iBasis

www.ibasis.com
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iBasis Reviews

Updated March 4, 2015
Updated March 4, 2015
9 Reviews
3.0
9 Reviews
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iBasis CEO Willem Offerhaus
Willem Offerhaus
9 Ratings

9 Employee Reviews Back to all Reviews

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  1.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iBasis full-time

    Pros

    Flexible Schedule; a lot of events; nice people

    Cons

    low turnover in finance department, no promotion, lower salary than industry average

    Advice to ManagementAdvice

    lack of communication among departments;
    very low efficient to settle old accounts as they become issues then be noticed by management
    only emails about people keep leaving but no telling new members added to the organization is very negative signal to current employee

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    No longer in its prime days.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iBasis

    Pros

    Can learn quite a bit on the job as long as you put in extra time. Great training ground for more advanced skill set and knowledge through hands-on access to equipment. Engineers work cooperatively (you have to in this environment) to get things done. If you ask, people are always willing to teach what they know when you can catch some down time. Co-workers are friendly and accepting, but do expect to work hard because there will be too many things on your plate.

    Cons

    Older technology and and shrinking margins across the industry. Constant cost cutting. Drive to outsource is the norm despite shoddy results from outsource companies. Minimal to no investment in its people and in the network to make the books look better - this has been happening for a while, i.e. managing the numbers one quarter at a time. Staff is sometimes left to figure out how to install and configure equipment as a result and then train everybody else. Longer term employees are still very dedicated and consistently put in much more than a 40 hours work week. The entrepreneurial spirit no longer exist after KPN took over and took the company private.

    Advice to ManagementAdvice

    The companies that excel are the ones that bite the bullet and invests in the future and its people despite the short term challenges. Forget your individual bonuses for a year or so for the better of the company and a bigger return in the future. You will then look like true leaders and will gain the trust of your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Above average people, below average compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iBasis full-time (more than 8 years)

    Pros

    iBasis has good people, good culture, and a pleasant work environment.

    Cons

    Compensation is sorely lacking, employees are unable to focus as there are too many things on their plates. There is a lack of career path, and lack of guidance in achieving what path may be there.

    Neutral Outlook
    No opinion of CEO
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  5.  

    Solid business model, great working culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Burlington, MA
    Current Employee - Senior Software Engineer in Burlington, MA

    I have been working at iBasis full-time (less than a year)

    Pros

    Solid business model, great working culture, good management and internal communications

    Cons

    Pay levels are comparatively low.

    Advice to ManagementAdvice

    Retain staff better by paying competitive salaries, at minimum at industry averages.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Pay does not encourage staying with company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iBasis

    Pros

    Laid back atmosphere with good amount of vacation time. Company likes to get different insights from indivuals in different departmants.

    Cons

    Low pay. Getting promoted from within does not pay. Typically taking on more yet not being properly compensated.

    Advice to ManagementAdvice

    Keep talent within the company!

  7.  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iBasis full-time (more than a year)

    Pros

    Great culture, great people, great work!

    Cons

    Financial compensations are not that great. The company is leader in a few but follower in majority of initiatives

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Low Pay, nowhere to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    I have been working at iBasis

    Pros

    Open to ideas and individual contributions, very flexible and good working atmosphere. Many new technologies used throughout the company. Probably one of the better jobs to round out your job experience and skill-sets.

    Cons

    Pay is low and not competitive. No bonuses have been given out since the KPN merger, little to no room to advance.

    Raises are limited to small cost of living raises unless you are promoted. Current trend is maximizing profits without hiring more help, even though the workload has about tripled since the merger. Company has bled some good talent the past few years, but upper management said it was normal.

    Advice to ManagementAdvice

    There is little incentive for experienced talent to stay in the company. My advise is to compensate your senior personnel better, give out some bonuses and have some sort of company payed training to further education.

    T-Shirts and iBasis branded towels do not count as a bonus, as much as HR likes to think so.

    Doesn't Recommend
    No opinion of CEO
  9.  

    iBasis Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iBasis

    Pros

    A lot of good people work here. Very casual environment. Easy jobs.

    Cons

    Hard to advance. Company does not reward the hardest working employees. Easy jobs.

    Advice to ManagementAdvice

    Challenge your employees more and reward the ones who work hardest.

    Recommends
    No opinion of CEO
  10.  

    Its good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Network Operation Engineer
    Current Employee - Network Operation Engineer

    I have been working at iBasis

    Pros

    Lots to learn.Many technologies and network architectures are used

    Cons

    Should spend more on training employees

    Approves of CEO

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