iBasis Reviews

Updated September 5, 2014
Updated September 5, 2014
19 Reviews
2.9
19 Reviews
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iBasis CEO Willem Offerhaus
Willem Offerhaus
8 Ratings

6 Employee Reviews Back to all reviews

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  1.  

    A great company that has slowly lost it's innovative spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iBasis full-time

    Pros

    Fast paced environment with a very diverse employee base. Flexible work hours and work from home policy. Really great group of people below Senior management level. Little to no room for growth though

    Cons

    The primary business is eroding and they lack a clear strategy and leadership to get to the next level. Doubtful the company will make another five years. Senior Management and KPN are focused on short term financial targets not building a long term survivable business. Company is quickly loosing the top talent and backfilling with junior lost cost resources that may lack the knowledge and skill to design and implement future products.

    Advice to ManagementAdvice

    Focus on creating a strategy the employees can get behind and support. All though many are departing quickly there are still a number of very talented people that can turn the company around. Advice to KPN the parent company is change the Senior Leadership quickly

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    It used to be a much better place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    I have been working at iBasis full-time for more than 5 years

    Pros

    Smart people but morale has gone down the tubes

    Cons

    No growth opportunities at all, unless you are coming from KPN

    Advice to ManagementAdvice

    Salary freezes and not replacing people is not helping morale

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    No Direction + No Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iBasis full-time for more than a year

    Pros

    Good work-life balance. Casual clothing. People are nice and friendly. Lots of activities held for the staff on a monthly basis.

    Cons

    Company has no direction. Lots of turnover. Does not believe in promoting from within or individual success of their employees

    Advice to ManagementAdvice

    Communicate More

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Squeezing blood from a rock.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iBasis

    Pros

    Small size (less than 400 employees) international company with market-leading position in the industry.

    Cons

    Basically a farm team for KPN up and coming executives. Since their tours of duty are 2-3 years, all decisions are short-term focused and the company has no real long-term strategy except cut costs and limit investment in new technology.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great Work Enviroment But............

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iBasis full-time

    Pros

    Great, Talented, Smart People all around.

    Cons

    The company as well as the mother company KPN is not doing well. 2013 forecast is lower than 2012. Regulated rates around the world are dropping and resulting in less revenue & margin year by year. No raises in 2013. Relatively small company. No clear career path or career path at all.

    If you ok with getting retired with the same job you started, then this company is fa perfect match for you

    Advice to ManagementAdvice

    Train and provide clear career path to employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    No room to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    I have been working at iBasis

    Pros

    Pioneering company, innovative and talented employees. Comfortable working atmosphere, great benefits. The best thing about working at iBasis is the ability to think outside the box, invent creative solutions with emerging technologies and the fact that every individuals contributions make a difference.

    Cons

    The overall merger with KPN has created many challenges and require more attention than current levels.

    The potential for advancement is bleak, the annual increases and or bonuses have been anemic at best.

    Advice to ManagementAdvice

    They need to invest more into the employees training and internal systems.
    Consider better wages and annual increases for valued employees

    No opinion of CEO

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