hmv Reviews

Updated July 15, 2014
Updated July 15, 2014
27 Reviews

3.2
27 Reviews
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hmv CEO Trevor Moore
Trevor Moore
4 Ratings

9 Employee Reviews Back to all reviews

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  1.  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hmv full-time

    Pros

    Staff, discount, range, prices great customer service

    Cons

    Not enough staff, wages, no external training

  2.  

    Fun Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder  in  Toronto, ON (Canada)
    Current Employee - Key Holder in Toronto, ON (Canada)

    I have been working at hmv part-time for more than 3 years

    Pros

    Great people, my love for music was supported, great customers, passion for what I sold

    Cons

    No room for advancement. I was with the company for 3 years, and was sent to help run other stores. I was constantly give hope that I would advance, but nothing ever came up.

    Advice to ManagementAdvice

    District Managers, Regional Managers, HO staff - Treat your store staff better. Dont take them for granted. A little encouragement goes a long way.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    very fun but forget about advancing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales  in  Toronto, ON (Canada)
    Current Employee - Sales in Toronto, ON (Canada)

    I have been working at hmv

    Pros

    -very friendly people
    -discount (supplier cost, items become very cheap)
    -flexible when asking for days off
    -flexible around your availability
    -managers become your friends

    Cons

    -lack of appreciation from managers
    -favouritism
    -can get very boring on most night shifts

    Advice to ManagementAdvice

    Appreciate ALL your workers.

    Recommends
    Approves of CEO
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  5.  

    Very supportive company and very willing to give opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hmv

    Pros

    One of the best reasons to work for HMV group is the support for going into professional qualifications such as ACCA

    Cons

    Once professional qualifications are complete at HMV, there may not be open vacancies within the organisation to progress into a more senior role

    Advice to ManagementAdvice

    HMV leadership is very good ideas and always looking forward, constantly keep employees aware of the plans of the company

    Approves of CEO
  6.  

    Cool place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Shop Assistant
    Current Employee - Shop Assistant

    I have been working at hmv

    Pros

    I get to know about all the latest news in music and movies and they let me be creative with my appearance good place to work and grow as an employee.

    Cons

    Sometimes the work is a bit dull and the customers can be difficult to deal with. Long shifts around Xmas time and Easter.

    Advice to ManagementAdvice

    More training opportunities in store and bonuses for good employees. I would like to work my way up to the top so Id appreciate if there was the possibility to do so.

    Approves of CEO
  7.  

    Good job, crazy hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Supervisor  in  Toronto, ON (Canada)
    Current Employee - Store Supervisor in Toronto, ON (Canada)

    I have been working at hmv

    Pros

    Good Benefits
    Good discounts
    Opportunity for advancement
    Up to date with music, movies & other entertainment
    Get to sell great music to the masses

    Cons

    Long hours
    Monthly set-ups of restocking/changing sale sections
    Constant moving/price changing/re-merchandising of product
    Endless promotions to memorize sale procedures for
    Working Christmas Eve, New Years Eve, Boxing Day, all at unreasonable hours of the morning/night

    Advice to ManagementAdvice

    I am a leader and it's hard work to try and keep up with all the bullcrap that is HMV. A leader has to be very much dedicated to this company and all the work that surrounds selling cds/dvd's and whatever else. It's nuts i tells ya.

    Approves of CEO
  8.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager  in  London, England (UK)
    Current Employee - Store Manager in London, England (UK)

    I have been working at hmv

    Pros

    Great atmosphere as well as great people. Good working environment, OK staff discounts. Working in London makes it quite a social hub too.

    Cons

    Some bad management at times, not enough staff discount, can't really say much more, there's no more negatives that I can think of.

    Advice to ManagementAdvice

    Listen to staff more. Communication within the group should be a hell of a lot more transport, we should also have more head office meetings.

    No opinion of CEO
  9.  

    Sounds like fun?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant  in  London, England (UK)
    Current Employee - Sales Assistant in London, England (UK)

    I have been working at hmv full-time for more than a year

    Pros

    + It's nice to be working with what I love as my enthusiasm for the product is genuine and I feel that the customers recognise this.

    + The staff discount, although its not that much, is very handy, especially for birthdays/Christmas.

    + A lot of the staff on my level are very friendly and have a genuine love of what they sell.

    Cons

    - The store manager uses fear as their primary motivational tool.

    - The management are always in contradiction with one another so you're ALWAYS going against someone's instructions.

    - No regard for illness or pain when tasks are being delegated. I've often complained of my injuries being made worse by my work, only to be offered no sympathy. I'm currently very ill but I fear the consequences of taking time off.

    - Disproportionate punishments follow menial crimes. For example, an employee is awaiting a disciplinary hearing for going to meet a friend outside of work hours to ask a favour of them when he was off sick. He received a barrage of verbal abuse from the manager for this.

    - The store is absolutely FILTHY. No-one reports the store to environmental health as they fear being fired. There was a dead mouse in the audio department for a VERY long time and mice regularly eat the confectionary that's for sale. The half-eaten treats are removed rather than the whole batch. I die a little inside every time a customer buys a chocolate bar. The staff kitchen areas are disgusting and rodent-infested and I refuse to eat or prepare food in them. It's also so dusty that my hands are black after half an hour of work. Disgusting.

    Advice to ManagementAdvice

    This place needs a massive overhaul in the way in which it's managed, starting with respect and decency towards its employees. If I didn't have to worry about my wife and forthcoming family prospects, I'd leave right now. It's sad, because I spent my teenage years dying to work in HMV only to find out how awful it is to work there. I hope other stores fare better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Fun at the start but like having your head sandpapered after a while...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at hmv

    Pros

    Working with such a fun & exciting product, you would think makes an exciting environment to work right? Well, no. Not when its His masters voice. Only HMV could turn the stocking of CD's, DVD's & Games into such a laborious mire of tedium.

    Cons

    The demands placed on you will burn you out. HMV has a corporate environment that frankly makes the third reich seem relaxed. Recent years have not been kind, with most savvy employees heading toward the exit door. All that are left are a bunch of clueless, overpromoted, beaurocratic, soulless individuals more interested in their own careers than the company. An interest in music, film & games is paid occasional lip service, but to be honest, it feels hollow & contrivied. Besides, you'll spend most of your day blindly ticking boxes anyway.

    Advice to ManagementAdvice

    .

    Doesn't Recommend
    Disapproves of CEO

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