eBay Inc. Reviews

Updated April 21, 2015
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eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
92 Ratings

124 Employee Reviews

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  1. Helpful (2)

    Work here if u can work under micro-managers, can attend full day meetings & can work after 5 post full day meeting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Jose, CA
    Current Employee - Software Engineer in San Jose, CA

    I have been working at eBay Inc. full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice work life balance
    Decent benefits and pay
    Company full of Indians so if you are an indian you won't feel like you are outside India.
    In fact right now people are doing lot of WFH, studying for interviews so that they can get out of ebay asap.
    Don't be fooled by fake reviews posted by HRs, look deeper and you will find some really insightful reviews.
    Unfortunately I think that's what the HRs are paid for sometimes.

    Cons

    Good for people who can build trendy stuff for demos just so that their managers can attract attention of others and senior execs and get promoted during the performance evaluation period.
    It's sad to see that managers are considered higher in ranks over software engineers so in the end even when software engineers know the right thing, they are forced to do what their managers want.
    Some managers even micro manage your day, like asking your status 2-3 times in a day, checking on your code commits on a daily basis, and sometimes even being rude by asking what did you do today at the end of the day.
    There's too much technical debt and none of the managers are interested in working towards clearing that mess, meaning it will keep getting bigger and bigger.
    I have also seen some managers reviewing code of the architects and giving feedback as if like peer reviews even though they are not the other person whom the architect had worked with directly at code level. Thus the process of getting the code through all the way to production takes several weeks to 2-3 months

    Advice to Management

    Please let the engineers drive the company and not the managers otherwise the company will be a dead place for engineers.

  2. Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II in San Jose, CA
    Current Employee - Software Engineer II in San Jose, CA

    I have been working at eBay Inc. full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good work life balance
    some smart people

    Cons

    biased culture
    politics
    problematic performance review
    lack of diversity

    Advice to Management

    your company needs diversity

  3. Helpful (3)

    Nice place for mediocre engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member of Technical Staff I Software Engineer in San Jose, CA
    Current Employee - Member of Technical Staff I Software Engineer in San Jose, CA

    I have been working at eBay Inc. full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very high salaries for very easy work. (personal experience)
    If being involved in something meaningful and relevant is important for you then eBay does eCommerce rather than in social media etc.

    Cons

    Based upon how you look at it this can either be a pro or a con. eBay pays very high if you consider the RSUs, ESPP, 401K etc. But the work assigned you will be someone with even mediocre skill will be able to do easily. If you are a talented engineer with a desire to learn something new or do something of value run away from here because you will be doing very dumb work and surrounded by even more dumb people. However, on the other hand if you want to just draw a stable paycheck and get promotions by pleasing your boss then run in and join.
    Very little solid engineering done here, most people are focussed on making half baked products, doing demos and poster sessions and throwing them out of the door. When other engineers who use your product complain provide workarounds and assurances that the problems will be taken care of in the next release. Of course a re-org or something similar will follow and very soon the problem will fall into another clueless engineers lap.
    Most of the top execs in eBay are moving to Paypal since they think eBay is a sinking ship.
    I worked in what was considered as the most technical team of whole of eBay the condition in the rest of the company is even worse and talented engineers are going insane.
    Along with technology, the management philosophy and techniques are also outdated. eBay blindly promotes people who deliver half baked products in timely fashion to managers who then force their developers to do the same. eBay still doesn't realize like the other Bay Area companies that strong developers work for autonomy to implement their ideas and creativity and not simply for a paycheck. Being outdated it still relies on paying more money and doesn't do simple things like providing food which is now common in most Bay Area startups. Not to mention that most of the managers are technically clueless or micro managers.
    I personally don't know even one developer who is happy if not outright frustrated.
    Don't believe any of the 5 star ratings. This is probably given by the HR and it's cronies. Notice how all the 5 star ratings are very short and terse.

    Advice to Management

    Don't rely on demos and posters, recognize that true engineering is important for the growth and well being of a company. Encourage developers who show some engineering talent and vision even if it means that timelines might be stretched. eBay has deep engineering problems and solving them will attract talented engineers and keep them here. Simply trying to get a new feature released for H1 or H2 will only get you a promotion or bonus but will sink the company in the long run.

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  5. Helpful (1)

    C Minus, not good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in San Jose, CA
    Former Employee - Manager in San Jose, CA

    I worked at eBay Inc. full-time (More than 5 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Company's business purpose
    Good compensation/benefits
    Work life balance

    Cons

    Senior & mid level management just work for their own progression, so eBay's progression and values long gone.
    Acquaintances work the best, not the talent.
    Perception is highly valued than actual performance.

    Advice to Management

    Stop promoting the boss worship culture, instead inculcate a culture of working for company's purpose/welfare.
    Before it is too late.

