eBay Inc.

  www.ebay.com
  www.ebay.com

eBay Inc. Reviews

Updated December 10, 2014
Updated December 10, 2014
1,173 Reviews
3.7
1,173 Reviews
Rating Trends

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eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
790 Ratings

Review Highlights

Pros
  • Depending on your area in the company, there is a real emphasis on work-life balance (in 114 reviews)

  • Alignment and strong purpose, working with very smart people - have direct impact from UK (in 56 reviews)


Cons
  • Once you reach manager level or higher, work-life balance will suffer (in 73 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Highlights

182 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not on the right path to go from good to great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in San Jose, CA
    Former Employee - Senior Software Engineer in San Jose, CA

    I worked at eBay Inc. (more than 3 years)

    Pros

    The pay and benefits are great at eBay. Work/life balance is also very good.

    Cons

    The management does not share a clear vision and often can't decide what to do. The result is a lot of churn and abandoned projects. What finally gets delivered is often a watered down compromise lacking any sort of passion or innovation. Although the company is supportive of external training, there are not a lot of opportunities to use this on the job.

    Advice to ManagementAdvice

    There needs to be more trust in the employees to build a sense of ownership and pride. Value your talent and motivate them to thrive.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    should be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc.

    Pros

    free snacks, good insurance

    Cons

    disorganized company, reactionary. Very clique-oriented.

    Advice to ManagementAdvice

    Invest in leadership development training - from qualified sources

    Doesn't Recommend
    No opinion of CEO
  3. 5 people found this helpful  

    Exceptional in its early years, but the ebay/paypal employer brand is damaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc. full-time (more than 10 years)

    Pros

    Mostly comparable to other technology companies with regards to salary and benefits. There are some exceptional people who work there, and if you're fortunate enough to land on their team, within their organization or business unit, your chances of having a good experience in the current environment are higher. Good advice for any job seeker, make sure you know exactly what you're getting into before signing on.

    Cons

    Not competitive or innovative with regards to the WOW extras found at companies like Google, Facebook. With definite exceptions, the company values are mostly demonstrated by new and mid level employees. Senior leaders appear to work by a different set of values and this has eroded eBay's brand as an employer of choice over the last 5 years. It feels like an "old boys" network mentality that has become increasingly politicized. The company's women's initiative in particular is disappointing with respect to the embellishment of progress and the credit senior leaders have taken for the advances made by over the years by volunteer grassroots individuals and employee groups.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Didn't like the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc. full-time (less than an year)

    Pros

    Good balance between work and personal life

    Cons

    Didnt like the team overall

    Doesn't Recommend
    No opinion of CEO
  6. 4 people found this helpful  

    Iterating on Mediocrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer III in San Jose, CA
    Former Employee - Software Engineer III in San Jose, CA

    I worked at eBay Inc. full-time (more than an year)

    Pros

    Very cushy environment. Basically unlimited vacation time with the way "working from home" is treated. No real pressure to deliver anything.

    Cons

    There is no concept of failure. No ability to take risks. Ancient tech stack and lack of talent drives any high talent new hires to leave within 1 year.

    Advice to ManagementAdvice

    Fire 1/3 of the company and start anew. Far to much deadwood. Also, be less concerned with managing legacy customers as you are about capturing new customers and markets.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    If you are good at politics and analytics...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc. full-time (more than an year)

    Pros

    Very smart people. Still love the site and what it is about. Competitive salaries.

    Cons

    Very short term focused. Not very collaborative. Deep rooted silos and political environment make it hard to get anything done. While there are a lot of numbers / analyses that get passed around, but the reality is that decisions (which take way too long to make) are highly subjective. One of their core tenants is be open, honest, and direct. Not sure that they really live up to that ideal. Matrixed org creates many people involved in simple decisions.

    Advice to ManagementAdvice

    Take the long view. Too much managerial overhead. Empower your people more at all levels.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    This job was a learning experience....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TCC in Austin, TX
    Current Employee - TCC in Austin, TX

    I have been working at eBay Inc. full-time (less than an year)

    Pros

    The job was an interesting place to work, there were some caring people at eBay, that relocated from Utah.

    Cons

    The time-off policies were jacked up and eBay is not a family oriented place to work. Their attendance policy sucks, even if you have a sick kid. They don't care!! Some of the team leaders and coaches were not experience. They didn't know how to talk or treat the employees. I also feel there was no room for advancement. No African American's were in any positions other than taking phone calls.

    Doesn't Recommend
    No opinion of CEO
  9. 3 people found this helpful  

    Software engineer 2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II in San Jose, CA
    Current Employee - Software Engineer II in San Jose, CA

    I have been working at eBay Inc. full-time (more than 3 years)

    Pros

    Opportunity to work on different technology.

    Cons

    no vision. no roadmap. no innovation

    Advice to ManagementAdvice

    please improve

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Highly political, meddlesome middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member of Technical Staff
    Current Employee - Member of Technical Staff

    I have been working at eBay Inc. full-time (more than 3 years)

    Pros

    - Good compensation
    - Delivery focused

    Cons

    - Unenlightened middle management, which turns much work into political play
    - Little focus on good design, quality
    - Very average to below average talent pool
    - Micromanagement
    - Politics, politics, politics

    Advice to ManagementAdvice

    - Hire people better than you

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Appeals Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Embg Appeals in Austin, TX
    Former Employee - Embg Appeals in Austin, TX

    I worked at eBay Inc. full-time (less than an year)

    Pros

    Ebay as a company is awesome, benefits from the first day.

    Cons

    They really did not inform us of how awful of a job it would be. Customers yell and scream all day. Insults, threats by customers, extremely long calls of people whining and complaining about Ebay's inefficiency.

    Advice to ManagementAdvice

    Get your "policies" straight. Set a specific time to where a call can be disconnected if a customer is rambling non sense.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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