille

Kaye Ceille

(6 ratings)

67% of employees recommend this company to a friend

Review Highlights

Pros
  • Discount on zipcars to use personally, laid back culture with very friendly employees and very visible management (in 6 reviews)

  • The company is growing and there are a lot of opportunities to be promoted within (in 3 reviews)


Cons
  • There is very little room for growth (in 4 reviews)

  • Despite Zipcar outwardly retaining its own brand after the buyout by Avis Budget Group, internally there has been a huge shift in culture (in 4 reviews)

More Highlights
15 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

    5 people found this helpful  

    A great place to translate your ideas into action! Lots of fun and great co-workers.

    Anonymous Employee (Current Employee)

    ProsThe company attracts and hires smart, dedicated people who are passionate about making a difference. Almost everyone is positive, really cares about their co-workers and embraces the collaborative culture. It's a great company with awesome people. The big positives:

    Empowerment: If you can think of it, there's a good chance you'll be allowed to do it/try it.
    Passion: LOTS of people strongly believe in the brand and it's mission. People come here to love their jobs.
    Teamwork: People like and want to help each other.
    Brand: People tend to light up when you say you work for Zipcar. It makes everything easier.
    Meritocracy: A significant amount of internal promotion has taken place over the last year. Keep moving up the people who can truly make a difference.

    ConsThe car-sharing world has gotten a lot more competitive in the last two years. The company should invest a lot more resources into its technology to create things its members didn't know they wanted until they had it.

    With the acquisition by Avis Budget, there has been a natural slowdown in decision-making due to increased bureaucracy, but this is getting better. Keep trusting Zipcar's leaders to do what they know is best and keep it's culture intact. Remember, we're not car rental - that's a commodity business with no differentiation other than price. Lose that 'special sauce' and all that talent will start to bleed away.

    Opportunities:
    Technology investment - Google just bought Titan Aerospace to stay 5 years ahead. Think the same way.
    Corporate ownership - You don't know everything about car sharing. Trust the people who do know a lot and add your experience in support systems that make peoples' jobs easier.
    Localization - every department and market is different. Keep the Borg mentality out of the company.
    Engagement - let's keep those members happy, it's why we're here!

    Advice to Senior ManagementLead more like Jeff Bezos from Amazon, Reed Hastings from Netflix or Terry Lundgren from Macy's - listen to your people and think beyond the next quarterly earnings report. It's a great company, let's stay that way!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Great Experience

    Fleet Associate (Former Employee) New York, NY

    ProsAll the cars to pick from, Great pay, very progressive nature in technology. plenty of OT

    ConsJust got to get up early

    Advice to Senior Managementkeep doing your thing

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great company!

    Marketing Associate (Former Employee) New York, NY

    ProsFun, great personalities, very relaxed enviornment

    ConsNone that I can think of

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Causal and Fun Company with TONS of benefits...

    Member Services Associate (Current Employee)

    ProsThe culture and atmosphere is fun and exciting. I love the people that I work with and the brand itself is well represented through everything from company functions to day to day tasks. Benefit for full time employees are great.

    ConsCareer advancement has been improving, but I'd like to see more training and opportunities.

    Advice to Senior ManagementNever forget concept of the sharing culture.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Zipcar is a great company to work for

    Finance (Current Employee) Boston, MA

    ProsThe company is growing and there are a lot of opportunities to be promoted within.
    There is a family atmosphere. Coworkers genuinely care about each other.
    We work hard and we play hard. The company is made up of a great group of professionals that take pride in their work, and it is a fun group of people. There are several company outings and get togethers through out the year.

    ConsIn the past, the pay has been criticized for being below industry standard. Since the company has been acquired by Avis Budget Group, we have seen improvements that have made salaries more competitive in the industry.

    Advice to Senior ManagementKeep up the forward momentum

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Plenty of good people

    Anonymous Employee (Former Employee)

    ProsFun office environment with not too much instruction from management.

    ConsCorporate environment. Heavy computer work.

    Advice to Senior ManagementYour employees work hard

    No, I would not recommend this company to a friend

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    Great people, great company

    Anonymous Employee (Current Employee) Cambridge, MA

    ProsSmart, laid-back, but hard-working people. Family atmosphere. Recent corporate acquisition has created a lot of opportunities for growth.

    ConsA slightly ossified culture that is finally becoming more dynamic, but some of the effects still linger.

    Advice to Senior ManagementPut your people first. At all times. Innovation is stifled without the proper level of communication and transparency.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Zipcar is fun innovative and full of change

    General Manager (Current Employee)

    ProsGreat leaders to work with
    Company cares about us as people and growth

    ConsNeed to continually evaluate technology as we are falling behind
    We need to listen to what bulk of members are telling us

    Advice to Senior ManagementListen to members and communicate and change things they've been asking is to change like have one way, flexible reservations like 15 min increments and ending res when over. Also communicate when renewal of membership is coming.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Brand Ambassador

    Brand Ambassador (Current Employee) Miami, FL

    ProsGreat people to work with and great management directing the team and extremely supportive!

    ConsMarketing HQ needs to approve more funds!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Cool place to work.

    Anonymous Employee (Current Employee) Cambridge, MA

    ProsCoworkers are great. Laid back atmosphere.

    ConsPay could be closer to comparable jobs in other companies.

    Advice to Senior ManagementInvest in employees more to avoid losing talented staff.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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