hhgregg

www.hhgregg.com

hhgregg Reviews

Updated January 20, 2015
Updated January 20, 2015
528 Reviews
2.1
528 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hhgregg President, CEO, and Director Dennis L. May
Dennis L. May
312 Ratings

Review Highlights

Pros
  • Great company to work for and great opportunity to make good money (in 24 reviews)

  • Decent employee discount (if the product has any money in it) (in 49 reviews)


Cons
  • Terrible work/life balance - Managers hired on to work 45 hours, actually end up working 55 (in 28 reviews)

  • Its retail, long hours with very little reward or just enough of a reward to keep you afloat (in 56 reviews)

More Highlights

101 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronic Sales Appliance Sales in Cincinnati, OH
    Former Employee - Electronic Sales Appliance Sales in Cincinnati, OH

    I worked at hhgregg full-time (more than 5 years)

    Pros

    Great co working and management team. Discounts at landed cost is great too

    Cons

    When you break down the hours and how much you really make the job isn't worth the hastle. Products just doesnt pay enough after the company went public. That must be address

    Advice to ManagementAdvice

    Shift the scale of pay so guys have a chance to make good money with working 50 hrs plus a week. A lot guys dont clock in to avoid draw in slower stores..,, must be address as well.
    Overall left on my own terms helped me learmed more about business and open opportunities after college so i am greatful for the experience

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at hhgregg full-time (less than a year)

    Pros

    Lots of flexibility for managers to make decisions.

    Cons

    Company needs more managers at the store level. Sales reps often make more than managers.

    Advice to ManagementAdvice

    Hire more front line managers per store.

    Recommends
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great discount, low pay, benefits are average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg full-time (more than a year)

    Pros

    Great discount, Managers were generally knowledgable, district managers have a good idea of what is going on in the store and visit regularly, nice selection of product to sell, Can earn good money if you put forth the effort. You can move up if you have some knowledge of retail.

    Cons

    Low pay whether your in sales, operations or management, no real training for operations associates, company claims to have the best trained associates in the business - they aren't. No work / life balance. H.R. doesn't fix situations they just push it off onto the store managers. Full timers can be scheduled 30 hours per week and still be classed as full time. Vacation is blocked mid november through mid january so make sure you don't have a family. Sales associates stand around for hours waiting for customers and then grumble when the phone rings

    Advice to ManagementAdvice

    Keep your managers in the same store instead of moving them around every few months and pay them more so that they are not tempted to defect to other retailers. Stores need more managers so that when 1 leaves the rest are not scrambling to keep the store running.
    Replace GM's and SM's when they leave, not wait weeks to find someone whilst you burn out the other managers and leads

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful  

    Fun Job, OK pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronic Sales Associate in Harvey, LA
    Former Employee - Electronic Sales Associate in Harvey, LA

    I worked at hhgregg full-time (more than a year)

    Pros

    *Good Discount
    *Fun Work Enviroment
    *Cutting Edge Technology

    Cons

    *Retail Hours(Nights, Weekends, Holidays)
    *Antiquated Commission (Draw vs Commission)

    Advice to ManagementAdvice

    Compensation should be hourly plus commission. Employees work far too many hours to only be paid commission, especially if there is no walk in traffic. Also it sucks that employees that get paid commission only have to do as much operational work as we had to do. The operation work should be done by the hourly employees, so that the sales associates could focus more on selling, product knowledge, and development of sales tactics.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Good and Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at hhgregg full-time (more than a year)

    Pros

    Good money when foot traffic is consistent. IF you can sell. I met Dennis May. He's pretty down to earth but I don't know if he's actually on top of everything or just trying to right a sinking ship.

    Cons

    More foot traffic and faster seasons mean more employees and less commission for you. Then they fire people who don't keep company goals, and the hiring process is more or less like flypaper. They throw you at the wall and if you can handle yourself you can make money, otherwise you lose out. Also they pinch pennies wherever they can to save money, usually from the commissions of people who make them all their money. You have to sell service plans, PC opts (which are nothing basically and no one is trained to do them), terrible virus protection, open box products, and way more expensive products than any customer wants to buy to make any money. I've only had success because I'm good at these things. Also upper management are incompetent. I've see more managers come and go than sales people because they aren't trained properly and have no idea what they're doing half the time; also their compensation is awful so when they wanted me to go into management right before the busiest season of the year, I had to decline because id make less money.

