ZocDoc Reviews

Updated August 26, 2015
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5.0
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ZocDoc Founder & CEO Cyrus Massoumi
Cyrus Massoumi
46 Ratings

Pros
  • Free lunch, great healthcare benefits (in 22 reviews)

  • The company is committed to developing leaders internally, making sure that great people can find new challenges here across departments (in 12 reviews)

Cons
  • Work-life balance has been a struggle at times (in 10 reviews)

  • I've never seen such a high turnover for sales people than this company (in 11 reviews)

More Pros and Cons

75 Employee Reviews

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  1. Featured Review

    Helpful (8)

    Inside Sales Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZocDoc full-time (More than a year)

    Pros

    -Healthcare 100% covered -Free lunch -Culture is great -Growing office where promotions are available -Competitive atmosphere -Competitive comp plan

    Cons

    -If you are not here to work hard and make money its not for you


  2. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, great comp, great place to challenge yourself.

    Cons

    Not the best place to LEARN sales, but a great place to MASTER sales


  3. Awesome Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZocDoc full-time (More than a year)

    Pros

    Fun, challenging, energetic environment with great pay, paid benefits and all the food and diet coke you can drink!

    Cons

    Very tough sale and not for the easily discouraged.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company to work for! Genuine passion to improve healthcare for patients.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brooklyn, NY
    Current Employee - Anonymous Employee in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZocDoc full-time (More than 3 years)

    Pros

    I have had many opportunities to grow in my career here. I truly feel supported by the amazing people I work with and know that higher management is rooting for me to do well. I have been able to learn from great people. Challenging, hardworking, fun, passionate culture that walks the talk. Not to mention great benefits!

    Cons

    We could definitely improve on established professional development opportunities so that people in all departments feel they are consistently exposed to new skillsets.

    Advice to Management

    I appreciate what I have seen is a true desire to grow and improve--and also listen to feedback from lower level employees. Keep doing this!!


  6. Great Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome culture, Great pay, can be very lucrative for top performers. Catered lunch everyday is an added bonus that goes a long way. Very cool to have an established company that's been around for 7 years and still has the start-up feel.

    Cons

    Not much to speak of here.

    Advice to Management

    Keep having fun


  7. Helpful (2)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Executive in Phoenix, AZ
    Current Employee - Inside Sales Executive in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at ZocDoc full-time (Less than a year)

    Pros

    This is a great company to work for as long as you are a born salesperson and do not mind working hard. I am at the office about 10 hours a day (by choice), and I do extra work while I am at home. In order to be successful, you need to put the time and energy in. The base is very respectful and the bonus payout is AMAZING. It makes you want to work extra hard. Over all you can tell that they care about their employees: health benefits are FREE and they serve FREE lunch daily.

    Cons

    Like other sales jobs, your job is on the line... every month. You need to sell a certain amount every month or you are put on a PDP. They do not really let you have one bad month... you need to be on your game every month. This is quite stressful. I wish that they were a little more forgiving and didnt jump the gun and put you on a PDP so quickly.

    Advice to Management

    In sales, everyone will have a bad month every so often. Dont be so quick to put your hard working employees on a PDP so quickly. Not every sales person reacts well to a PDP. Many sales people will shut down and give up. Maybe its time to find a new approach. Maybe wait until they are continuously having bad months.... then make those decisions.


  8. Helpful (1)

    The Best

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Executive in Phoenix, AZ
    Current Employee - Inside Sales Executive in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Zocdoc is by far the best place I have ever worked. Currently I don't have a college degree and for whatever reason they took a chance with me. I would not be where i am today without this company. The work environment is amazing and i have never worked with a better group of people. Plus the benefits and free lunch don't hurt.

    Cons

    Especially at the beginning they expect a lot. If you don't like to grind this place isn't for you.

    Advice to Management

    I think overall especially in the first 6 months of employment the expectations need to be a little more realistic.


  9. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZocDoc (More than a year)

    Pros

    Flexible hours. Great Benefits. Great Comp plan.

    Cons

    Very tough sale - not meant for the customer service reps who parade as a sales rep. A different type of sale so not for everyone.

    Advice to Management

    Training needs to have more structure to it and be consistent.


  10. Awesome team!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Operations Associate in Phoenix, AZ
    Current Employee - Technical Operations Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ZocDoc full-time (More than a year)

    Pros

    The Tech Ops team has some of the brightest, friendliest, talented individuals I've ever worked with. Working on technology that is built in house is challenging, but the team is incredibly helpful and supportive. Not only are the new people learning, but I continue to learn new things every day! The growth opportunities in this company are incredible, and management meets with team members on an individual basis often to ensure that progress is being made toward long term goals. When looking at the company as a whole, the benefits are great (free lunch everyday, breakfast on Fridays, healthy snacks and beverages; incredible insurance coverage that isn't deducted from your paycheck; cell phone bill covered; among many other things!)

    Cons

    There are times when the work/life balance has been difficult for individuals. Most projects are handled outside of business hours, so your creative time can be somewhat limited.

    Advice to Management

    Keep focusing on developing individuals and helping them reach their goals.


  11. Helpful (2)

    Best career move

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Challenging work, incredible people, great culture, and a product/vision I believe in.

    Cons

    There can be a lack of structure. Execs tend to have major scope creep in their initiatives.



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