hhgregg
2.4 of 5 419 reviews
www.hhgregg.com Indianapolis, IN 5000+ Employees

hhgregg Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

2.4 419 reviews

                             

35% Approve of the CEO

hhgregg President, CEO, and Director Dennis L. May

Dennis L. May

(253 ratings)

29% of employees recommend this company to a friend
140 Employee Reviews Back to all reviews
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    2 people found this helpful  

    How times have changed

    Sales Associate (Former Employee)
    Cincinnati, OH

    Pros-Discount
    - Made some really good friends

    ConsThis company used to be great to work for. I was there for over 8 years. They require you to attend trainings that sometimes take 5-6 hours with no compensation, also no mileage reimbursement. The work/life balance is non existent, clueless managers who are only bonus driven. Dennis May seems completely clueless too, Ive never understood the logic of bringing in executives and high level management from failed companies.

    Advice to Senior ManagementTake care of the people that take care of YOUR customers. Back when this was truly a family run organization it was much better. After IPO employees get crapped on

    No, I would not recommend this company to a friend

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    Management is placed based on their ability to lie and cheat to save company money.

    Appliance Sales (Former Employee)
    Elizabethtown, KY

    ProsThe chance to make a lot of money. Elizabethtown, KY

    ConsToo many employees to actually make any money. Management it more concerned with the personal life of employees then fixing issues in store. Petty and immature management, and the attempt to make sure I did not receive my final paychecks. Also, did not receive a paycheck for 1 month because management was not able to/ just didn't get my information in the system properly. Incompetency is at an all time high in this company.

    Advice to Senior ManagementGrow up. And stop trying to cheat former and current employees out of their money. The labor board will get involved.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Top 10 worst employer in United States

    Sales Manager (Current Employee)
    Columbus, OH

    ProsNone. Working for this company is not a privilege if you are looking for a workplace with pros, look somewhere else.

    ConsAs an employee you have no value or actually you have negative value for the company. You will be over worked and underpaid and lied to and at the end you will be sold on the statement that you have this great opportunity. Here is company's interpretation of the opportunity: you as an employee give up your life and soul for me and I as the company will shaft you in every opportunity I get and at the end of each time I will tell you there is another one of these opportunity in the corner for you to take.

    Advice to Senior ManagementGo to stores and work for a week as a manager, you will find out what is wrong with your business. You have been so distanced from your stores by sticking to your office and managing the business by perception of the facts instead of managing your business by the facts that you have no idea how your stores operates, and you have been making delusional decisions base on your own biased self centered perception of the facts.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    To much free work with declining commission and decline of traffic.

    Electronics Sales Associate (Current Employee)
    Jacksonville, FL

    ProsDecent money if you know what your do u by and don't have a family.

    ConsWhere to start??? Management commissions traffic draw system having to pay back after slow traffic

    Advice to Senior ManagementClose you'll never compete

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    Only Work at hhgregg If There Is Nowhere Else To Work !

    Sales Manager (Former Employee)
    Baltimore, MD

    ProsSelling current product in all categories
    If You drink the juice you will love it here !!!!
    Work a ton of hours to offset a tough social life
    Quick advancement (due to the large turnover )

    ConsNO WORK LIFE BALANCE
    If a holiday falls on your day off - oh well tough, you now missed your day off
    Be ready to work 50 + hours a week
    Forget about the bonuses they promise ( didn't get one in a year or anyone else in the region either)
    Got to love working Thanksgiving Day - and the week prior and after ! no mercy
    You are Never scheduled a Saturday off (forget about your kids sporting activities you will miss them ALL)
    IT IS NOT CIRCUIT CITY ! no matter what they say

    Advice to Senior ManagementCome out of the ivory tower and spent time in the store and not just when the stores are busy
    Treat your people better and consider their family life before generating the cookie cutter work schedules.
    Balance work life and you will NOT turn so many people like you do now, just think of all the money you would save in training if you focused on keeping people !
    Furniture and Bedding are NOT the life preserver for the business.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Worst place to work. So glad to be leaving the company soon

    Customer Service Merchandiser (Current Employee)

    ProsWhen I applied I had been out of work for some time so I needed this job.

    ConsPoor training. Poor compensation. Poor employee recognition. Poor communication. Poor scheduling

    Advice to Senior ManagementProvide more support for your employees. It seems to me the sales associates get the most support because they "make the money" and the CSMs are left behind. The amount of work that is required of the CSMs and the compensation they receive needs to be improved. There needs to be more and better communication among all of the employees and management. Star employees need to be recognized by more than just a "good job" as you walk away. Sales associates get rewarded with little competitions and perks while the employees on the front lines handling the tasks no one else wants to do or cleaning up the mess and preventing disaster are left in the dust.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    DO NOT WORK FOR THIS COMPANY

    General Manager (Current Employee)
    Richmond, VA

    ProsThere are not really any pros to working at this company

    ConsPay vs hours worked I horrible. Integrity is terrible. No integrity at all. Working all day and night shifts. No time for a family man at all with his family. Terrible bonus structure that changes every month. Salary for hours worked boils down to around 9-10 an hour.

