eBay Enterprise Reviews

Updated August 25, 2015
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4.0
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eBay Enterprise President Craig Hayman
Craig Hayman
19 Ratings

Pros
  • The only pro is that you can work from home but that's not even great because you are expected to work 60 hours a week (in 13 reviews)

  • Bagels on Wednesdays, Chips on Fridays (in 11 reviews)

Cons
  • Working from home should be consider to create better work/life balance (in 24 reviews)

  • no career path , no work life balance , bad senior management, instead of fixing the source of the problems they fall trying, by adding a new process (in 9 reviews)

More Pros and Cons

74 Employee Reviews

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  1. Too much negative movement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The best work-life balance I think I've ever experienced.

    Cons

    Professional limbo, layoffs, unstable where some stability would be nice (organization structure, roles, goals, etc...)


  2. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Supervisor in Melbourne, FL
    Current Employee - Customer Service Supervisor in Melbourne, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay Enterprise (More than 3 years)

    Pros

    Employee friendly and great benefits.

    Cons

    Peak season is the holiday season.

    Advice to Management

    Listen to employees


  3. Interesting Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at eBay Enterprise full-time

    Pros

    Opportunities abound. Clear cut direction

    Cons

    Work/Life balance improvements needed.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Philadelphia, PA
    Former Employee - Business Analyst in Philadelphia, PA
    Neutral Outlook
    Approves of CEO

    I worked at eBay Enterprise (More than a year)

    Pros

    Wonderful people. Great environment. Exciting and fast-paced. Room for growth.

    Cons

    A lot of turnover leaving a great deal of uncertainty.


  6. eCommerce Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in King of Prussia, PA
    Current Employee - Anonymous Employee in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay Enterprise full-time (More than 5 years)

    Pros

    Technology company. Pure Ecommerce platform Smart people. Customers facing experience

    Cons

    Not really I like working here.

    Advice to Management

    Plan, Plan and Plan.


  7. Anonymous Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, flexible work schedule, great people, opportunity to advance

    Cons

    Inconsistent communication from management


  8. eBay Call Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Eau Claire, WI
    Current Employee - Operations Supervisor in Eau Claire, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Benefits, good PTO, good room for promotion. The center itself is clean and well-maintained. We have on and off-site IT that can assist with issues 24 hours a day.

    Cons

    Takes a long time to make business decisions. Hiring decisions are outsourced to a talent acquisition team that knows little about our day-to-day business, which makes it difficult for me to hire to fit my needs.

    Advice to Management

    Cutting the red tape so that decisions that affect a specific site are made in that site. So often positive change is stalled by higher-ups that don't see the value because they are not close enough to the issue.


  9. Implementation Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Engineer in Boca Raton, FL
    Former Employee - Implementation Engineer in Boca Raton, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at eBay Enterprise full-time (More than a year)

    Pros

    Small company with good atmosphere and team spirit. Some opportunities to grow.

    Cons

    growing pains of a small acquired company merging with large company.

    Advice to Management

    I have no advice for this company. There are many things that they need to do to fit within a large company culture..


  10. Customer Service Rep

    Former Employee - Customer Service Representative in Brunswick, GA
    Former Employee - Customer Service Representative in Brunswick, GA

    Pros

    Great Benefits and above average on PTO days.

    Cons

    Not much room for personal time off, you have PTO and it is hard to take it because they only allow so many hours per vertical a day.

    Advice to Management

    Stop Micro-managing


  11. Bright Future

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay Enterprise full-time

    Pros

    CEO vision and strategy. Intelligent, driven workforce will help executive leadership realize lofty goals. Uncertainty permeates the business climate, but an eventual split will unearth tremendous potential for an armed and dangerous ecommerce juggernaut.

    Cons

    Development of talent in my department. Peak work life balance. Uncertainly, even when looked at through a positive lens, is scary.

    Advice to Management

    Be as transparent as realistically possible during a stressful time for all employees. Put your talent in the best position to succeed. As success is realized, compensate fairly the hard work and commitment to companies vision.



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