Zumiez Reviews

Former Employee – worked at Zumiez part-time for more than a year

Pros – -Make Friends
-Laid Back (Sometimes)
-Nice Variety of Street wear

Cons – -Terrible Scheduling
-Management would just give you less and less hours until you had Zero hours and you stop calling in to see if you had hours (easy way for them to say "Hey your fired")
-Dirty Dirty Dirty, everything is dirty and messy
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Advice to Senior Management – Get some decent managers in there. Not ones who follow the book word for word, but someone who adapts to situations and creates an environment where other employees WANT to come to work. Instead you create a negative environment for most every person who is not management.

No, I would not recommend this company to a friend

Former Employee – worked at Zumiez full-time for more than a year

Pros – Most of the staff are very friendly
Very easy to get promoted
Gaining commission is so simple
Get to talk to people all day

Cons – Pay for management is rather low
Poor pay is covered up by offering incentives that you may or may not get
Hiring process is long and grueling
Employees are treated like garbage
Corporate has almost no presence in stores
Expectations are situational depending on who's involved
Takes a long time to get anything done

Advice to Senior Management – Treat your employees with respect and dignity. People may be easy to replace, but the things that are allowed to slip through the crack are way over the line. Corporate really needs to be more active at the store level. Most of all stop making promises that you don't intend to keep

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Zumiez full-time for more than 7 years

Pros – Zumiez is a cool job for the discount (40-50% as a store manager) and getting to talk with people all day. It is a great company for those that are motivated and the sales atmosphere is really fun. The people you work with in a shop are generally awesome and tight knit. The benefits are the best I have ever seen in the industry.

Cons – District managers expect a lot, which would not be a problem, but they usually are not willing to help you get the results that you are shooting for. There is a lot of finger pointing at bad numbers, but never help with how to be successful.

Advice to Senior Management – Tell your district managers to get their hands dirty right alongside the rest of the crew and show them how its done!

Yes, I would recommend this company to a friend

Current Employee – been working at Zumiez full-time for more than 7 years

Pros – Parties and events were lots of fun. Meeting new people and making friends throughout US is great

Cons – The way your treated through Communication and PAY

Advice to Senior Management – Communicate to your people alot better and get structure. Also pay your teams what they're WORTH, not the lowest you can possibly get them for.
ALso, do reference checks on your management teams and you'd find out they arent worth your time.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Zumiez part-time for less than a year

Pros – 1- Great money if you get good hours
2- great customers

Cons – 3- The management (atleast at tysons) was awful, the staff was drama ridden and it destroyed my experience and many others

Advice to Senior Management – stop involving your emotions in important decisions and picking favorites amongst the staff

No, I would not recommend this company to a friend

Former Employee – worked at Zumiez full-time for more than a year

Pros – There are great opportunities to party a few times a year with professional riders.

Cons – You don't get paid for all the hours you work. You get yelled at daily, for things that happened on your days off. There is no real disciplinary actions for those who deserve it.

No, I would not recommend this company to a friend

Current Employee – been working at Zumiez part-time for less than a year

Pros – Very relaxed
Co-workers are generally pretty cool
Cool/interesting products
Decent discount (25% off for sales associates)

Cons – Worst hours of any job I've ever worked.
The sales methods we are forced to use are bad, customers find it annoying.
Competitiveness drives down efficiency.
Computers are terrible, pain to use
Managers are generally very incompetent

Advice to Senior Management – Get rid of individual sales goals, give sales associates more hours, invest in a new computer system.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Zumiez full-time for less than a year

Pros – Awesome discounts, 50% off in house brands, other discounts depend on your position. You learn to really love your coworkers like family, and they do introduce you to the job in a way that makes you think you're going to love it.

Cons – Have you ever been into a Zumiez and been so annoyed by their constant "customer service" that you didn't even want to shop anymore? Yeah, that's their company policy. You HAVE to do that, even if people obviously don't want to be talked to or helped. Believe it or not, it does happen. The compensation is horrible. As a second assistant I only make $10.50/hr, on the high end, as compared to other places that START their assistants at $14-15/hr. The company plays favorites, they expect you to drop your life and everything you're doing to work for Zumiez.... everyone is very hard to please. Every store has way too much merchandise in it and there isn't any formal training. This company is awful.

Advice to Senior Management – Get some meds for your ADD and do something productive.

No, I would not recommend this company to a friend

Current Employee – been working at Zumiez full-time for more than a year

Pros – The ability to skate around the office was rad, especially at the new HQ office.

Lot's of free booze on company outings, These people drink which can be fun.

It is nice to know you are working for a leader in the industry.

Cons – Office politics are exactly like highschool.

It is very much a popularity contest here. Very little clear direction for creatives, and senseless changes on every project all the way up the management chain.

It is almost like every manager has to put his opinion and 2 cents in so they feel as if they are doing their job or something. It is one thing to be detailed and over examine big projects, but having 15 revisions for something that will be up online for 2 weeks is a waste of time and just ads stress.

There isn't trust on an tasks. The management really likes to hold your hand and use you as a tool.

All in all if you want to be a tool or are the cool kid in highschool come join us!

Advice to Senior Management – Trust your employees, that they will do the best job. Using us just as tools will only get you so far and leave us bitter.

No, I would not recommend this company to a friend

Former Employee – worked at Zumiez part-time for more than a year

Pros – learn skills in skate board repair and assembly, discount on clothing (only through the store manager though), and cool atmosphere

Cons – essentially they pay you minimum wage, expect you to hit unreasonable sales quotas in little time (ie. $10,000 in sales on a four hour shift on a Tuesday night), they criticize when you sell fewer yet more expensive items compared to many items of little monetary value.

Advice to Senior Management – Give your sales force real incentive to hit quotas, by 1. making them realistic and achievable goals for the location and time span 2. Give them commission on all sales not just ones over $100 3. Do not give your employees a smile or a frown face next to their name reflecting their performance, This is not a preschool class, it is truly an insulting form of motivation.

No, I would not recommend this company to a friend