    Advice to ManagementAdvice

    TRAIN MANAGERS. Half of the salespeople I know would do a better job and know the system better than most managers. PAY OPS LEADS ACTUAL MONEY. Ops leads do a managers job and deserve more than $10 an hour you cheapskates. They are managers essentially. This whole company is having issues with being stolen from left and right BY EMPLOYEES and otherwise because of STUPID DISPLAY PRACTICES BY UPPER MANAGEMENT. Employees wont steal from the company if you actually paid them and this wasn't a big scam for stock prices to go up. Which they aren't. At all.

    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Opportunity to make money but long hours, holidays, & weekends

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Theater Specialist in Fredericksburg, VA
    Former Employee - Home Theater Specialist in Fredericksburg, VA

    I worked at hhgregg full-time (more than a year)

    Pros

    There is a lot of good things about hhgegg, first they completely train you to be an hhgregg sales associate usually through a 2 day seminar at a central location. The pay is 100% commission if your in sales, so you could make a lot of money if you can close and there is customers in the store. There is a system though that even if you don't make money you get paid, it is called draw- If you do not make commission totaling above minimum wage for one week they still pay you, but the catch is you have to pay it back. So that next week when you have a good commission all that money gets deducted out. Personally, I only went in draw my first week on commission and once during a extremely slow week but it all depends I saw guys go so far in draw that they had to be let go. They have the best prices and have a price match guarantee so you should be able to get the sale. Good benefits such as health insurance, 401k and so forth. You are very independent when you work, it will be your drive that depends if you succeed or not. The best thing about working there was the employee pricing on products, great discounts on certain stuff; I bought my TV, mattress, sofa and loveseat from them.

    Cons

    There are a few bad things about hhgregg as well though- Like I said the pay is 100% commission so if you don't make sales you don't make money. Most of the time the problem is that there wasn't customers to help, we would be extremely overstaffed and literally there would be 2 customers in the store. Some of this problem roots from the company believing that the sales associate is their marketing tool; that is true to some extent but you still need other forms. When a person thinks electronics what is the first place that comes to mind- Best Buy, and its hard to break through that. They finally started to get that about the time I left they switched to a new marketing firm and started their new television ad campaign which was a great choice. Another problem was the lack of product; we had all the main stuff like TV's and Appliances but lacked diversity in the smaller stuff like accessories and add-ons- yes we did have them but not all the options that customers were looking for. Plus the extended warranties were outrageously priced and were justified as the best on the market but they were terrible for how much you paid. One of the down sides to working there is the long hours, but that is to expect when working retail but they have taken it to a whole new level. Normal weekday hours are until 9:30PM now, Saturdays until 10:00PM and Sunday until 8:00! For holidays and special events they have now begun extending the hours until 11:00 PM on Saturdays and 9:00 PM on Sundays. Black Friday is the worst though, each year they keep making it earlier, I had to be at the store on Thanksgiving at around 8:00 PM last year and worked all through the night with like a 4 hour break then had to be back to work all day, I slept in my car in the parking lot and was running on energy drinks the next day.

    Advice to ManagementAdvice

    Take better care of your associates, the draw system is ridiculous when its slow- it's like paying to be at work. Increase product diversity and Marketing strategies.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Shipping and receiving clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shipping and Receiving Clerk in Brandywine, MD
    Former Employee - Shipping and Receiving Clerk in Brandywine, MD

    I worked at hhgregg full-time (less than a year)

    Pros

    Great work environment to work in

    Cons

    not much to say on this part

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at hhgregg full-time (more than 3 years)

    Pros

    when the pay is good, its pretty good.
    pretty laid back when its dead

    Cons

    management sucks
    they dont promote from within

    Advice to ManagementAdvice

    PROMOTE FROM WITHIN

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Clearwater, FL
    Current Employee - Sales Manager in Clearwater, FL

    I have been working at hhgregg full-time (more than 5 years)

    Pros

    Work culture and company support

    Cons

    expectations are to meet at times

    Advice to ManagementAdvice

    Listen to lower management

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    The job is what you make of it.

    Current Employee - Electronic Sales
    Current Employee - Electronic Sales

    I have been working at hhgregg full-time (more than 3 years)

    Pros

    The job has the potential for you to make very good money if you know how to sell and if your in a good area.

    Cons

    Understaffed which cause employees to end up being over worked and end up burnt out. This caused a very low retention rate of employees.

    Advice to ManagementAdvice

    Work with the General Managers to work with the regional managers more and get the understanding that you need to convince corporate to allow of more hiring. I believe it may also recommend that the company switch from the current extended warranty company. The prices have done nothing but inflate for products that have continually gone down in prices over the years. It may be wise to finally take up a small base hourly paid and completely rid of the 100% commission system.

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