hhgregg Reviews

Updated April 25, 2015
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2.0
157 Reviews
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hhgregg President, CEO, and Director Dennis L. May
Dennis L. May
71 Ratings

157 Employee Reviews

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  1. short stay

    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hhgregg

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Friendly team members, sufficient time for projects.

    Cons

    You have to wait to get benefits (health insurance, pto), over complicated project/production hours tracking system.

  2. Full-time appliance sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appliance Sales Associate in Dickson City, PA
    Current Employee - Appliance Sales Associate in Dickson City, PA

    I have been working at hhgregg full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great co workers, opportunity to make a lot of money.

    Cons

    Constantly changing management, policies, procedures, unpaid training, unsteady pay, out of date computer systems

    Advice to Management

    CONSISTENCY is key.

  3. Change in Corporate Structure means bad things for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Management in individual stores
    Peers
    That's about it.

    Cons

    Bad pay structure, commission only with draw.
    Overall feeling of not being cared about by the company.
    Long hours.

    Advice to Management

    To store managers... treat your employees good and they will bend over backwards for you.

    To Corporate Management... Stop reducing pay by raising expectations to sell. Treat your employees better and they will respond in kind by selling more!
    Commission based sales is hard enough especially in this day of competition and internet.
    The new benefits packages are horrible, they do not cover much.

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  5. Good Benefits,Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Orlando, FL
    Current Employee - Sales Manager in Orlando, FL

    I have been working at hhgregg

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Customer Service, Really can't think of anything else other than benefits

    Cons

    Micro-Management, Leaders are not empowered to make decisions, Days off are split, Good Old Boys Mentality, Long Term possibilities, Business is Slow, Loosing Market Share, Bonus potential un-realistic ( Consistently top 15 in the company performance and still never can hit Bonus )

    Advice to Management

    Stop Micr Managing, Spend Money on Developing GM's to have the confidence they can run the stores with out constant micro-managing from a corporate level, spend more time learning servant leadership, create a virtuous teaching cycle and Talent management - Recruiting Skills.

  6. Helpful (2)

    Be Very Careful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Sarasota, FL
    Current Employee - Sales Associate in Sarasota, FL

    I have been working at hhgregg

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Make money when busy, employee discount,

    Cons

    Always slow in the store, ALWAYS!, too many salespeople, bad management, horrible hr department, the big problem with this company is that they are hurting, went from fitness equipment to furniture, to a 90 day price guarantee back to a 30 day, from discounting to not discounting, from free delivery to free delivery via rebate. Company is a joke I spent 7 years with the company, and 6 out of the last 7 were horrible. I am no longer there now. Lastly, If you wanna have a job at a place that is stabke and will be here 1 year from now.... this is not the place for you, LOOK ELSEWHERE, the sales associates are paid on 100% and they are one of the lowst paid associates in the business!

    Advice to Management

    Get better management at the store level, not just the 3 stooges.

  7. Could be worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Appliance Sales Specialist in Geneva, IL
    Current Employee - Appliance Sales Specialist in Geneva, IL

    I have been working at hhgregg full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Some of the best people I have ever worked with.

    Cons

    Long enforced hours off the clock. Low pay that you have to watch otherwise you don't get paid.

    Advice to Management

    Don't throw associates under the bus with your managers.

  8. General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Fairlawn, OH
    Current Employee - General Manager in Fairlawn, OH

    I have been working at hhgregg

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Very Friendly people work there and have very good intentions

    Cons

    Declining sales
    General Manager is just another sales manager
    Can't write your own schedules

    Advice to Management

    Need to change the way they do business

  9. Rowing up stream in a rapid river with a spoon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Jacksonville, FL
    Current Employee - Sales Associate in Jacksonville, FL

    I have been working at hhgregg full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Commission. Great Store and sales manager. Great team.

    Cons

    low commission rates, and they lower them whenever they want. The sales process takes too long. To many hands controlling what happens from sale to delivery. You have to spend a lot of time tracking the sale. Not to mention merchandising and moving of product.

    Advice to Management

    update systems, pay your sales people better, reduce stress on managers, move to electronic signs (it will help you and the staff)

  10. Good experience but can do waaay better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse
    Former Employee - Warehouse

    I worked at hhgregg part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The staff is nice. I enjoyed talking to them and got to know them. The manager is somewhat nice and so are the leads.

    Cons

    If youre looking for a long term job this is not for you. It seems that management will hire you and not give much training, except on how to use a cash register. I had to learn from my fellow Customer service peers or an older supervisor, who left for a better job opportunity It seems management won't really tell you what you can improve on, so its hard to tell if you're doing a good job. Usually they will find someone to replace you if they feel you're not up to the task and then will quietly "let you go" as they like to call it. Save yourself the time and apply somewhere else, where they actually value you as an employee and are willing to train you so that you can stay and learn more as well as have an enjoyable experience. If you're looking for a temporary position however, this is the perfect job.

    Advice to Management

    How about communicating with your employees and letting them know what they can do to improve, rather than abruptly letting them go just because they're "not up to your requirements." It would also help if you would train customer service/sales associates well so customers aren't always angry and write bad reviews saying, we don't know our facts, when in reality they're not properly trained.

  11. Helpful (2)

    Hardworking professional disheartened and disappointed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Greenville, SC
    Former Employee - Sales Manager in Greenville, SC

    I worked at hhgregg full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    If flexible in locations, advancement opportunities abound.

    Cons

    Massive hours for all associates (50hrs) especially during holidays, management no exception (60-70hrs). Little leisure or family life.

    Advice to Management

    Lots of senior managers in my region are no longer with greggs which to me speaks volumes of your culture. Take a look.

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