Zumiez
3.1 of 5 136 reviews
www.zumiez.com Everett, WA 5000+ Employees

Zumiez Reviews

Updated Jul 7, 2014
Zumiez – Keystone – “100k - Just another way Zumiez gives back to…”

All Employees Current Employees Only

3.1 136 reviews

                             

80% Approve of the CEO

Zumiez President, CEO, and Director Richard M. Brooks

Richard M. Brooks

(82 ratings)

53% of employees recommend this company to a friend
40 Employee Reviews Back to all reviews
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    Energetic and competitive! One of the few companies that still value their employees

    Store Manager (Former Employee)

    ProsGreat Product, growth potential, discount and incentives. One of the few retailers out there that focus on valuing the customer as well as the store teams. Great for someone who is looking to gain retail experience, have fun and sell great product.

    Cons- On-boarding and training programs for external management hires.
    - Good training programs but the way the sales training was written was a little overwhelming for new hires when they are new to the lifestyle of the company.

    Advice to Senior ManagementKeep it up! I have never interacted with such a passionate team of people on all levels. Rare to actually see a corporate team who's drive and commitment matches or exceeds the field teams.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great company if you're in the right district

    First Assistant Manager (Former Employee)

    ProsRelaxed and fun environment! get treated with cool trips and prizes plus good discounts. Generally good co workers.

    ConsSales kids generally get screwed.... personally don't think the job is worth it unless you need a very minimal seasonal job or get management. We weren't generally suppose to fire people... just not schedule them. Some unethical things going on with the company. Though if you're at least management you'll get treated better.

    Advice to Senior ManagementStop with the power trips.

    Yes, I would recommend this company to a friend

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    A lot of opportunity here

    Second Assistant Manager (Current Employee)
    Portage, MI

    ProsThere is so much opportunity to move up with this company quickly. You also have the chance to do a lot of cool things if you do well with sales.

    ConsYou have to talk to a lot of really stupid/annoying customers that think they are super cool. You barely get paid compared to similar companies like Pac Sun.

    Advice to Senior ManagementDon't sell so much cat stuff.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1st Assistant Manager

    First Assistant Manager (Former Employee)
    Prince William, VA

    ProsYou get to wear whatever you want to work that isnt offensive of course, and the culture of the company is great! Its a very young and modern company but it does not lose the focus of being a family friendly enviroment. Greatest retail company I have ever worked for. Promotions happen consitently as long as your performance is consistent, within the first year with the company i was promoted from Seasonal Sales Associate to Part Time Sales Associate to Second Assistant and then to First Assistant, I was on my way up to becoming a Store Manager had I not taken a position with a different company.

    ConsYou have to socialize with everyone and not be shy if not then this place is not for you.

    Advice to Senior ManagementKeep your sales associates happy and your stores will thrive. Unhappy sales associates leads to lack of enthusiasm and motivation to do any work or sell at the stores. I have learned this from experience as a sales associate and also as an assistant manager.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    underpaid but the perks are worth it

    Graphic Designer (Current Employee)
    Lynnwood, WA

    Prostattoo/piercing acceptance. dog friendly, private skatepark, full kitchen with amazing cooks. amazing people all around

    Consunderpaid, lack of communications between departments when cross referencing projuects

    Advice to Senior Managementpay more attention to the little guy who wants to become a better employee

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It was fun but high expectations form managers

    Sales Associate (Current Employee)
    Tampa, FL

    Prosminimum wage+comission, Laid back environment, good training program

    ConsHigh sales goals, expected to make sales goals and maintain an entire store with usually no more than 2 employees working, dealing with the kids who come in and make messes and don't buy a thing.

    Advice to Senior ManagementManagement was good, they go out of their way to teach how to sell, keep up the good work.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    It was a great place to work in high school

    Anonymous Employee (Current Employee)

    ProsThey worked around your schedule, and everyone who worked there was great.

    ConsNot much room for advancement.

    Advice to Senior ManagementConsider promoting employees more often.

    Yes, I would recommend this company to a friend

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    I enjoyed working at Zumiez

    First Assistant Manager (Current Employee)
    Orem, UT

    ProsZumiez has great perks and discounts. Fun employee incentives and a good snow/skate culture.

    ConsThe leadership at Zumiez is unprofessional and demotivating.

    Advice to Senior ManagementHigher paying and more professional

    Yes, I would recommend this company to a friend

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    Fun job, sometimes stressful environment

    Sales Associate (Former Employee)
    Fort Worth, TX

    ProsThe employees who worked there were pretty young so it was a fun job for the most part. There is no dress code so you are free to wear whatever you want. Employees get a pretty good discount on merchandise.

    ConsDue to the commission based role, there would be disputes over who should get the sale on a number of occasions. As with any other commission based jobs, this can lead to tension in the workplace from time to time.

    Advice to Senior ManagementGet rid of the commission, switch to a higher hourly wage. This will lead to less tension between coworkers.

    No, I would not recommend this company to a friend

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    Great Work experience overall. Co-workers are great people to work with.

    Sales Associate (Current Employee)
    Torrance, CA

    Pros-Commission
    -Co workers look after you and help you with mistakes
    - Awesome clothing
    - Great Discount
    - helps you develop communication skills
    - Celebrities sometimes shop there(depending on your location)
    - store plays great music like Classic rock music, Underground hip hop, hip hop, Mainstream rap

    Cons- On call
    - Sometimes not enough work hours given

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Zumiez reviews and ratings — including employee satisfaction and approval rating for Zumiez CEO Richard M. Brooks. All 40 reviews posted anonymously by Zumiez employees.