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Zumiez Reviews

Updated Jun 9, 2014
Zumiez – Keystone – “100k - Just another way Zumiez gives back to…”

Zumiez – Keystone – “100k - Just another way Zumiez gives back to…”
All Employees Current Employees Only

3.1 144 reviews

80% Approve of the CEO

Zumiez President, CEO, and Director Richard M. Brooks

Richard M. Brooks

(86 ratings)

53% of employees recommend this company to a friend

Review Highlights

Pros
  • At work the environment is laid back and relationship with management is very open (in 10 reviews)

  • You can wear pretty much whatever you want and listen to your own iPod during the day (in 5 reviews)


Cons
  • Mall hours and low pay in comparison to other retailers (in 14 reviews)

  • No hours, unrealistic sales goals, bad pay, have to nag customers constantly (in 11 reviews)

More Highlights
28 Employee Reviews Back to all reviews
Relevance Date Rating
in

     

    Eh

    Sales Associate (Current Employee) New York, NY

    Proschill ,enviroment. ,cool,new, gear. new people, fast pasted,good

    Conshours, suck. Kinda,very,depressing, judgemental, competetive

    Advice to Senior Managementcommunicate with each other.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Dont waste your time

    Second Assistant Manager (Current Employee) Eatontown, NJ

    ProsIn store staff, relatively flexible, decent environment

    ConsManagement is the worse Ive ever dealt with.

    Advice to Senior ManagementGrow up, take care of your staff.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    not worth it

    First Assistant Manager (Current Employee) Fort Collins, CO

    Proslearn a new environment, meet people

    Consdistrict manager, have you to take tests without pay

    Advice to Senior Managementget a clue

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    A sad turn of events

    Second Assistant Manager (Former Employee) Middletown, NY

    ProsOn the floor you get to be yourself, your uniform is your everyday attire and you get to deal with the action sports industry

    ConsAggressive sales, there sales model pulls out any breath of human life the company had in its early days, Management on the district level is constantly changing coming with brand new sets of expectations, once there done with you after they've chewed you up and removed any joy the job once held disregarding years of committed service and personal sales gains throw you out with the trash, in a time web sales are out weighing physical stores rather then address this fact blame there employees for the lack of business flowing through there malls

    Advice to Senior ManagementJobs should be weighed on merit not a high school popularity system

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    rampant unprofessionalism and favoritism

    Anonymous Employee (Current Employee)

    Proswork atmosphere
    opportunity to learn a lot about the retail process
    company perks
    work/life balance
    discount

    Consfavoritism
    co-workers can be judgmental if you don't live the lifestyle
    competition is not friendly
    compensation is bare minimum
    a lot of work is expected for very little

    Advice to Senior ManagementYour store and district managers might know how to make a sales gain, but they do not know how to treat employees. That's why your turn over rate is so high. Favoritism is very common in your laid back atmosphere. It's great when you're a favorite, but extremely frustrating when you're not.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    I want to like it here, But i literally can't stand it.

    Second Assistant Manager (Current Employee)

    ProsGreat Discount, Creative Freedom, Great Product

    ConsMy manager is a control freak and just downright mean. I feel like I would be able to suck it up if my coworkers were cool, but they are also jerks. Each store that I have been in had its own vibe. I guess my store has a @$$hole vibe to it.
    Short notice hours. Pressured into selling.

    Advice to Senior ManagementTake employees off commission. Then the environment will be less competitive and we can focus on the customers like we should be.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A promising let down of a company

    Sales Associate (Former Employee) Highland Village, TX

    Pros-Tight knit community
    -Fun and outgoing atmosphere
    -Decent discounts
    -Reasonable sales goals
    -Commission
    -Great people to work with
    -Good job when you're 16

    Cons-Top management restructure commission sales during busy season like back to school and holiday season
    -dead end Job
    -Advancement are pretty hard in the company, most of the advancement are mostly horizontal changes not any vertical movements
    -Training is horrible, it doesn't teach any helpful selling techniques but it does help you learn their ineffective selling strategies
    -Pay is minimum wage and they really make you work for commission
    -Upper Management is unreasonable at times,
    - District manager are more willing to fire people than actually help them achieve goals

    Advice to Senior ManagementWho cares about the ZUMIEZ 100K Party! Save that money, and give the employees better pay, benefits and opportunities. Zumiez should also make a leadership program that will allow superstar employees to work there way up into the company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Ridiculous

    Anonymous Employee (Current Employee)

    ProsDiscount & you get to play your own music...

    ConsOver-worked!!
    Not getting paid for hours passed close or floor sets.
    NOT ENOUGH SPACE FOR LIKE, 90% OF INVENTORY...
    Your safety is NOT a priority, but carrying shoes up a huge ladder in an unrealistic amount of time is! And expected or prepare to be written up..
    Can't tell you how many times I've almost fallen off the ladder... or nearly had an avalanche of shoe boxes fall on a customers head since the shoes are stacked way too high or just shoved anywhere. :|

    Management just has unrealistic expectations all-round. They want you to make conversation with EVERYONE. Sometimes you're up on that ladder and didn't hear them come in, if the store manager's there and sees them first, god forbid he says hi... Nope you just get an "uhhh... Why haven't you talked to them!?"

    They want you to annoy people, if someone clearly does NOT want to be helped, if you don't want to get yelled at, be prepared to swallow your pride and ask them these stupid, irrelevant questions. Cause that's what this company thinks "build sales" & "loyalty".
    Right, making them feel uncomfortable is going to get them to spend all their money. Ha! If you don't have a full blown conversation, expect to explain what happened.

    You'd think this company is run by a bunch of 12 year olds; there is absolutely no structure at all, no training for new hires or to help employees stay up to date with product knowledge...
    You're given a 21-page packet to read and remember stupid acronyms because, duh, that's how you sell things... C'mon.
    Back to your pay: 9-10$/hr is nothing for an assistant manager. Especially when expected to continue working when I know that everyone's already clocked out for the night... it's absolutely absurd. A few weeks ago during the floor move, we were there till almost 230 in the morning! Which is completely unethical as is, but on my time sheet (and another employee noticed the same) we weren't paid past 930 that night.
    How do you expect me to sell, like I know I know how to, when I can't even take this company seriously? Really tho..

    Advice to Senior ManagementListen to your employees, give them their breaks, get some structure & for god sakes, spend some money and TRAIN THEM!!!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Be cautious

    Anonymous Employee (Current Employee)

    ProsYou get a good discount???

    ConsBe prepared to be lied to and pushed aside due to favoritism...

    Advice to Senior ManagementLook elsewhere

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Attempt to create a good environment for yourself, cause management wont

    Sales Associate (Former Employee) Rockaway, NJ

    Pros-Make Friends
    -Laid Back (Sometimes)
    -Nice Variety of Street wear

    Cons-Terrible Scheduling
    -Management would just give you less and less hours until you had Zero hours and you stop calling in to see if you had hours (easy way for them to say "Hey your fired")
    -Dirty Dirty Dirty, everything is dirty and messy
    -

    Advice to Senior ManagementGet some decent managers in there. Not ones who follow the book word for word, but someone who adapts to situations and creates an environment where other employees WANT to come to work. Instead you create a negative environment for most every person who is not management.

    No, I would not recommend this company to a friend

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