ZocDoc Reviews

Updated March 24, 2015
26 reviews filtered by
  • Any Location
  • Any Job Title
3.0
26 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
ZocDoc Founder & CEO Cyrus Massoumi
Cyrus Massoumi
104 Ratings

26 Employee Reviews

Sort: Popular Rating Date
  1. Inside Sales Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Executive in New York, NY
    Former Employee - Inside Sales Executive in New York, NY

    I worked at ZocDoc full-time (more than 3 years)

    Pros

    Above average salary starting as an Inside Sales Executive, great free lunch, totally free insurance, located in Soho cool area to be in.

    Cons

    have to dial over 100 #s a day to get any access, a lot of differences in territories as far as the ability to succeed in a specific territory your assigned, not much training on SalesForce, When doctors come off of the service they cut your commission so its hard to make $ consistently (doctors often discontinue the service), if you don't bring in a specific # of doctors they put you on a Performance plan which is almost impossible to get off of and if you make it off its eminent you will not make it 2-3 months afterwards. Constant pressure and monitoring of your call time and dials somewhat "micro-managed".

    Advice to ManagementAdvice

    Have a more structured outbound phone sales strategy... Calling the same doctors over and over is making them not want to work with us. Also make the comp structure so we don't lose money we earned.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful

    FUTURE SALES REPS TAKE NOTE:

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Executive in Scottsdale, AZ
    Current Employee - Inside Sales Executive in Scottsdale, AZ

    I have been working at ZocDoc

    Pros

    If you're lucky enough to get hired, ZocDoc will give you the sales experience of your life. Think "Wolf of Wall Street" (minus all the crazy profanity) meets "The Apprentice" (you're fired!). Notice that many of the rave reviews you read about working here are written by operations associates, account executives and managers. It's no accident that honest reviews of the most common sales positions are pushed to the back pages of the site. ZocDoc desperately needs to hire sales associates right now because the vast majority of their seasoned reps have left (hence, the bribes for cash and i-pads in exchange for employee referrals). So, if you're considering a sales job at ZocDoc, let's get a few things straight:

    -the people here are incredibly driven and talented individuals

    -there is no such thing as "unlimited vacation days". Taking time off is extremely frowned upon and grounds for removal.

    -the healthcare benefits are the best in the nation. You will never receive better health coverage anywhere else

    -you cannot attain their commissions until you have 5 or more sales per month in most territories. If you miss that quota in any particular month, pack your bags.

    -most territories have been aggressively worked over by previous reps. When you call the doctors office and say the word ZocDoc, you'll hear the phone slam down.

    -the 'make work fun' slogan is a facade. only new hires and management actually play ping pong and take breaks. All other sales personnel are viciously fighting for their jobs instead of messing around.

    Remember that should you choose to work here, you will become stronger in sales than you ever could have imagined. On the other hand, your ZocDoc journey will likely be short-lived (less than 1 year) unless you politically position yourself into management (near impossible to do). You don't need to feel obligated to believe everything management tells you. They're fantastic salespeople, keep that in mind. A good rule of thumb is to reach out to seasoned reps when you have questions. These people are doing the same job as you and have managed to keep from getting fired, so assume that their advice is valuable.

    Cons

    See above review in previous section

    Advice to ManagementAdvice

    Hire qualified managers. Some of the management you bring into sales is a joke.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful

    Great idea, company is taking off... territory can make or break some people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at ZocDoc

    Pros

    It's just fun there, awesome atmosphere, access to leadership, unlimited time off as long as you meet your numbers, great location.

    Cons

    It's still a standard sales job, so you're going to have to work long hours, put up with heavy amounts of stress, but some people are built just for that. I wasn't one of them.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful

    Live to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - zocdoc in New York, NY
    Current Employee - zocdoc in New York, NY

    I have been working at ZocDoc full-time (less than a year)

    Pros

    Great pay, great benefits, fun people

    Cons

    60-80 hour work week, 0 work life balance, poor lead management, upper management lacks experience in sales.

    Advice to ManagementAdvice

    master your craft

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. Not for everybody

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ZocDoc

    Pros

    Good benefits for employees. . Great start up

    Cons

    Expectations too high when management wasn't setting the standard for hard work

  7. 1 person found this helpful

    Great company, just not if you are in sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Executive in Scottsdale, AZ
    Current Employee - Inside Sales Executive in Scottsdale, AZ

    I have been working at ZocDoc full-time (more than a year)

    Pros

    Great work environment
    Amazing benefits
    Cool work gatherings

    Cons

    Despite what they tell you, you will not make any money.
    People get promoted for the wrong reasons

    Advice to ManagementAdvice

    Promote the most capable not the people you like.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful

    Sales associate

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at ZocDoc

    Pros

    Great company fun atmosphere. Colleagues are great.

    Cons

    Hard to grow in industry and felt like you needed to improve alot

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful

    Great stepping stone, if you survive the first 2 months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Executive in New York, NY
    Former Employee - Inside Sales Executive in New York, NY

    I worked at ZocDoc full-time (more than a year)

    Pros

    free lunch, absolutely amazing healthcare benefits, great people, fun office to work in. It looks great on your resume if you make it here even 8 months, just about any inside sales job in NY will want you if they see that.

    Cons

    if you're in sales, the inequality of opportunity for success. You will be assigned a territory as will your peers and you would all be held to the same quota, but may have drastically different opportunity for success. There are some markets where ZocDoc has burned so many bridges from either setting poor expectations of the product or sales people being too persistent in attempt to hit their monthly target.

    Advice to ManagementAdvice

    Have adjusted quotas based on maturity of markets

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful

    it was cool

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ZocDoc

    Pros

    good food fun people to work with

    Cons

    bad pay long hours its a grind

  11. 4 people found this helpful

    Love the people I worked with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Associate in New York, NY
    Current Employee - Operations Associate in New York, NY

    I have been working at ZocDoc full-time (more than a year)

    Pros

    I learned a lot working at ZocDoc. I was given the opportunity to work on numerous projects and have my voice heard to actually implement changes. The people are amazing and were what made me want to come to work every day.

    Cons

    The upper management (executives) don't put their employees first. As much as they say they do, there are a lot of situations where they make decisions without consulting the people it will impact which is why they can't hold on to the great people they want .

    Recommends
    Neutral Outlook
    Disapproves of CEO

ZocDoc Photos

Work at ZocDoc? Share Your Experiences

ZocDoc

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.