Zumiez Reviews

Updated July 26, 2014
Updated July 26, 2014
153 Reviews

3.2
153 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Zumiez President, CEO, and Director Richard M. Brooks
Richard M. Brooks
90 Ratings

Review Highlights

Pros
  • At work the environment is laid back and relationship with management is very open (in 10 reviews)

  • You can wear pretty much whatever you want and listen to your own iPod during the day (in 5 reviews)


Cons
  • Mall hours and low pay in comparison to other retailers (in 14 reviews)

  • No hours, unrealistic sales goals, bad pay, have to nag customers constantly (in 11 reviews)

More Highlights

42 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Experience, a few bad managers, low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Zumiez

    Pros

    Great if you like working with people. Lots of experience.

    Cons

    Some really bad managers, Not the best pay

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    It was fine, but also annoying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Arlington, TX
    Former Employee - Sales Associate in Arlington, TX

    I worked at Zumiez part-time for more than a year

    Pros

    Laid back atmosphere
    No uniform
    You got commission, even though the rate was kind-of low, you could make lots of money off big sales.
    My fellow employees were very kind. Especially my first manager.

    Cons

    Low amount of hours
    Very stingy on sales goals
    Customer interaction felt extremely forced. Even if a customer didn't want to be bothered you were encouraged to talk to them.

    Advice to ManagementAdvice

    Stop shoving STASH down everyone's throat.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Low pay, Highly Competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager  in  Eureka, CA
    Former Employee - Second Assistant Manager in Eureka, CA

    I worked at Zumiez part-time for less than a year

    Pros

    Decent Commission structure, lots of available tools for success, casual work environment, great discount.

    Cons

    Overly competitive, Lack of structure in training for new employees, very unprofessional work environment at times.

    Advice to ManagementAdvice

    Be more professional!! Also the pay for assistant managers and store managers is very low compared to that of similar companies.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Disorganized and unfair

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zumiez

    Pros

    commission and a friendly environment

    Cons

    lack of commitment and ability to move up. terrible hours and they take advantage of you severely as a manager

    Advice to ManagementAdvice

    give people more opportunity to move up and someone to talk to to resolve problems late at night when performing store closing procedure

  6.  

    Great company, bad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Los Angeles, CA
    Former Employee - Sales Associate in Los Angeles, CA

    I worked at Zumiez as an intern for less than a year

    Pros

    Zumiez was a great place to work with extremely friendly and laid-back (yet professional) staff.

    Cons

    There was a mixup and something was supposedly stolen by a kid in the fitting room, and without even giving me and another co worker a chance to explain, we were asked not to come back. Other than that though, my experience there was highly positive.

    Advice to ManagementAdvice

    Better system in the fitting rooms

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zumiez

    Pros

    Thought process training, events...but they get old, meeting great friends along the way

    Cons

    Wage, unclear expectations, work/life balance, constantly moving the goal post, lack of professionalism.

    Advice to ManagementAdvice

    Recognize what human capital is really worth

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Zumiez full-time for more than a year

    Pros

    the people were wonderful
    the discount rocks!
    100k!!!!!!

    Cons

    if you are not a favorite you will not go anywhere.
    The pay is HORRIBLE, the hours are to much.
    They will make you feel awful about your self if you don't do things the ZUMIEZ way
    You are promised so much, and it is never delivered.

    Advice to ManagementAdvice

    rememeber the people who got you to management... learn to work with your teams and teach.
    stop taking advantage of your employees

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  West Nyack, NY
    Former Employee - Sales Associate in West Nyack, NY

    I worked at Zumiez part-time

    Pros

    If you like extreme sports than this is a great place to work. great for sales and customer service experience

    Cons

    they make you non stop talk to customers. when i walk into the store now as a customer, i find them really annoying and its actually kind of a turn off

    Advice to ManagementAdvice

    don't be so aggressive when selling. there is such thing as customers "just browsing"

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Zumiez part-time for less than a year

    Pros

    Experience and it's fun. really chill

    Cons

    Management is terrible. Manger is irresponsible and I respect some of the assistant managers more.

    Advice to ManagementAdvice

    Please keep your general mangers on track they are slaking

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Overall good company but management is very selective in promotions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operator  in  Corona, CA
    Former Employee - Operator in Corona, CA

    I worked at Zumiez full-time for more than 3 years

    Pros

    Culture
    Friendly
    Events
    Company provides lunch on OT days
    Always a good vibe

    Cons

    Pay
    Hours
    Management
    Stressful
    Unrealistic expectations for the pay.

    Advice to ManagementAdvice

    Listen to floor employees and take advice from all employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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