  6. Helpful (6)

    Senior Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in San Jose, CA
    Current Employee - Senior Manager in San Jose, CA

    I have been working at eBay Inc. full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some of the best people I have ever met. It is somewhat competitive in pay, not the best not the worse. If you are a female, it will help because your gender, you decide if that is really a good or a bad thing.

    Cons

    Not at all a meritocracy. Performance reviews are not objective and related to your performance, it's all up to your manager, and if he/she is one of those passive aggressive types, which most of them are, because that is the current culture (survival), you are wasting your time and precious life.

    Most of the middle layer of mgt (directors and above) are relatively inexperienced, only been there 2-3 years if not less. They are just concerned about job preservation and frankly don't even use the site or care about the buyer or seller base. They just want to get their bonus and they do whatever it takes to do that. eBay is one of the hold outs using the forced stack rank system, which like everywhere else it has been used, has served well to decimate true talent and experience at all levels. This is exactly what you DO NOT do in a IP based company.

    eBay is hurting for a reason, it is self inflicted damage and it has not woken up from its old ways that actively help sociopathic managers. The recent layoffs made everything worse.

    Advice to Management

    Quit talking out of both sides of your mouth. You really know who the bad apples are. Enforce the values you say you honor.

  7. eBay Advertising sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good place for retirement, very slow pace and nice people as long as you don't push them

    Cons

    It is a company within eBay that has lost directions. A lot of software engineers would not commit one line of code after 2 weeks. Horrible management people, sucking and inexperienced managers kicked out from other companies were directly promoted, senior managers that never went to college was assigned to be in charge of research.

    Advice to Management

    fire the incapable people and hire more talent and energetic ones.

  8. Helpful (1)

    eBay Verticals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Category Manager in San Jose, CA
    Current Employee - Category Manager in San Jose, CA

    I have been working at eBay Inc.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are opportunities to learn and work with a lot of smart people, however leadership is unaligned, cannot make decisions quickly that drag down the overall experience.

    Cons

    There is no work-life balance and the offices are very outdated. Projects can be strategized and worked on for weeks and then completely dismissed from management.

  9. Helpful (4)

    Political and passive aggressive environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc. full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    eBay has has a relationship based culture where people help each other out. There are many passionate people (mostly lower level people stuck in the same level for years) who love their products, customers, systems and are knowledgeable who make every day interaction geeat.

    Cons

    The environment is political and become more so daily in the past 2 years. Finance controls all the budgets and decides who heads what business areas and operates very politically through a very messed up planning process to kill products that do not give short term returns from their limited understanding.

    Advice to Management

    eBay is sustaining growth because it is a marketplace with passionate customers who keep giving eBay team a chance again and again. Please hire leaders who believe and use eBay products else their not caring is so transparent and disheartening to the real people who execute. Also Finance manages risk of the business and since 90% of Finance folks come from GE they are always looking at what area of the business to cut instead of growing it. Please wake up to it and manage them and lead eBay because it is an amazing company and you are destroying it.

  10. Helpful (5)

    Worst company I have ever worked for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in San Jose, CA
    Former Contractor - Anonymous Contractor in San Jose, CA

    I worked at eBay Inc. as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing good about working here.

    Cons

    Horrible company to work for! eBay is unorganized, outdated, and way too conservative. You are forced to use outdated equipment that constantly malfunctions and wastes time. I was also treated horribly by management with constant insults. I was not trained in anything, and expected to magically know everything. When i asked questions to improve my performance I received condescending remarks implying that i was stupid. I finally wanted to improve the workplace environment and told my manager about how I felt uncomfortable working in this condescending environment. Instead they "solved" the problem by firing me without any type of warning, not even having the decency to tell me I was fired to my face! Take my advice and don't work here! Don't even waste your time applying for a job here. Working at eBay was a complete waste of time and energy. No wonder eBay is doing horribly. Looking back I am so thankful I don't work at eBay anymore because I am currently working at another high profile tech company that treats me significantly better.

    Advice to Management

    Treat your employees with respect!

  11. It is what it is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Solutions Agent in Austin, TX
    Former Employee - Customer Solutions Agent in Austin, TX

    I worked at eBay Inc.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay, free snacks and food, benefits, free gym membership.

    It is a call center job-yelled at all day, stressful numbers, etc. That I have no issue with.

    Cons

    Overworked, underappreciated. eBay appeals team gets all the hard work, yet no pay increase.

    The company does NOT care about bad weather (black ice). You don't come in-occurrence. You have to plan ahead for funerals, sicknesses, and family emergencies. If not-occurrence.

    Advice to Management

    Sit down. Look at the frontline-they're the ones busting it all day! Appreciate them as much as you do your engineers and higher ups.

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