eBay Inc.

www.ebay.com
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eBay Inc. Reviews

Updated February 28, 2015
Updated February 28, 2015
309 Reviews
3.0
309 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
309 Ratings

Review Highlights

Pros
  • Depending on your area in the company, there is a real emphasis on work-life balance (in 114 reviews)

  • Alignment and strong purpose, working with very smart people - have direct impact from UK (in 56 reviews)


Cons
  • Once you reach manager level or higher, work-life balance will suffer (in 73 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Highlights

309 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Good perks but long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compliance in San Jose, CA
    Former Employee - Compliance in San Jose, CA

    I worked at eBay Inc. full-time (more than 3 years)

    Pros

    eBay offers good perks, cafes on site, travel, bonuses etc.

    Cons

    The company expects you to work long hours and weekends. They pay reasonably well but expect you to sacrifice family time for work.

    Advice to ManagementAdvice

    Management should consider providing more time off and allowing employees to work more standard hours, which would reduce stress.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    eBay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Facing in Salt Lake City, UT
    Former Employee - Customer Facing in Salt Lake City, UT

    I worked at eBay Inc. full-time (more than 8 years)

    Pros

    Great people! My Coworkers were hard working, customer caring people that cared about their jobs a lot. The benefits were also great.

    Cons

    There are some politics in people moving up in the company, They need your resume to look great, no matter what your performance has been like in other companies. Layoffs happen frequently and their policies change constantly.

    Advice to ManagementAdvice

    Management needs to focus on being a world class selling and buying platform, not trying to impose the latest brilliant idea that isn't thought out and is usually non relevant.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    eBay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc.

    Pros

    cooperative and smart employee

    Cons

    short term goal driven decision making

    Recommends
    Neutral Outlook
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  5.  

    been ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc.

    Pros

    good learning environment and work life balance

    Cons

    too much politics and unnecessary management layers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Level II Manager - GCX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager II in Salt Lake City, UT
    Current Employee - Manager II in Salt Lake City, UT

    I have been working at eBay Inc.

    Pros

    Good Pay and Benefits, Intelligent People, Doing work that matters

    Cons

    Weakness with executive leaders, Very political and people play favorites, limitations on promotions and growth opportunity

    Advice to ManagementAdvice

    Fire more Directors and VPs and promote the good talent you have instead of bringing in your buddies. Never lay people off again - just fire the weak Sr. leaders and promote the strength you already have in the ranks by those that know eBay, love eBay and can actually manage the way our culture and members need them to.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Roll of the dice management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc. full-time (more than 5 years)

    Pros

    If you are lucky enough to have a great manager and team you have a career. If not, it is a role of the dice. Switching groups can sometimes help.
    Great work life balance, pay and benes.

    Cons

    Machevelian review process that forces managers to rate employees on a forced curve with 5% being 'Does Not Meet' which basically forces you to get fired.

    Advice to ManagementAdvice

    Getride of the dead wood managers and get a fair and objective performance review.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Typical large corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in San Jose, CA
    Former Employee - Marketing in San Jose, CA

    I worked at eBay Inc. full-time (more than 3 years)

    Pros

    The company is overall very flexible with work hours/working from home

    Big company with all the typical benefits

    Cons

    Difficult to move groups or get promoted

    Innovative ideas that require any type of change are ignored

    Company is constantly changing goals

    No real alignment between business groups, marketing and product (IT)

    Advice to ManagementAdvice

    Develop a strong vision and stick with it

    Doesn't Recommend
    Negative Outlook
  9.  

    Decent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Draper, UT
    Current Employee - Customer Service Representative in Draper, UT

    I have been working at eBay Inc. full-time (less than a year)

    Pros

    Decent pay for a csr and good benefits. Has an excellent campus.

    Cons

    Mundane and repetative. Deals with allot of angry customers. Very strict metrix.

    Advice to ManagementAdvice

    Celebrate your employees more and more often. Never met anyone above a manager.

    Recommends
    Neutral Outlook
  10. 3 people found this helpful  

    Good to get some experience, then move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internet Marketing Manager in San Jose, CA
    Former Employee - Internet Marketing Manager in San Jose, CA

    I worked at eBay Inc. full-time (less than a year)

    Pros

    The eBay name will look good on a resume, there are professional organizations you can join for networking and workshops/seminars you can attend for professional development, free gym and shuttle rides. Easy commute if you live in the south bay. Salaries are competitive. If you are proactive and take initiative and have a manager that cares about your development, you can move up (but usually takes at least 1 year before you can change roles/title)

    Cons

    Too many layers in the hierarchy, male dominated, teams often work in silos and don't know what else is going on outside their area, not all employees are knowledgeable about product offerings and it's hard to know who to go to if you have questions/comments/suggestions. Lots of internal politics. Doesn't seem to be very innovative compared to competitors and change takes a long time to come about.

    Advice to ManagementAdvice

    Allow employees to take on projects that may not fall under their job descriptions to help them grow and increase on-the-job happiness. Make innovative changes faster. Have a clear strategy for product integration and knowledge sharing among teams/depts.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    SDE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc.

    Pros

    good word and life balance

    Cons

    everything moves slow in eBay

    Advice to ManagementAdvice

    better leadership

    Recommends
    Neutral Outlook
    No opinion of CEO

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