hhgregg Reviews

Updated September 11, 2014
Updated September 11, 2014
459 Reviews
2.2
459 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hhgregg President, CEO, and Director Dennis L. May
Dennis L. May
274 Ratings

Review Highlights

Pros
  • You have the potential to make good money (in 23 reviews)

  • Most coworkers are good people, price points are good, excellent employee discount (in 41 reviews)


Cons
  • Terrible work/life balance - Managers hired on to work 45 hours, actually end up working 55 (in 25 reviews)

  • You will work every weekend and long hours through out the week (in 47 reviews)

More Highlights

121 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Salespeople are nice. store looks nice. they have good products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg full-time

    Pros

    sales staff is nice and works together. They have the best sales pricing and delivery is wonderful.

    Cons

    Managers are not motivating just condescending. There is no motivation for improvement because it is a good old boys club and they all stick together. The hours are long and the money is not worth the long hours. It is sad because it could be a cool place to work if they had more traffic and management could lighten up. I think management is under a lot of corporate pressure.

    Advice to ManagementAdvice

    Treat your commission sales people like you are paying them hourly. Release them when it is slow. hold them accountable for goals and help them but don't hover over them and ask them why they did not sell each sale. Respect your salespeople and trust that they can do the job. Remember that they are commission and let them have some fun if no one is in the store after all no one is getting paid then. Keep paper for the copier and tissues in stock.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    A company in change.

    Former Employee - General Manager  in  Columbus, OH
    Former Employee - General Manager in Columbus, OH

    I worked at hhgregg full-time for more than 3 years

    Pros

    Game plan solid. More detailed training then anyone in the industry.

    Cons

    Too much turn over in upper management. Many clear tasks but no clear direction. Treats store management poorly. Low pay and too many hours. Not a family friendly company.

    Advice to ManagementAdvice

    Why do you train the best sales force and then take money out of their pockets by price matching everyone. Did you forget they're commissioned. Where the value for them to have all the knowledge and get paid like a clerk?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Not a place for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg

    Pros

    Decent pay at times, mainly during holidays

    Cons

    Full Commission, Constant changes, and a lot of turnover

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    Worse Paying Company I ever had the displeasure working for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Appliance Sales
    Former Employee - Appliance Sales

    I worked at hhgregg full-time for less than a year

    Pros

    Good first line Management, Great Co-workers made the long hours less painful

    Cons

    Company uses commission employees as free labor as they cut the hours of hourly employees to few and few hours. Have a horrible commission rate base on a ever changing Lane cost price. On average you make only
     1.5 % commission rate. You don't get paid until the product is delivered and there are not stop issues in getting the correct pay.

    Advice to ManagementAdvice

    Get OUT and fine a better company to work for. Get rid of the CEO and all upper management because they have no clue that their front line staff is the only thing that will save this company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Company Leaders did not follow up on what was promised in job offer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MIT  in  Atlanta, GA
    Former Employee - MIT in Atlanta, GA

    I worked at hhgregg full-time for less than a year

    Pros

    Sales people are 100% Commissioned, your knowledge, Sales Skills, and ability to close the sale help determine your income.

    Cons

    The commissions on the electronics items are too small for product knowledge, and time you have to spend to close the sale, also poor inventory levels on laptops, desk tops and promotional tv's. Also if customer makes a return in two weeks its your commission has to be paid back to the company.

    Advice to ManagementAdvice

    Need more training on selling Beds and Furniture, also if you are going to sell furniture, need to have wider assortment, to apeal to female shoppers, cant all look like "man cave" furniture, manly brown and dull colors, need to remember that 80% of decisions on purchases for the home are made by females.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    A lot of work for very little pay and management doesn't care about reps.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Boca Raton, FL
    Former Employee - Retail Sales Associate in Boca Raton, FL

    I worked at hhgregg full-time for less than a year

    Pros

    Some good experience for a 1st job or entry level job.
    Most coworkers are kind and fun to work with.
    Easy to get hired by hhgregg

    Cons

    100% commission(You can be the best rep in the work, but if no customers come in, you aren't making any money.)
    Management is incompetent
    Expect to have to be a gopher for customers to see if something is in stock because the computer will say something is in stock, and it isn't.

    Advice to ManagementAdvice

    Get better people to manage stores.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    What once was a great company is now appears to be crumbling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at hhgregg

    Pros

    When the money is good the job is ok.

