comScore

  www.comscore.com
  www.comscore.com

comScore Reviews

Updated August 8, 2014
Updated August 8, 2014
137 Reviews
3.2
137 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
comScore Chief Executive Officer Serge Matta
Serge Matta
9 Ratings

Review Highlights

Pros
  • Work/ Life balance is there and we get laptops to work from home for any emergencies (in 12 reviews)

  • Most coworkers are very smart, a lot to learn from them; laid back work environment (in 10 reviews)


Cons
  • Lousy work-life balance, no training or support for promising rising stars (in 10 reviews)

  • can have long hours depending on client and project (in 9 reviews)

More Highlights

29 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Good launching pad/stop-over but not a destination

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at comScore full-time (more than an year)

    Pros

    Smart, talented employees. Well-known respected company - a good place to have on your resume. Friendly co-workers.

    Cons

    Management style is directionally vague. Many of the core senior people have left. The company does not do a good job of retaining people - very high turn-over. A pretty high degree of politics and clique's. The company has too many products and sales is not rewarded for selling any particular product line. There's a lack of focus/resources on any other product outside of vCE

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Good product but poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Technician in Lehi, UT
    Former Employee - Customer Support Technician in Lehi, UT

    I worked at comScore full-time (less than an year)

    Pros

    It provides opportunity to work with others internationally. The colleagues are fun and the workplace is comfortable.
    Provide good compensation and benefits.

    Cons

    Lack the proper training and communication to grow and develop in the company. The product is extremely complex and you are placed in a position to be expected to learn and utilize it without any training courses. They are just beginning to build a decent knowledge-base to better this situation but it is still in the beginning stages.
    Management will promise to work with you so that there won't be any surprises on where you stand, but that is very far from the truth. It seems that the management is more focused on the drama within comScore than the customers they are supposed to support. Working hard goes unnoticed because most management is overseas. They report in on a phone call once a week to basically tell you what you are doing wrong. Always leaving you with a sense of discouragement and never knowing if you are going to have your position another week or not. For the Customer Support role, it does not seem to matter at all if you provide excellent customer service. The key is trying to read the minds of upper management.

    Advice to ManagementAdvice

    I wish they gave us this opportunity within the company to give advice. That would be a strong suggestion.
    Also, it can be difficult managing an office overseas, but management should also be responsible for learning how to better communicate with the team as that is part of the role. Unfortunately, the support team had to do this job. It would be very pleasing to encourage your team and staff at least every once in a while. Also, letting the team have the opportunity to give feedback and share ideas with others without feeling a sense of judgement and downgrading individuals who work very hard but may not have the aptitude or level of experience that other support technicians may have.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Unappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Manager in Chicago, IL
    Current Employee - Campaign Manager in Chicago, IL

    I have been working at comScore full-time (more than an year)

    Pros

    Depends what on what position. In the my department, you are basically dumped on and don't get compensated properly.

    Cons

    The workload, the people/environment can be stifling

    Advice to ManagementAdvice

    Rewards based on someone's performance

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    A company with (1) goal: get acquired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at comScore full-time

    Pros

    - respectable reputation from the outside looking in
    - Excellent thought-leadership research being published routinely
    - one of the original analytics companies in the digital space led by pioneers in market research
    - some talented people, albeit they don't stick around for very long :(
    - It's fun to count the # of swear words the CEO can spew out when people forget to mute their lines during large internal conference calls. His temper is legendary.

    Cons

    - most unprofessional leadership / management i've reported to (+20 year career) = dishonest, fear-driven environment of the highest order.

    - little to no valuable hands-on training despite what they tell you = you have to work all the time to keep up. You will often times do the work of (2) people. You're in the deep-end from the day you start.

    - I've overheard SVPs concede that they'd NEVER sell for this company based on how they manage the business. Highly erratic revenue goals = very erratic (poop rolls down hill) management practices.

    -comScore is chronically laying people off in pursuit of trying to remain profitable. Understaffing is the norm there & you will work evenings & weekends regularly AND you will encounter checkpoints w/out anyone there to address client-facing time-sensitive requests everyday = bad for business relationships

    -Their legacy business (syndicated) is on the verge of decline based on the rapid evolution of media buying & the the rapid decline of their consumer panel which is among their only 'real' differentiators among competitors. This is exactly why the want to SELL the company.

