eHarmony Reviews

Updated May 27, 2015
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eHarmony Founder and CEO Neil Clark Warren
Neil Clark Warren
2 Ratings

Pros
  • eHarmony has a great work/life balance (in 11 reviews)

  • Free food on Wednesdays and meetings (in 5 reviews)

Cons
  • By the time I quit, a lot of people were leaving due to poor management (in 4 reviews)

  • Depending on the living cost in Santa Monica, I thought the salary is quite so so (in 6 reviews)

More Pros and Cons

8 Employee Reviews

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  1. Helpful (8)

    The Little Things

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eHarmony full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    There were lots of perks and benefits at eHarmony. Free food, setting your own schedule, and mostly decent human beings. Both the CEO and COO were great and widely respected.

    Cons

    -One particular team never fact-checked their numbers. They'd report over-inflated numbers in company-wide meetings and then subsequently get PROMOTED for it. In addition there are absolutely NO set standards for promotions. People who did not know what they were doing were quickly promoted because they were suck-ups or chummy with certain VIPs. -One of the teams that moved up the quickest had mostly employees who were white, young, and female. Growth elsewhere is very limited. -Extreme favoritism. Depending on which team you're on, you'll get better perks from the company and leadership. -Things are slow-moving unless you're a "somebody." Most of my projects never got pushed unless I asked my bosses to push for me. -HR is a joke - they said they aimed to help people, but they were really only out for themselves. They pretty much didn't fire anyone (no matter how bad performance was), but they will prevent people from growing. It's actually ridiculous how much power they had.

    Advice to Management

    Clean up your teams, set standards across the board, and audit HR


  2. Helpful (11)

    Yikes!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eHarmony full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Most of the company's hires are very bright and hold lots of potential, and eHarmony pays decently in regards to the competition (although that's it - don't expect a raise afterwards). It also has all of the "fun tech things" that most Silicon Beach companies have adopted.

    Cons

    Despite what these fake reviews are saying (yes, someone in HR has let it slip that these are fakes), there is minimal career growth at this company. Employees are leaving in droves from every department and all ends with great reason: unless you're at the very top, no one gets actually recognized for their efforts (plus very poor management). Heck, even upper management is getting out of there. Also, if you're someone who likes innovation and bright ideas, this is not the company for you. The company is very much into preaching and very little into actually doing.

    eHarmony Response

    Oct 3, 2014 – Chief Operating Officer

    I can appreciate your perspective. Of course, we all have different lenses through which we see things, and from my experiences here I actually have witnessed more innovation from our teams than ... More


  3. It could be better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer In Technology Team in Santa Monica, CA
    Former Employee - Engineer In Technology Team in Santa Monica, CA

    I worked at eHarmony full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Helping lonely souls, office space, some good employees, work computers, decent pay

    Cons

    Lots of politics, leadership, execution, ignorant technical project management, mutated agile scrums, out of focus

    Advice to Management

    Things are not as good as what you think. Stop promoting the company within the company. You can not have everything, need to find focus for deliverable. Stop letting your ignorant project managers to spread panic and micromanage your engineers. Create a balance between technology team and product team. Replace your product managers with good talents.

    eHarmony Response

    Oct 23, 2014 – Chief Operating Officer

    Thank you for your honest opinions. I agree that in the past the communication was not always ideal between departments. In this past year, we have focused on improving that area of the business, and ... More


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  5. Helpful (1)

    Decline

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eHarmony full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great product. OK benefits. Nice offices. People are generally very nice. Very interesting tech projects and approaches. Impressive matching team.

    Cons

    Subpar C-suite with questionable relevant skills. Current CEO is the 80-year old founder who still relishes the good ol days of hypergrowth and trying to recapture the early glory days of the company in a much different tech environment. He is surrounded by yes-men who validate his unbounded and often irrational optimism. Disagreement or speaking up will get you fired/marginalized, so lots of smart people have moved on to other marquee companies in socal, and the few remaining are either waiting for the right opty or just keeping head down to survive. A once thriving culture is very much gone. All the departures without explanation have left us with an ever-present fear and concern for the company's future. very stifling atmosphere. Only 2 people on the board of directors so no real oversight or independent vetting of direction. Options worthless.

    Advice to Management

    I wish you success in re-creating the company. For the touted new job matching product, you should take a deep look at your own company to see the dysfunction or maybe the positives that this reviewer is blind to.

    eHarmony Response

    Oct 23, 2014 – Chief Operating Officer

    As I read this review, it reminds me of a very different time at eHarmony with a very different team and attitude. Thankfully, we have had much success reshaping the entire organization over the last ... More


  6. Helpful (1)

    Technically enriching. Pays less.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Los Angeles, CA
    Current Employee - Software Engineer in Los Angeles, CA

    I have been working at eHarmony

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Good exposure to technology. Lot of software development best practices are followed. Free food on Wednesdays and meetings. Good office. Good brand name.

    Cons

    Favoritism and unfairness. Showing off is more important than technical competence. No scene of IPO for next 4-5 years.

    Advice to Management

    It's long time we diversify into other businesses as well. When will we IPO ? After the wave is gone and investors become afraid of putting money in IPOs ?


  7. Work life balance is good. Not good paymaster. Need to step up brand advertising.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Santa Monica, CA
    Current Employee - Software Engineer in Santa Monica, CA

    I have been working at eHarmony

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Easy to maintain work life balance. -Some engineers are great. Potential for you to learn and apply new technologies. -Not many management layers. Can shine within company if you work hard. -Still a not a giant engineering team which is good in a way. -Get a chance to go to conferences.

    Cons

    -Pay is not good at Software Engineer level. -Facing stiff competition right now. -Recently the company moved to Santa Monica from Pasadena and many people had to leave as a result. But they have been very slow to get replacements despite knowing that they are facing stiff competition and need people for it. -Engineering management, sprint planning and resource allocation in some teams can be a lot better. Last minute deadline setting is not a good idea. -The work in engineering is not bad and there's lot of potential to do cool stuff that adds value to company but company has not been serious about Engineering Brand advertising efforts to attract people.

    Advice to Management

    Improve engineering management and set an overall short as well as long term strategy if you want to stand up to competition. Fill the vacant positions quickly. Brand advertising requires more of smartness rather than dollars.


  8. Was once a great company to work for....

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eHarmony

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    - Flexible schedules - Free drinks/snacks - If you're an engineer, you're treated better than other departments

    Cons

    - No real growth. I was told that I didn't get a promotion because my department didn't need a director - Revolving door of employees. After the move, the company has been going downhill - Goals are not aligned for all departments - A lot of people who have been with the company for 5+ years have "left" recently


  9. Fun

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eHarmony

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Free drinks and snacks, parties Life to work balance good

    Cons

    No growth Hiring questionable Retention Questionable Exec team weak

    Advice to Management

    Get real management in place.



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