eBay Enterprise Reviews

Updated April 12, 2015
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5.0
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eBay Enterprise President Craig Hayman
Craig Hayman
1 Rating

Pros
  • The only pro is that you can work from home but that's not even great because you are expected to work 60 hours a week (in 13 reviews)

  • Bagels on Wednesdays, Chips on Fridays (in 11 reviews)

Cons
  • Working from home should be consider to create better work/life balance (in 24 reviews)

  • no career path , no work life balance , bad senior management, instead of fixing the source of the problems they fall trying, by adding a new process (in 9 reviews)

More Pros and Cons

24 Employee Reviews

Sort: Popular Rating Date
  1. awesome

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise

    Pros

    it was a good experience I loved it

    Cons

    nothing was bad at this job I loved it


  2. An opportunity to learn the business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun atmosphere, global employer network, familiar clients.

    Cons

    Busy busy busy busy busy

    Advice to Management

    Create and enforce SOPs


  3. Graphic Designer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise

    Pros

    Culture, variety of work, flexibility

    Cons

    Corporate politics, some of the leadership.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT/IS in Denver, CO
    Current Employee - IT/IS in Denver, CO

    I have been working at eBay Enterprise full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of oppurtunity for good employees

    Cons

    Lots of work for all employees

    Advice to Management

    Keep it up


  6. It was a great overall experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Shepherdsville, KY
    Former Employee - Warehouse Associate in Shepherdsville, KY

    I worked at eBay Enterprise full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Many perks. Interesting work. Fun work environment.

    Cons

    Long hours. Communication errors between managers.

    Advice to Management

    Warehouse managers need a better way of communicating.


  7. Job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise

    Pros

    personal growth is good. Ample opportunities.!

    Cons

    work load is high. Some time you have to work on week ends as well.


  8. this company is an amazing company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Richwood, KY
    Current Employee - Warehouse Associate in Richwood, KY

    I have been working at eBay Enterprise full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    awesome people to work with. vacation days are the best i have ever seen. the money is really good

    Cons

    working on your feet all day

    Advice to Management

    nothing


  9. It just keeps getting better and better!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in King of Prussia, PA
    Current Employee - Senior Manager in King of Prussia, PA

    I have been working at eBay Enterprise full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Brilliant, engaged, engaging, excited people who are all motivated to do something extraordinary every day.
    Shared Commitments and Behaviors that are embraced and lived and make a difference every day, in every interaction.
    Lots of growth opportunity - personal and professional development. Chances to grow and contribute in different ways. Talent is recognized and cultivated.
    Excellent work environment - It is a pleasure to be in the office, even though I can work from home!
    Outstanding benefits including a paid sabbatical every 5 years - to recharge and come back rejuvenated.

    Cons

    The company has growing pains. Our growth is phenomenal and systems and processes need to catch up. There are worse problems to have!

    Advice to Management

    Stay on this path and keep gaining traction.


  10. Great place to work. The company provided training for new products and educated customer reps on what to expect.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Melbourne, FL
    Former Employee - Customer Service Representative in Melbourne, FL

    I worked at eBay Enterprise full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    A lot of cross training with other companies

    Cons

    Needs to increase the pay


  11. GSI Commerce, now eBay Enterprise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Melbourne, FL
    Former Employee - Customer Service Representative in Melbourne, FL

    I worked at eBay Enterprise full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They give two weeks of training, and the work reviews and training continue weekly once on floor. When the holiday season is in full swing, there is often no time for breaks (or breathers), so every now and then someone will walk by handing out pretzels, bottles of water or soft drinks, cookies, etc. At season's end, the retailing partners often offer their samples at hugely discounted prices for employees, and everyone gets a fair chance at getting them. If you make it through the season without quitting or being fired, there's a $1/hour worked bonus in January.

    Cons

    It may have been the toughest job I've ever had. While I love customer service, it's sometimes hard to connect with someone who phones in because of a problem with an order they've received. I liken it to road rage where, because they're anonymous, many times civility is thrown out the window, and they feel they're entitled to a reward because they've been inconvenienced; and the louder they are, the greater the chance of getting that reward. The huge majority of complaint calls were not this way, but unfortunately, the ones that were stick out in my mind more vividly.

    Advice to Management

    No advice. I think they did a fantastic job.



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