    -They do not have a credible footprint/measurement approach in the mobile channel which is as important as their efforts to develop multi-platform solutions = soon will run into a brick wall if they're not acquired. Their business has an expiration date & it's closer than it appears.

    Advice to ManagementAdvice

    Keep on truckin'!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Decent First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Specialist in Seattle, WA
    Former Employee - Client Service Specialist in Seattle, WA

    I worked at comScore full-time (less than an year)

    Pros

    The satellite offices allow to you to work with much freedom and independence. The Pioneer Square office in Seattle, in particular, is in a great location. comScore is well-known in digital advertising and therefore makes for a decent first job.

    Cons

    I joined comScore with one of their acquired companies. From the onset, it was very clear that employees of acquired other companies were not happy with the way integration was handled and I quickly gained the same opinion. With very few growth opportunities and poor access to management, many of my former team members left within the first year.

    Advice to ManagementAdvice

    Take the time to listen to your employees and respond to their concerns.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    great for college hires

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at comScore

    Pros

    free snacks
    no dress code jkhkjhkjh

    Cons

    long working hours
    learning curve for the first year

  8. 2 people found this helpful  

    Immature exe. and sr. management with lack of vision . Greedy exes are bored with the company and just want a buyout.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at comScore full-time (more than 3 years)

    Pros

    The general employee pool has some of the brightest people I have ever come across. There is potential.

    Cons

    The company spends a ton of money recruiting with top schools but does nothing to advance these entry level employees. Long-time managers are promoted and moved into other departmental managerial roles where they have no prior experience. This wreaks havoc and leaves a fat mid layer of VPs and SVPs that do nothing except bicker. Expect tons of work with little reward or appreciation. The old guard is king here.

    Advice to ManagementAdvice

    Encourage new ideas and execute on them. Cultivate talent. Don't waste potential.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Great brand name, intelligent co-workers, crappy loyalty and worse management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prod in Reston, VA
    Former Employee - Prod in Reston, VA

    I worked at comScore (more than 3 years)

    Pros

    If you are starting out in the digital media space, this is a great place to do so. Terrific on-ramp training program, great exposure to many top-notch brands and clients, great way to get a foot in the door. And I enjoyed the opportunity to work with some of the best and brightest in the marketing research and advertising space.

    Cons

    Lousy work-life balance, no training or support for promising rising stars. Most senior management and divisions don't care for their directs or teams. Almost 100% turnover of my group in less than 8 months. Doesn't really care for their employees, no loyalty or recognition for service or accomplishments. Very political environment.

    Advice to ManagementAdvice

    Need to look at why attrition is incredibly high while morale and retention so low in most groups. Reputation of burning and churning great people, which is killing culture.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Hideous management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at comScore full-time

    Pros

    Pretty flexible, which keeps people around a long time

    Cons

    Many managers are promoted into management because of tenure - not for any other reason. Managers are not trained and very average. No mentorship, lots of finger-pointing.

    Advice to ManagementAdvice

    It doesn't matter what I say, they will never listen.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    company has dramatically changed over time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in San Francisco, CA
    Former Employee - Vice President in San Francisco, CA

    I worked at comScore full-time (more than 8 years)

    Pros

    Very smart group of folks. Many different divisions and solution sets on which to work. Relatively flexibly work environment. Wonderful and exciting clients.

    Cons

    HR not an advocate for employees and workers feel like they cannot get help.Sales Operations folks are inexperienced creating realistic comp plans that reward and incent sales people.comp plans change each year and not for the better. Company has grown so large that your division/team/region may get completely lost in the shuffle of product management roadmaps.

    Advice to ManagementAdvice

    Take a very close looks at why so many employees have been leaving. What divisions are they in? Who are their managers? What roles are they in? comScore is a research company. But if you do not do research on why you cannot retain strong talent then you are failing yourself. And for god sake's, start doing exit interviews! Your products are superb, but if you fail to retain your employees not only will you fail in meeting your revenue goals, but you will get very bad WOM reviews about working at the company.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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