eBay Inc. Reviews

Updated July 4, 2015
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eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
299 Ratings

Pros
  • Work/life balance is reasonable (in 114 reviews)

  • They hire smart people who are usually a good fit for the team (in 56 reviews)

Cons
  • No work life balance with terrible management (in 73 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Pros and Cons

470 Employee Reviews

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  1. Fraud agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Draper, UT
    Current Employee - Anonymous Employee in Draper, UT

    I have been working at eBay Inc.

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, great people, great location

    Cons

    Politics, lack of consistent promotions and or increase in responsibility


  2. good steady job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at eBay Inc. full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good steady job with work life balance

    Cons

    feel like I sold my soul


  3. SAP BO SOLUTIONS Architect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at eBay Inc. (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Very good work culture. As long as you get the job done, you are good to go.

    Cons

    Nothing that I can think of.


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  5. Helpful (1)

    Overall good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at eBay Inc. full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Amazing benefits, quarterly bonuses, annual cost of living raises, good people, focus on proper training, involved management /leadership

    Cons

    Benefits / pay almost so good that you become stuck because you can't find the same at any other company. Once you promote out of entry-level phone agent it's nearly impossible to get anywhere unless you want to be a coach, trainer or team lead; even then it's a political game and popularity contest. They have bandaid fixes for huge problems & try to mask the real issues with free food or soda. VERY difficult metrics to meet & maintain to qualify for bonuses & raises.

    Advice to Management

    Give everyone an equal opportunity. Promote level 16 to 22 or higher. Give your employees actual chances for growth outside of phone teammate positions. Internships in different departments rather than just ONE in the entire company. Stop promoting based on popularity and actually look at passion, drive, ambition, and what the individual can offer that's new.


  6. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at eBay Inc.

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great exposure for a fresher. Very talented engineers

    Cons

    No significant cons. Going along well.

    Advice to Management

    Keep up the culture and continue to harness young talent.


  7. Associate manger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in San Jose, CA
    Current Employee - Associate Manager in San Jose, CA

    I have been working at eBay Inc. full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. knowledgeable people around and fun to work

    Cons

    Frequent Org changes and team changes.

    Advice to Management

    Stop doing frequent org changes


  8. great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc.

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    +New technology learning oppertunity

    Cons

    +work life balance is bad


  9. Great company, great benefits, okay job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Solutions Agent in Draper, UT
    Current Employee - Customer Solutions Agent in Draper, UT

    I have been working at eBay Inc. part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Awesome environment and atmosphere, great people to work with, hard to beat benefits, amazing tuition reimbursement, great place to launch a career

    Cons

    Increasing focus on the "shareholders", losing sight of customers and employees, trying to compensate making poor policy changes with "teammate appreciation" initiatives

    Advice to Management

    Come down to reality, pay more attention to the ways in which changes impact your employees, you can't fix a bad job with bagels


  10. Store Owner

    Current Freelancer - Anonymous Freelancer in Mesa, AZ
    Current Freelancer - Anonymous Freelancer in Mesa, AZ

    I have been working at eBay Inc. (More than 5 years)

    Pros

    Can sell whatever I want and make extra money.

    Cons

    They add fees when you hit a certain limit of items.


  11. Product manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Product Manager in Sunnyvale, CA
    Former Employee - Group Product Manager in Sunnyvale, CA

    I worked at eBay Inc. (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    nice place to work for

    Cons

    company not doing well recently



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