arvato AG Reviews

Former Employee – worked at arvato AG

Pros – Big company, Good benefits, professional environment & great work experience you can place on your resume.

Cons – Compensation, Management style & career growth opportunities.

Current Employee – been working at arvato AG

Pros – close to my house and free food

Cons – controlling and lot of micro management

Advice to Senior Management – create healthy environment for employees.

Current Employee – been working at arvato AG

Pros – The location. Weaverville North Carolina is a beautiful place to live. It is very close to Asheville.

Cons – It is a dying industry.

Advice to Senior Management – Don't burn your people out.

Former Employee – worked at arvato AG full-time for less than a year

Pros – nice and clean office with lots of friendly people !

Cons – lots of not useful training !

Advice to Senior Management – decide on how you want to manage this business and don't change it for a time!

No, I would not recommend this company to a friend

Former Employee – worked at arvato AG full-time for less than a year

Pros – comfortable working environment and shifts.

Cons – politics in management and operations.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at arvato AG full-time for more than a year

Pros – I worked with good people. Management was genuinely interested in their employees

Cons – Hours. God help you if you got the graveyard shift.

Advice to Senior Management – Allow more time to recover from bad calls. At the end I burned out because I couldn't take a break or even go to the washroom and I only 5 minutes personal time. Ever

Yes, I would recommend this company to a friend

Former Employee – worked at arvato AG full-time for less than a year

Pros – Young group of people, made a lot of friends there and had overall a positive experience. Friendly Management.

Cons – Low salary and huge turnover of people (due to the salary most probably).

Advice to Senior Management – Make more group activities, some employees feels at time just as an anonymous number, try to let them understand you know who they are. Raise salaries to reduce turnover.

Yes, I would recommend this company to a friend

Current Employee – been working at arvato AG full-time for more than 3 years

Pros – - Benefits Package
- Open Door Policy so easy access to management
- extremely tolerant with absenteeism and gaming the system
- very flexible with scheduling for medical or family needs
- Employee Purchase Program with some major vendors

Cons – - no pay raises
- pay rate based on position with experience being irrelevant
- serious lack of communication between the management and entry level staff
- leadership skills lacking
- no room for advancement as most departments are very small

Advice to Senior Management – Hire some leaders, get better communication between departments and empower people to make decisions as it takes way too long to get even simple things fixed.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at arvato AG part-time for more than a year

Pros – Pretty straightforward job duties (i.e. answer phone inquiries, assist customers in booking flights, cancelling flights, checking availability of flights, etc.)
Lots of interesting people to working from different countries.
Fairly flexible but start as Full-time before asking to go part-time if you're a student (they won't hire you if you apply for part-time usually)
Get lieu hours for maintaining a certain level of customer satisfaction and ability with programs.

Cons – Not really a lot of growth opportunities.
A lot of people who work there are somewhat depressed and feel like they've hit a brick wall in their lives.
Work can be boring and monotonous at times.
High turnover rate.

Advice to Senior Management – Try to create more reward programs to boost moral.
Create more opportunities for career development and growth.

No, I would not recommend this company to a friend

Current Employee – been working at arvato AG

Pros – Large company with a strong tradition
Privately held; no quarterly pressure to meet analysts' expectations
Global presence

Cons – WRT North America, no discernible vision for the future of the company
Minimal cooperation between different sites
Matrix-type organizational structure with too many VPs

No, I would not recommend this company to a friend