hhgregg

  www.hhgregg.com
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hhgregg Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

2.3 428 reviews

34% Approve of the CEO

hhgregg President, CEO, and Director Dennis L. May

Dennis L. May

(258 ratings)

29% of employees recommend this company to a friend

Review Highlights

Pros
  • You have the potential to make good money(in 23 reviews)

  • Most coworkers are good people, price points are good, excellent employee discount(in 41 reviews)


Cons
  • Terrible work/life balance - Managers hired on to work 45 hours, actually end up working 55(in 25 reviews)

  • You will work every weekend and long hours through out the week(in 46 reviews)

109 Employee Reviews Back to all reviews
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    • Culture & Values
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    • No Opinion of CEO

     

    My experience at hhgregg has certainly been one of learning.

    Appliance Sales (Current Employee) Glen Burnie, MD

    ProsOpportunity for personal growth: there is guidance when you seek it. No cap on how much you can potentially make. Relaxed but professional culture, focused on customer service more and more. Excellent employee purchase discount. Resources readily available for whatever your needs may be.

    ConsLack of consistency, from managers constantly shifting store-to-store; policies and policy enforcement. The draw vs commission pay system: if your commissions don't add up to minimum wage for your hours, hhgregg covers the difference (draw); you will never be paid under $7.5 hourly. However, your next commissions check above $7.5 hourly, they will take as much as they can back of the difference each check until that "draw" amount is paid back. Inconsistent work schedules make life outside of work difficult to balance. Lack of paid sick days. Shifting responsibilities, even towards operational aspects and even warehouse, which we do not get paid for. You only get paid on sales closed, not the effort you spend with the customer working trying to close. Lack of consistent offerings on how to better yourself as a salesperson- you have to be very aggressive about getting the help you need.

    Advice to Senior ManagementConsider 1st, 2nd and 3rd shift arrangement instead of the A, B, C, D template you follow. Offer paid sick leave, and be more lenient on sick days if associate can provide doctor's note. Change pay system- we shouldn't have to pay back our minimum wage hourly. Establish one-on-one development times between each associate with their respective direct manager to evaluate ways to improve (NOT simply looking at a score on a sheet, or performance numbers alone to criticize them about). Coach techniques, use morning meeting time to arrange practice pitches with associates adapting to selling plans; there's too much "words on paper" but not as much guidance relating to how to really put them in practice in a natural flow. It's kind of sink-or-swim teaching techniques.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Good initiative, bad judgment.

    Appliance Sales Manager (Former Employee)

    Pros- Fun working with so many customers
    - Exciting teaching sales associates how to make more money; directly influencing their paychecks.

    Cons- Terrible work/life balance - Managers hired on to work 45 hours, actually end up working 55+hours.
    - Manager (Salaried) Compensation is horrendous compared to market average.
    - Monthly bonus for managers is quite impossible to max out on in today's market.
    - Commission structure is poor (1% on Volume, 12% on Profit, 8%-22% on Service Plans - %based on amount sold weekly)
    - Company has no clear goals

    Advice to Senior ManagementBring in another manager per building to reduce some of the stress on your managers. You expect three people in the building to do the job of nine for sub-par pay.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Appliances Sale

    Sales Associate (Current Employee) Atlanta, GA

    ProsNice fellow employees, latest appliances,

    ConsInternet mailings to customers with special discounts coupons really hurt the sales staff in making any money

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Immaturity and Boredom Set In

    Electronics Sales Associate (Former Employee) Evansville, IN

    ProsThis job is for people who like to act like they are in high school

    ConsThis is a joke of a job

    Advice to Senior ManagementStop acting like you are in high school.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    I used to feel great about working for this company.

    General Manager (Current Employee) Dayton, OH

    ProsThis job can be fun.

    ConsHours, pay, work/life balance, and future prospects are bad.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    1 person found this helpful  

    Disappointing.

    Anonymous Employee (Former Employee)

    ProsReally can not think of any, really!

    ConsNo desire to change their old school culture and mentality.

    Advice to Senior ManagementDon't just talk about caring about your associates, actually show it. No appreciation along w/ a good dose of "this is the way we've done it forever, and if you don't like it, then just move along."

    • Culture & Values
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    • No Opinion of CEO

     

    Needs Leadership

    Electronic Sales (Current Employee) Boca Raton, FL

    ProsSales, If you are a good salesmen then you have the potential to make a serious Killing!

    ConsNo stock on brand new items, including most popular products.
    You have to watch every sale to make sure you get paid correctly, happens far to often.
    horrible advertisement, made month in advance and advertising products that aren't carried anymore.
    hours and days off, I understand its retail however scheduling does not make sense on days were it is never busy, and during hours were no one shows up
    much much more cons

    Advice to Senior ManagementStay on top of stock levels of popular products! Better advertise your store, HHGregg may be well known in some areas but it is very new in many others. advertising should be done regional based, there is no reason the Store should be empty when a BestBuy across the street has over 35 customers in the TV section alone.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    High Promise, Low Payoff

    Sales Associate (Current Employee) Manassas, VA

    ProsMore selection than other retailers and more lenient on prices adjustments.

    ConsSlow times means you work for free basically, and it's slow A LOT.

    Advice to Senior ManagementIncrease the hourly wages and change the store OS

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    1 person found this helpful  

    Sales Associate

    Sales Associate (Current Employee) Mays Landing, NJ

    Prosschedules can be made flexable to a point

    Consany hours of non compensated pay, repetitive training non paid, hours of meetings , they do not compensate employees for non selling hours as many as eight hours a week, other corporations like Sears do and I dont understand at this point how they get away with it, Even having to go to meetings and trainings on days off without any training pay.

    Advice to Senior Managementcompensation for commisioned personal should be compensated I dont thin the company understands or just dosnt care about how commision sales works

    • Culture & Values
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    • Career Opportunities
    • Approves of CEO

     

    Company on a downward spiral

    Anonymous Employee (Former Employee)

    ProsMany great people that used to work there in all levels of management from line level, middle management, and corporate office.
    Competitive culture.

    ConsSteady decreases in criteria for bonus compensation.
    Steady decreases in incentives and pay for the line-level sales employees.
    Aggressive expansions with little preparation in regards to logistics and product delivery.

    Advice to Senior ManagementRetain the culture that made the company great to begin with. It is important to maintain this culture, even with the heavy proliferation of new corporate/middle management from another retail company that is on a downward spiral.

    Invest more in store management, retain the high performers and hire high quality management candidates.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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