    Cons

    200 hours a year of unpaid training. Poor management at store level. Lack of interest in my location from corporate. Overcrowded sales floors make it hard to flourish.

    Advice to ManagementAdvice

    Hire managers that are over 21 to manage aging sales staff. Stop overcrowding the sales floor and assign hours to associates based on sales incentives.

    Approves of CEO
  9. 1 person found this helpful  

    If you like confusion and hidden job duties, this is your place to shine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Cincinnati, OH
    Current Employee - Sales Associate in Cincinnati, OH

    I have been working at hhgregg full-time for more than a year

    Pros

    Pay plan for sales associates, discount and one hour lunches, wish there was more. For the most part, the sales and support staff are hard working and good people.

    Cons

    No clear company direction. It appears all of the former Sears executives and senior management team are now driving this company downhill as well. The upscale and premium appeal the company has announced internally isn't supported fully within the stores. However, we do have a few nice television commercials, but our stores do not embrace the same quality we are conveying to our customers. Our stores looks like a slightly (just slightly) upscale Odd Lots. You can't tell someone your different and not deliver. Speaking of delivering, it's a cluster. If the shareholders knew it took our delivery teams a minimum of two deliveries to get one item to the customer in most cases, they'd be less inclined to change the roles of every none management associate to increase the bottom line. We now have 100lb girls loading up 70 inch TV'S and refrigerators in addition to their normal customer service duties, for less hours and the same pay. Warehouse associates are now expected to be full on customer service representatives in addition to their already taxing roles, again for no additional pay and less hours. The phrase you hear, which must be a part of manager training, if you complain the least bit about being overworked for no extra pay and less hours is: "if you don't like it, you can choose to work elsewhere." How classy.

    Advice to ManagementAdvice

    Learn to put the horse before the cart. Give the customers and associates something to look forward to at the end of the day. Remember "inspire and delight?" Let's make it more of a catch phrase. Oh yeah, stop being like every other retailer and do business the way it was intended originally. If not, continue to make videos telling your associates of all the great things to come and fail to come through. Henry Harold didn't build his business by operating this way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Worst management staff in the world, favoritism for promotions,housing sales for stupid reason,fight with co workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronic Sales  in  Philadelphia, PA
    Former Employee - Electronic Sales in Philadelphia, PA

    I worked at hhgregg full-time for more than a year

    Pros

    Commission used to be great now there is not much margin in the items company is hiding real buying price and profit margin to employees so employees get paid less n company can keep more money. Biweekly pay is good. If you are great at selling insurance than only you can get decent living.

    Cons

    Lots of stress starts with management to do work that you dont get paid on like putting out 100 tags taking old ones cleaning tables with spray like you are cleaning lady enforcing policies and. Rules about commission splits which changes everyday depending on favoritism. Negotiating prices to close sales sometimes manager gives you hard time for few bucks and after hours of work waiting in line for your turn customer walks over few bucks despite of lots of profit still in item you cant do anything coz manager mood wasn't good or he didnt like you. Managers impose there power not support for team. Worst things are housing of commission for no or silly reason after working for several hours managers house commission which means you dont get paid on exa 3000 dollar sale company still get its money manger still gets his bonus but sales person suffers. Also when it comes to spilling sales its nightmare you literally have to fight with other sales people for you hard earn money agian manager may get involve rather than helping he will choose favoritism or threatens to house sale so no one but hhgregg n him benefits. Lots of stress and lots of 10 to 12 hour shifts with flooded floor. Lot of other corny things. One more you have to get 1650 in insurance inorder to get your 22% commission or your pay check stinks. If you are good at selling insurance or if you looking for 25000 to 30000 its right company. Best ppl at hhgregg no 1 guy in eastcoast makes around 73000 a year after so get an idea if its right commission for you on interview manger will say ya you can make up to 100000 its lie. Very hard to move up in company.

    Advice to ManagementAdvice

    Focus on employes and have some rules in place for splits in sales get rid of commission housing from employees stop robbing your employees ,stop favoritism, promote people who perform not just anyone who gm thinks he is cool lets promote him.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Underappreciation of staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Merchandiser  in  Mooresville, NC
    Former Employee - Customer Service Merchandiser in Mooresville, NC

    I worked at hhgregg full-time for less than a year

    Pros

    When real work had to be done, it was fine.

    Cons

    Lots of meaningless busy work

    Advice to ManagementAdvice

    Give better pay and develop better planning, scheduling, and logistics.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Worked for hhgregg? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.