    Advice to Senior ManagementI worked here for 6 years. Hhgregg has lost everything it used to have. Lots of Sears people coming in taking jobs that others should have...terrible pressurized atmosphere. Upper management changing things daily. Out dated POS system. Being lied to about future possibilities. Working bell to bells because no other manager in the building. Changing of bonus structure time and time again...this company is on a downward spiral. They do not know how to treat people at all. You will regret working here.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    The titanic before the iceberg

    Sales Associate (Current Employee)
    Scranton, PA

    ProsNone, other then a good discount

    ConsIndiana leadership completely out of touch , the worst selection of computers, worst selection of home audio...when we first started 5 years ago they had some great home audio selections...now it's worse then walmart.

    No in store promotions...they promise and promise to promote you then they get fired managers from sears, staples, circuit city...people that have been with company for years get passed over , a complete slap in the face.

    If you are drinking buddies or live with a sales manager that's the best way to get promoted from within the company!

    Hours ever year get longer and longer....we are commission so are free labor ...no reason to open until 10 in the summer...zero customers from 8 till 930 or 10.

    Can only sell electronics or appliances but not both, sales people/co workers get angry if you come to their "side" if they are busy and you make a good sale. Then they retaliate in order to get even with you as you "stole" from them.

    Too many people on the sales floor and still hiring more! Sat sun and Monday 7 people both sides other days 4 people ...few people making money.

    Stolen sales ...if you are on your day off or vacation any customer you have will be taken from you. there is no repercussions for this ...answer is always "they came right to the 4000.00 but did not say your name"

    Advice to Senior ManagementPromote people from inside , people that have been here. People that know what needs to be fixed and how to fix it.

    Stop over staffing, customer walk in and see 10 people stand near the desk ....no they do not need to go clean and dust...they do not need to be there...

    You have great TVs and appliances and some tables but everything else is cheap cheap cheap, bring back the good audio, sell good PC not gaming PC just Good in stock ones

    Cut back on the hours ...if some one at 9:45 pm wants a 129.99 tv or a 49.99 tablet fine walmart can have them...Sears , best buy, local small stores are closed so should we also.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Don't get trapped into this losing company.

    Sales Associate (Current Employee)
    Boca Raton, FL

    ProsNone. Run for your life. Don't look back.

    ConsToo many hours. Sometimes you'll work as many as 70 hours without a day off. Managers come and go faster than the sales staff. No personal time. U get sick,use your vacation time. Watch your pay, they'll cheat u every chance they get. They also automatically sign you up for benefits that you declined. Every time that you call corporate you get voicemail. You'll also have to go to training events for no pay and then you are lucky if you get mileage within 3 pay checks.

    Advice to Senior ManagementTry working in one of your stores. Corporate is completely out of touch and has no idea what it is like to be a salesperson in one of their stores.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Very unrewarding work

    Customer Service Merchandiser (Current Employee)

    ProsThe pro of working for HHGregg include receiving your commission, providing that nothing regarding your transactions was screwed up by other parties involved (ie delivery/installation teams). Pros of being an hourly employee include actually being paid when there are no customers in the store, and being able to take breaks,providing that there are enough staffing hours for someone else to cover your position while on break.

    ConsNumerous cons. Commissioned employees are forced to do an exuberant amount of "labor" around the store (hanging price tags, moving product, organizing planograms), for which they are not paid, and are missing the opportunity to close sales in order to get management off of their back about all of their labor-related work.
    There is no opportunity for growth within this company unless you start as a warehouse employee and they move you up to CSM or sales. Management is in a constant state of reorganization to compensate for the immense management turnover that regularly occurs. Salesmen turnover at twice the rate of management, and from one set of six months to the next, you'll likely see a change in 50% of the staffing for a single store. Hourly employees' wages are low-balled so that managers receive praise from their higher-ups, and raises are only up for discussion once a year, at the same time, every year (aka only the spring, so if you haven't been there long, you'll likely have to wait over a year for a potential $0.15 raise).
    Employees work horrendous hours for all holidays (especially the Christmas season) to compensate for being minimally staffed.
    Morale within this company is amazingly low.

    Advice to Senior ManagementThis company needs a larger overhaul than it has recently experienced (removing the born-into-corporate-management figures). HHgregg prides itself on "not having any debt", but that constantly means backordered product due to not enough units being purchased in advance of planned sales. Management structure is rotten, as managers are even hired with the lowest-possible salary to please upper management. This company needs to rethink its entire staffing procedure to see if they can get a few more people on board that actually appreciate the company they work for, as opposed to just settling for the job that they already know.

    No, I would not recommend this company to a friend

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