eBay Enterprise Reviews

Updated March 18, 2015
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20 Reviews
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eBay Enterprise President Craig Hayman
Craig Hayman
17 Ratings

20 Employee Reviews

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  1. awesome

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise

    Pros

    it was a good experience I loved it

    Cons

    nothing was bad at this job I loved it

  2. An opportunity to learn the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise

    Pros

    Fun atmosphere, global employer network, familiar clients.

    Cons

    Busy busy busy busy busy

    Advice to ManagementAdvice

    Create and enforce SOPs

    Recommends
    Positive Outlook
  3. Graphic Designer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise

    Pros

    Culture, variety of work, flexibility

    Cons

    Corporate politics, some of the leadership.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT/IS in Denver, CO
    Current Employee - IT/IS in Denver, CO

    I have been working at eBay Enterprise full-time (more than a year)

    Pros

    Lots of oppurtunity for good employees

    Cons

    Lots of work for all employees

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  6. It was a great overall experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate in Shepherdsville, KY
    Former Employee - Warehouse Associate in Shepherdsville, KY

    I worked at eBay Enterprise full-time (less than a year)

    Pros

    Many perks. Interesting work. Fun work environment.

    Cons

    Long hours. Communication errors between managers.

    Advice to ManagementAdvice

    Warehouse managers need a better way of communicating.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. Job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise

    Pros

    personal growth is good. Ample opportunities.!

    Cons

    work load is high. Some time you have to work on week ends as well.

  8. this company is an amazing company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Richwood, KY
    Current Employee - Warehouse Associate in Richwood, KY

    I have been working at eBay Enterprise full-time (more than 3 years)

    Pros

    awesome people to work with. vacation days are the best i have ever seen. the money is really good

    Cons

    working on your feet all day

    Advice to ManagementAdvice

    nothing

    Recommends
    Positive Outlook
    Approves of CEO
  9. It just keeps getting better and better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in King of Prussia, PA
    Current Employee - Senior Manager in King of Prussia, PA

    I have been working at eBay Enterprise full-time (less than a year)

    Pros

    Brilliant, engaged, engaging, excited people who are all motivated to do something extraordinary every day.
    Shared Commitments and Behaviors that are embraced and lived and make a difference every day, in every interaction.
    Lots of growth opportunity - personal and professional development. Chances to grow and contribute in different ways. Talent is recognized and cultivated.
    Excellent work environment - It is a pleasure to be in the office, even though I can work from home!
    Outstanding benefits including a paid sabbatical every 5 years - to recharge and come back rejuvenated.

    Cons

    The company has growing pains. Our growth is phenomenal and systems and processes need to catch up. There are worse problems to have!

    Advice to ManagementAdvice

    Stay on this path and keep gaining traction.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Great place to work. The company provided training for new products and educated customer reps on what to expect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Melbourne, FL
    Former Employee - Customer Service Representative in Melbourne, FL

    I worked at eBay Enterprise full-time (more than 3 years)

    Pros

    A lot of cross training with other companies

    Cons

    Needs to increase the pay

    Recommends
    Approves of CEO
  11. GSI Commerce, now eBay Enterprise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Melbourne, FL
    Former Employee - Customer Service Representative in Melbourne, FL

    I worked at eBay Enterprise full-time (less than a year)

    Pros

    They give two weeks of training, and the work reviews and training continue weekly once on floor. When the holiday season is in full swing, there is often no time for breaks (or breathers), so every now and then someone will walk by handing out pretzels, bottles of water or soft drinks, cookies, etc. At season's end, the retailing partners often offer their samples at hugely discounted prices for employees, and everyone gets a fair chance at getting them. If you make it through the season without quitting or being fired, there's a $1/hour worked bonus in January.

    Cons

    It may have been the toughest job I've ever had. While I love customer service, it's sometimes hard to connect with someone who phones in because of a problem with an order they've received. I liken it to road rage where, because they're anonymous, many times civility is thrown out the window, and they feel they're entitled to a reward because they've been inconvenienced; and the louder they are, the greater the chance of getting that reward. The huge majority of complaint calls were not this way, but unfortunately, the ones that were stick out in my mind more vividly.

    Advice to ManagementAdvice

    No advice. I think they did a fantastic job.

    Recommends
    Positive Outlook
    Approves of CEO

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